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Cancellation service #1 in New Zealand
UFC Fight Pass is a subscription streaming service offering access to live and archived mixed martial arts content, including Fight Nights, a fight library and original programming.
The service is available in New Zealand via web, mobile apps and select connected TV devices. Pricing and billing currency may vary by purchase method and source.
Features include live regional events, an extensive fight library and original shows. Device compatibility and management depend on how the subscription was purchased.
Once you cancel, your access continues until the end of the current paid billing cycle.
You will not lose immediate access unless the provider or platform specifies otherwise.
Cancellation stops future auto-renewal; you are not charged again after the current period ends.
No partial-month refund is normally provided for unused time within a billing period.
Your account and viewing history typically remain accessible while your subscription is active.
After the subscription expires, access to the fight library and member features ends unless you re-subscribe.
UFC states there are no partial-month refunds; cancelling only stops renewal and preserves access until the period ends.
Expect no refund for partially used billing cycles in most cases.
| Plan | Price (NZ$) | Billing period | Features |
|---|---|---|---|
| Monthly Pass | NZ$10.99 | Monthly | Access to Fight Nights, Fight Library, original programming |
| Annual Pass | NZ$104.99 | Annual | Same access as monthly, billed yearly |
| Monthly Pass (converted USD) | NZ$20.99 (approx.) | Monthly | Same as above (approximate conversion) |
| Annual Pass (converted USD) | NZ$118.99 (approx.) | Annual | Same as above (approximate conversion) |
There is conflicting pricing information across sources; prices can vary by country, currency conversion and purchase method.
Use the price shown at checkout for the definitive charge and check whether billing is handled by UFC or a third party.
New Zealand consumer law (e.g., the Fair Trading Act and related guidance) provides protections that can include a cooling-off period for online purchases of digital services.
Consumers in New Zealand may be entitled to a refund within 14 days in some circumstances, particularly where the service has not been used or accepted.
Terms that restrict statutory consumer rights - such as an overly short refund window - may be considered unfair under NZ law.
If UFC’s stated five-day refund window conflicts with NZ statutory rights, you may have grounds to challenge it.
Some users praise the service for having a comprehensive fight library and solid coverage of live regional fights.
Example: a Trustpilot review highlights the depth of the fight library and live regional events.
Many complaints relate to difficulties obtaining refunds and perceived challenges cancelling subscriptions.
Other frequent issues include app performance problems such as buffering, crashes and poor navigation reported by some NZ users.
Users often attempt to cancel on the UFC website when the subscription was purchased through Apple, Google or another provider.
Always cancel through the platform that manages your subscription to ensure billing stops.
Assuming you will receive a pro rata refund for the unused portion of a billing period is a frequent mistake.
UFC’s stated policy is to allow access until the period end without pro rata refunds; platform rules may differ.
Failing to save cancellation confirmations and receipts makes disputes harder to resolve.
Always keep screenshots or emails showing the cancellation and any communication with support.
| Plan | Typical NZ Price | Billing | Refund window (provider) |
|---|---|---|---|
| Monthly Pass | NZ$10.99 (or ~NZ$20.99 converted) | Monthly | No partial-month refunds; direct purchases: 5-day UFC window; platform rules apply for Apple/Google |
| Annual Pass | NZ$104.99 (or ~NZ$118.99 converted) | Annual | No partial-period refunds; direct purchases: 5-day UFC window; platform rules apply for Apple/Google |
Confirm you receive a cancellation confirmation email or on-screen message and save it.
Check your bank or card statement for any unexpected charges during the next billing cycle.
For postal correspondence referenced by third-party sources, you may use the following address:
UFC Fight Pass, Wilson Street, 2nd Floor, 69 London EC2A 2BB, United Kingdom
Use postal correspondence when escalations via online support fail or when you need to send signed documents.
Keep copies and use tracked postage where possible for proof of delivery.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Sophie Wright
Former postal advisor · 7 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 7 years to demystify legally binding mail for everyday users.