Cancel WATTPAD online
Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Wattpad service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Wattpad: Easy Method
What is Wattpad
Service overview
Wattpad is a digital platform for reading and writing stories, offering free and paid subscription tiers for an ad-free experience and access to Originals. It connects readers and creators globally through web and mobile apps.
How subscriptions fit
Wattpad subscriptions remove ads and add benefits such as expanded Originals access on some tiers. Subscriptions are billed through the platform where purchased (App Store, Google Play, web, or PayPal).
How to cancel Wattpad
Cancellation by platform
- App Store (iOS)
- Go to iOS Settings → Tap your name → Subscriptions → select Wattpad subscription → Cancel subscription.
- Must cancel at least 24 hours before renewal to avoid being charged for the next period.
- Google Play Store (Android)
- Open Google Play Store → Menu → Subscriptions → select ‘Wattpad - Read & Write Stories’ → Cancel Subscription.
- Cancel before the renewal date to stop auto-renewal.
- Web / Wattpad directly
- Log in to your Wattpad account → go to Settings/Profile → Billing or Manage Subscriptions (label may vary) → click "Cancel Subscription".
- If you cannot cancel online, contact Wattpad support via support@wattpad.com.
- PayPal
- Log in to PayPal → Settings → Payments → Manage Automatic Payments → select Wattpad or Wattpad Corp → Cancel.
- Only applies if the subscription was set up through PayPal.
Tips for a smooth cancellation
- Check which account (Apple ID, Google account, PayPal, or Wattpad login) was used to buy the subscription before you start.
- Keep a screenshot or confirmation message that shows the cancellation step and date.
What happens when you cancel
Access after cancellation
When you cancel a Wattpad subscription it typically remains active until the end of the paid period. You retain access to paid features until that date.
Renewal and data
Cancellation stops automatic renewal but does not delete your Wattpad account or uploaded stories. Your profile, stories, and reading history remain unless you delete your account.
Will I get a refund?
Wattpad refund policy
Wattpad’s terms state that for digital subscriptions, once access is granted refunds are not available, even within a cooling-off period.
This means cancellations normally stop future billing but do not refund past charges after you have started using the service.
Exceptions and processing times
- If a refund is granted by the purchase platform, processing times vary: Apple/Google: 7 - 14 working days; PayPal: 3 - 5 working days; Credit/Debit card: 4 - 10 working days.
- Refunds can sometimes be handled by Apple or Google if the purchase was made through their stores. Contact the store directly for a refund request.
Wattpad plans and pricing
Current plans (NZ$)
Below are the plans and prices listed in the New Zealand App Store in early 2026. Prices may change; check the store for the latest listing.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| Wattpad Premium (Monthly) | NZ$9.99 | Monthly | Ad-free reading |
| Wattpad Premium+ (Monthly) | NZ$18.49 | Monthly | Premium benefits plus additional Wattpad Originals access |
| Wattpad Premium (Yearly) | NZ$99.99 | Annual | Ad-free reading (annual billing) |
Your consumer rights in New Zealand
Legal protections
Under New Zealand law (Consumer Guarantees Act and Fair Trading Act), digital services must be of acceptable quality and fit for purpose. Consumers are protected against misleading conduct and failures to supply a service as promised.
Limits and practical points
- There is no statutory 14‑day automatic right-to-refund for digital content accessed immediately; Wattpad’s terms explicitly deny refunds after access starts.
- If Wattpad misrepresented the service, failed to deliver, or charged without authorization, you retain complaint and escalation rights under NZ consumer law.
- For unauthorized charges or persistent non-delivery, escalate via Apple, Google Play, PayPal, or New Zealand agencies such as the Commerce Commission (comcom.govt.nz) and Consumer Protection (consumerprotection.govt.nz).
Customer experiences
Positive feedback
Some users praise Wattpad for helping writers develop stories and for connecting readers with content that matches their interests. A Trustpilot reviewer noted strong writing support and a lively reading community.
Negative feedback and common issues
Several users report problems such as difficulty cancelling subscriptions, cross-platform subscription issues, account deletions or content removals without clear explanation, and slow or unhelpful support responses.
- Examples include recurring charges after an intended cancellation, limitations when buying on one platform but using another, and account or library sync problems.
Documentation checklist
What to collect before you contact support
- Receipt or transaction ID from App Store, Google Play, PayPal, or card statement showing the charge.
- Screenshots of subscription settings, billing page, or error messages.
- Email address or username associated with the Wattpad account.
- Date and time you attempted to cancel and any confirmation screen or email.
When escalating
- If you escalate to Apple, Google, or PayPal, include the same documentation and reference the platform transaction ID.
- For a complaint to a New Zealand agency, summarise your attempts to resolve the issue with Wattpad and any third‑party store.
Common mistakes
Canceling in the wrong place
A frequent mistake is trying to cancel via Wattpad.com when the subscription was purchased through the App Store or Google Play. Cancellations must be made through the store that charged you.
Always verify which account (Apple ID, Google account, PayPal, or Wattpad login) was used to make the purchase.
Waiting too close to renewal
Another common error is cancelling too close to the renewal time. Some platforms require cancellation at least 24 hours in advance to avoid being charged for the next period.
Keep a reminder a few days before the renewal date to ensure timely cancellation.
Comparative recap
Quick comparison of methods
The table below summarises where to cancel, recommended deadline, and refund likelihood by purchase method.
Comparison table
| Method | Where to cancel | Cancel deadline | Refund possibility |
|---|---|---|---|
| App Store (iOS) | iOS Settings → Subscriptions | At least 24 hours before renewal | Low via Wattpad; request via Apple (Apple decides) |
| Google Play (Android) | Google Play Store → Subscriptions | Before renewal date | Low via Wattpad; request via Google Play |
| Wattpad (Web) | Wattpad account Settings → Billing/Manage Subscriptions | Before renewal date | Unlikely; Wattpad terms deny refunds after access starts |
| PayPal | PayPal → Manage Automatic Payments | Before the next billing cycle | Possible if PayPal grants a refund; platform rules apply |
After cancelling
Next steps
Keep confirmation evidence and check that your subscription status shows as cancelled in the relevant store. Note the date your paid access ends.
If unwanted charges continue, contact the platform (Apple/Google/PayPal) to dispute the charge and provide documentation.
Helpful links
- Manage subscriptions on iPhone or iPad (Apple Support)
- Cancel or change a subscription (Google Play Help)
- Cancel recurring payments (PayPal Help)
- Contact Wattpad Support: support@wattpad.com
- New Zealand Commerce Commission
- New Zealand Consumer Protection
Address
Wattpad corporate address
Wattpad Corp., 36 Wellington St. E, Toronto, Ontario M5E 1C7, Canada.
Notes about New Zealand contact
No separate postal address for New Zealand was found. For account and billing matters, use in-app or platform support channels or email Wattpad support at support@wattpad.com.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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