Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Credit Perfect service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Credit Perfect: Easy Method
What is Credit Perfect
Service overview
Credit Perfect is a subscription service offering credit checks and monitoring via web and app channels. It operates from the UK and offers a 14‑day free trial for new signups.
How it is offered
The service is managed through user accounts and customer support channels, with billing tied to the payment details supplied at signup. Local New Zealand pricing for a product named “Credit Perfect” was not found.
How to cancel Credit Perfect
Cancel online via your account
- Sign in to your Credit Perfect account and look for subscription or billing settings.
- Follow the on-screen option to cancel; confirm any prompts to complete cancellation.
Cancel by email or registered mail
- Email support: send a cancellation request to support@creditperfect.co.uk including your account details and request confirmation.
- Registered mail: you can send a formal cancellation letter to the company postal address (UK). Third‑party services (e.g. Xpendy) can send a legally valid registered letter for a fee.
- Keep copies of all communications and a timestamped confirmation of cancellation where possible.
What happens when you cancel
Access after cancellation
If you cancel during the free trial, the trial ends immediately and you lose trial access at that time.
If you cancel a paid subscription, access generally continues until the end of the paid term, as Credit Perfect usually has no notice period.
Renewal and data
Subscriptions normally stop future renewals after cancellation; verify confirmation from support to ensure the subscription is terminated.
Companies may retain account or usage data under their terms. Check Credit Perfect’s privacy policy or ask support for details about data retention and export options.
Will I get a refund?
Free trial policy
Credit Perfect offers a 14‑day free trial. If you cancel within the trial the billing should not occur at trial end.
There is no explicit guarantee in available sources of automatic refunds beyond stopping future payments when cancelled during the trial.
Paid subscription refunds and exceptions
There is no clear evidence of pro‑rated refunds for the remainder of a paid term; paid subscriptions typically remain active until the term ends.
- Refunds are not guaranteed, but some customers have reported receiving refunds after contacting support in individual cases.
- If you believe charges are unauthorized, keep records and contact support and your bank promptly to dispute the transaction.
Credit Perfect plans and pricing
Pricing table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Weekly subscription (Credit Score Check app) | NZ$9.99 | Weekly | Credit monitoring via app (developer: GREAT LITTLE SHOPS LIMITED) |
| Monthly subscription (Credit Score Check app) | NZ$22.99 | Monthly | Credit monitoring via app |
| Annual subscription (Credit Score Check app) | NZ$69.99 | Annual | Credit monitoring via app |
| Lifetime purchase (Credit Score Check app) | NZ$99.99 | Lifetime | One‑time purchase for app access |
Notes on pricing
These prices refer to the “Credit Score Check” app in the New Zealand App Store. No verified pricing for a product named “Credit Perfect” in New Zealand for 2024 - 2025 was found.
Always check the actual billing currency and amount shown at signup before providing payment details.
Your consumer rights in New Zealand
Cooling‑off periods for credit contracts
Under New Zealand law, cooling‑off periods apply to credit contracts: 5 working days if given directly, 7 if provided electronically, and 9 if mailed.
Cancellation of a credit contract must be made in writing. See Consumer Law resources for full steps and timing requirements.
Fair Trading and misleading conduct
Under the Fair Trading Act 1986, suppliers must not mislead consumers about services or charges.
- If you were misled about fees or the service, you may have grounds for a refund or other remedy.
- Seek advice from a community law centre or consumer protection agency if you suspect deceptive practices.
Further reading: Cooling‑off periods (Community Law).
Customer experiences
Positive reports
Some users reported helpful and responsive customer service where issues were resolved or refunds issued after contact with named staff.
Positive cases indicate direct communication with support can sometimes solve billing or access problems.
Negative reports
Multiple reviews allege unexpected recurring charges (commonly around £19.99), sometimes over many months and sometimes without a clear signup.
Several customers reported difficulty stopping charges or obtaining refunds after cancellation, and some described the situation as potentially targeting vulnerable customers.
See example public reviews: Trustpilot - Credit Perfect.
Documentation checklist
Essential records to gather
- Account username/email and any subscription ID shown in your account.
- Signup confirmation emails, trial start and end dates, and billing receipts.
- Bank or card statements showing the charge(s) you want to dispute.
- Copies of emails sent to support@creditperfect.co.uk and any replies.
Optional but useful evidence
- Screenshot of account subscription page showing cancellation status.
- Registered mail proof or third‑party cancellation service receipt (if used).
- Notes of phone calls (date, time, person spoken to) and any case/reference numbers.
Common mistakes
Timing and trial errors
Failing to cancel before the 14‑day trial ends is common; many users are billed when the trial converts to a paid term.
Always set a calendar reminder a few days before trial expiry to avoid accidental billing.
Recordkeeping and wrong contact paths
Not saving cancellation confirmation or relying only on verbal assurance can leave you without proof if charges continue.
Contacting the wrong entity (e.g. app developer support rather than Credit Perfect support) can delay resolution; use the listed support email or account cancellation flow.
Comparative recap
Quick comparison table
| Aspect | Credit Perfect (what to expect) | What you should do |
|---|---|---|
| Cancellation channels | Online via account or email to support; postal UK address accepted; third‑party mail services available. | Cancel in‑account and email support; keep confirmation and proof of notice. |
| Trial behaviour | 14‑day free trial; cancelling during trial ends access immediately and should stop billing. | Cancel before trial end and save confirmation; monitor card for charges after cancellation. |
| Refunds | No guaranteed pro‑rata refunds; refunds sometimes issued case‑by‑case by support. | Request refund in writing, provide evidence, and escalate to your bank if charges are unauthorised. |
| Pricing visibility | No clear NZ pricing for “Credit Perfect”; app alternatives list NZ$ prices for “Credit Score Check”. | Confirm the billed product name and amount on your statement before disputing charges. |
Key takeaways
Cancel via your account and email support, keep evidence, and act quickly if charges are unexpected.
After cancelling
Monitor and follow up
Check your bank/card statements for any further charges for at least one billing cycle after cancellation.
If charges continue, contact support with your cancellation proof and request written confirmation or a refund.
Escalation and consumer help
- Contact your bank or card issuer to dispute unauthorised recurring charges.
- For advice on rights and next steps, see Community Law: consumer protections when you get credit.
- Public reviews and experiences: Trustpilot - Credit Perfect.
Address
Company postal address (UK)
Credit Perfect Ltd
Alderley Park, Nether Alderley Glasshouse, SK10 4ZE, Cheshire, United Kingdom
Notes about postal cancellation from New Zealand
No New Zealand postal address for Credit Perfect was identified. If sending registered mail from NZ, use the UK address above and retain proof of posting.
Alternatively, cancelling via account or emailing support@creditperfect.co.uk is usually faster and more practical from New Zealand.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.