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Cancellation service #1 in New Zealand
Boosteroid is a cloud gaming service that streams PC games to devices over the internet so users can play without high‑end local hardware.
The service offers different performance tiers and a large game catalog accessed via a subscription model.
Key advertised features include 1080p/60FPS and higher tiers claiming 4K/120FPS performance, plus features like server selection and session hold on some plans.
Availability, performance and supported features can vary by plan and by the user’s network connection.
When you cancel via the Boosteroid web profile, the subscription typically stops auto‑renewal but remains active until the end of the current billing period.
You retain access to the service for the paid period; you lose access when that period expires unless you re‑subscribe.
Cancellation prevents future charges but does not automatically delete your account or data; retention policies are not publicly detailed.
If you want account removal, contact support and request data deletion explicitly; keep records of your request.
Boosteroid’s Terms state: "We provide no refunds. You will not be able to get a refund for a purchased subscription as soon as it is activated."
Source: Boosteroid Terms as published online: scribd: Terms of Use.
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard | €9.89/month or €89.89/year (≈ €7.49/month) | Monthly / Annual | 1080p up to 60 FPS standard performance |
| Ultra | €17.89/month or €89.89 per 6 months (≈ €14.89/month) | Monthly / Semi‑annual | 4K up to 120 FPS performance |
| Ultra Pro | €14.89/month or €134.89/year (≈ €11.24/month) | Monthly / Annual | Ultra performance plus comfort features (Boostcast, inactivity hold, rejoin grace, server selection) |
Boosteroid does not list prices in NZD publicly; New Zealand users will likely be billed in euros and see a currency conversion from their payment provider.
Check your card or payment provider for the exact NZD amount at the time of charge.
Under New Zealand law (Consumer Guarantees Act and Fair Trading Act), digital services must be of acceptable quality and fit for purpose.
If Boosteroid fails to deliver playable quality or the service is not as advertised, this may amount to a breach of consumer guarantees.
Many users try to cancel on Boosteroid’s website while their subscription was purchased via Apple or Google; the store subscription remains active unless cancelled in the store.
Example: Cancelling on the site but still being charged monthly because the App Store subscription was not cancelled.
Assuming a 14‑day cooling‑off or automatic refund is common but Boosteroid’s terms do not provide that, and refunds are frequently refused after activation.
Example: Stopping use of the service but not actually cancelling subscription, then being surprised by the next charge.
| Factor | Summary |
|---|---|
| Cancellation method | Web: Profile → Plan Details → Cancel; App purchases: cancel via iOS/Google Play subscriptions. |
| Refund policy | Officially "no refunds" after activation, but local law (e.g., NZ) may allow remedies. |
| Pricing | Prices are listed in euros; NZ users likely billed in EUR with conversion by their payment provider. |
| Known issues | Reported billing/cancellation problems and variable streaming performance; mixed user reviews. |
| New Zealand rights | Consumer Guarantees Act and Fair Trading Act can provide remedies despite Boosteroid's "no refunds" term. |
Cancel through the correct channel for your purchase type and keep clear records. Expect limited voluntary refunds from Boosteroid, but know you have statutory rights in New Zealand.
Boosteroid Inc., 5900 Balcones Drive, STE 100, Austin, Texas 78731, United States.
There is no publicly listed New Zealand office. For account actions and disputes use the Boosteroid website support channels and keep records of any correspondence.
If you need to escalate under New Zealand law, reference the Commerce Commission and consumer dispute resolution services as appropriate.
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Written by Hunter Thompson
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.