Cancellation Boosteroid: Easy Method

What is Boosteroid

Boosteroid as a cloud gaming subscription

Boosteroid is a cloud gaming service that lets you stream PC games without buying a gaming desktop or console. You pay a recurring fee, connect through the web, and run games on Boosteroid servers instead of your own hardware.

For users in the Philippines, that setup sounds convenient, but the truth is the subscription model matters more than the game list. If you signed up for a monthly plan at €12.89 (₱789) or €14.89 (₱911), you are paying for continued access to remote gaming sessions, not for permanent ownership of games.

What people actually pay for

The paid plans focus on streaming quality and session features. The verified plan list includes Ultra with up to 4K resolution and 120 FPS, while Ultra Pro adds extras such as Boostcast for up to 15 viewers, longer inactivity time, and server location selection.

That means the value depends heavily on your internet quality in the Philippines. Boosteroid itself says users should check their connection before paying, and no free trial terms were specified in the available terms data. If your connection is unstable, the subscription can feel expensive very quickly.

How the service works in the Philippines

Boosteroid publishes prices in euro, not Philippine peso, so local users usually see foreign currency billing. Based on the verified conversion rate, the current published plans range from €12.89 (₱789) to €134.89 (₱8,255), and your card or e-wallet provider may also apply foreign transaction handling depending on the payment method.

Local payment details such as GCash or Maya billing support were not specified in the verified source set. Customer support is available by live chat on the Boosteroid website and by email at [email protected], while a support phone number was not provided.

Why many users want to cancel

Many Boosteroid users get frustrated for the same reasons: the cancellation flow is not always obvious, some say charges continued after they thought they had canceled, and refunds are generally not granted after cancellation. Those complaints match the available review trend, which is negative on refund and billing issues.

If you are cancelling because performance is not good enough for your connection, you are not alone. If you are cancelling because you forgot the billing date and got charged again, heads up: the available terms say no refund after cancellation, even for unused time.

How to cancel Boosteroid without getting charged again

What to do before you press anything

Before you start, open your Boosteroid account and capture proof of your current status. Take a screenshot of your profile page, your active plan name, and any visible renewal or payment information, then save the images with the date in the file name.

This matters because some users report continued charges after trying to cancel. If a dispute happens later with your bank, GCash, Maya, or card issuer, a screenshot taken before cancellation and another taken after cancellation can make the difference between a smooth reversal and a rejected complaint.

• Screenshot your current plan and billing page
• Check your card or e-wallet for the last charge date
• Save any game data or settings you still need
• Write down the email linked to your Boosteroid account

The verified web cancellation path

The verified self-service route is through your account. Log in, go to your profile page, and look at the bottom right corner for the Delete Account button. According to Boosteroid's account data page, clicking that button starts an account deletion request, and you have 48 hours to stop it by contacting support if you change your mind ("You have 48 hours to cancel this request" on boosteroid.com/account-data/).

Here is the practical catch: the verified source clearly explains account deletion, but it does not separately describe a dedicated subscription-only cancel button. So if your goal is full exit, including your data, the confirmed path is Log in > Profile page > Delete Account. Use this page as your reference: Boosteroid account data page.

Take note that deleting the account is more serious than simply turning off billing. If you let the 48-hour window pass, all associated data is permanently deleted according to the verified page. Save anything you need before submitting the request.

How to contact support for proof and follow-up

If the website flow feels unclear, contact support right away and ask for written confirmation that your subscription should not renew. The verified support channels are live chat on the Boosteroid website and email at [email protected]. No phone number was provided, and support hours were not specified.

A practical message works best. State your account email, the last 4 digits of the card if relevant, the date of the latest charge, and a direct sentence such as: “Please confirm cancellation of my Boosteroid subscription and confirm that no further billing will occur.” Send the message on the same day you submit the account deletion request.

• Email: [email protected]
• Chat: live chat on the Boosteroid website
• Phone: not available
• Hours: not specified

What about App Store or Google Play

Boosteroid is a type of service that can sometimes be billed through app marketplaces, but the verified source set here does not confirm a store-specific Boosteroid subscription flow. Because of that, use the practical rule Filipino users already know from other subscriptions: if your bank statement shows Apple or Google as the merchant, cancel through that same store before your next billing date.

If your receipt came directly from Boosteroid, use the account page and support channels instead. A lot of failed cancellations happen because people cancel in the wrong place. If you subscribed in an app ecosystem, the renewal is often controlled there, not inside the service website.

Postal letter as an extra option

If you want another paper trail, you can send a registered letter to the listed cancellation address. This is not the fastest route, but it can help if you need dated proof that you requested cancellation before the next billing cycle. Some users now use certified digital registered-mail services such as Postclic for the same kind of timestamped proof without lining up at a post office.

Use the letter only as a backup to your online request, not as your only action if the billing date is close. Registered mail can take 5 to 10 business days, which is too slow for a subscription that may renew automatically on the next cycle.

After you cancel: access, billing, and data

What happens to your access

The verified account-data page explains deletion timing, not a detailed “access until” schedule for subscriptions. What is clear is that once you submit the account deletion request, a 48-hour waiting period begins, and if you do nothing, your data is permanently deleted after that window.

Because Boosteroid's terms data does not specify a separate grace-access rule, do not assume you will keep full service until the end of the paid period after deletion. If you still want temporary access while stopping future billing, ask support in writing before deleting the account and keep the reply.

What happens if you do nothing

The available terms do not clearly spell out an auto-renewal clause, but Boosteroid sells monthly, 6-month, and annual subscriptions, which means continued billing can still happen in practice on the recurring cycle tied to your plan. That is why cancelling before the next billing date is the safest move even though the clause wording was not specified in the research data.

If you miss the date and a new charge lands, the refund section becomes the bigger problem because the published policy says no refund after cancellation. In plain terms, waiting too long can turn a simple cancel into a payment dispute.

Your account data and the 48-hour reversal window

Boosteroid is unusually explicit on one point: after you request account deletion, you have 48 hours to reverse that request by contacting support. After those 48 hours, all your data will be permanently deleted according to the official account-data page (boosteroid.com/account-data/).

If you care about settings, account history, or any linked information, export or screenshot what you need before clicking Delete Account. The terms data did not provide any separate retention policy after cancellation, so assume deletion is final once that window closes.

Boosteroid refund policy and the hard truth on getting money back

What the policy says

The verified terms data is blunt: no refund after cancellation. That applies to the general policy, the unused portion of a subscription, and even billing-error scenarios in the supplied research summary from boosteroid.com/terms.

This is exactly why so many users get angry after a renewal charge. If you forgot to cancel your €12.89 (₱789) monthly plan or your €89.89 (₱5,501) annual plan renewed, the published policy does not promise a prorated refund.

Your rights in the Philippines

In the Philippines, the Consumer Act of the Philippines or RA 7394 is the main consumer law to know, and the DTI handles consumer complaints involving online subscriptions. There is no universal statutory cooling-off period for ordinary online subscription purchases, so you generally cannot rely on a guaranteed 7-day online cancellation right for a service like Boosteroid.

The 7 working day cooling-off rule is tied more closely to door-to-door or direct sales. For online services, your strongest practical protection is evidence: screenshots, receipts, cancellation confirmation, and your payment statement showing the disputed charge.

How to ask for a refund anyway

Even with a strict policy, you can still ask. Use email and live chat together, mention the exact amount charged, and include the date, merchant name on the statement, and the reason, such as duplicate billing or a cancellation attempt made before renewal.

• Send your request to [email protected]
• Attach receipt, statement line, and screenshots
• Ask for a written decision by email
• Save the chat transcript if you use live chat

Be realistic about the outcome. Based on the verified policy and review trend, success is likely low for simple “I forgot to cancel” cases. Your chance is better when you can show a billing mistake or a documented cancellation attempt before the charge posted.

When to use chargeback in the Philippines

If a charge appears after you canceled, contact your bank, card issuer, GCash, or Maya and ask about a chargeback or transaction dispute. Under BSP-related dispute practice in the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction, so act quickly and do not wait for several billing cycles.

You can also file a complaint with the DTI for online subscription issues under RA 7394. The best evidence is a cancellation confirmation screenshot, your email to support, the support reply if any, and the bank statement showing the continued or unauthorized charge.

Terms and subscription conditions that affect your Boosteroid account

What the terms do and do not clarify

The available terms data leaves several practical gaps. No auto-renewal clause was specifically identified, no minimum commitment was specified, no free trial terms were specified, and the applicable law and dispute resolution process were not specified in the research summary from boosteroid.com/terms.

For users, that means the most concrete rule is not about renewal wording but about account deletion and data. The official account-data page is the clearest source in this guide because it confirms the 48-hour cancellation window for a deletion request and permanent deletion afterward.

The practical effect on your subscription

No minimum commitment specified usually means you are tied to the billing period you chose, such as monthly, 6 months, or annual, rather than a longer lock-in contract. That is good news for cancellation fees, because no cancellation fee or early termination fee was found in the terms summary.

The weak point is predictability. Since the terms data does not clearly explain applicable law, dispute handling, or detailed post-cancellation access, Filipino users should rely on dated records of every step and escalate through their payment provider if billing does not stop.

Boosteroid plans and pricing in Philippine peso

Current published subscription plans

Prices are approximate, converted from EUR at the rate 1 EUR ≈ 61.2 PHP, and you should check the official website for exact local prices.

Which plan costs the most and least

The least expensive published recurring option in the verified list is Ultra Monthly at €12.89 (₱789). The most expensive is Ultra Pro Annual at €134.89 (₱8,255), which is a big upfront charge for a service with a no-refund policy after cancellation.

If you are unsure about your internet stability in the Philippines, the monthly options are less risky. The annual plans look cheaper over time, but a single bad experience can feel costly when you already paid several thousand pesos upfront.

Annual savings and practical billing notes

Ultra Monthly for 12 months would total €154.68 (₱9,468), while Ultra Annual is €89.89 (₱5,501). That is a rough saving of €64.79 (₱3,967), or about 41.9%, if you truly use the service for a full year.

Ultra Pro Monthly for 12 months would total €178.68 (₱10,934), while Ultra Pro Annual is €134.89 (₱8,255). That is a rough saving of €43.79 (₱2,679), or about 24.5%. Just a reminder: bigger savings only help if you actually stay subscribed and the service performs well on your setup.

Your rights in the Philippines when Boosteroid billing goes wrong

The laws that matter

For Filipino users, the main legal reference is the Consumer Act of the Philippines or RA 7394. If your complaint is about a misleading subscription flow, failure to stop billing, or unfair handling of an online consumer transaction, the DTI is the agency most people will deal with in practice.

The research data also lists the Philippine Competition Commission as an authority, but for day-to-day subscription complaints, DTI is the more practical first stop. Here is the thing: Boosteroid's available terms do not clearly specify applicable law or dispute resolution, so local consumer channels become even more relevant when billing problems happen.

Cooling-off and withdrawal in plain language

There is no universal cooling-off period specifically guaranteed for ordinary online subscriptions like Boosteroid. The 7 working day cooling-off rule in Philippine practice is associated more with door-to-door or direct sales, not standard online sign-ups for digital services.

So if you subscribed online and changed your mind a day later, the platform's own policy matters a lot, and here the policy is tough because no refund after cancellation was identified. That does not remove your right to challenge unauthorized or continued charges, but it does mean “I no longer want it” is weaker than “I canceled before renewal and was still charged.”

How to file a complaint

Start by sending Boosteroid one written complaint by email and saving the full thread. If the issue is not resolved, gather your evidence and file with DTI, then contact your payment provider for a dispute if money was taken after cancellation or without authorization.

• Your full name and account email
• Date and amount of each charge
• Cancellation screenshot and support emails
• Statement copy from bank, GCash, Maya, or card issuer

If the charge is on a card or e-wallet, file the payment dispute fast. The practical BSP-related dispute window is commonly up to 60 days from the statement date, so waiting too long can hurt your case.

Useful authorities and context for Boosteroid users

For a Boosteroid complaint in the Philippines, DTI is the consumer-facing route for an online subscription issue under RA 7394, while BSP matters more for charge disputes with banks and e-wallet providers. The Philippine Competition Commission is relevant in broader market conduct issues, but not usually the fastest route for one billing dispute.

Because Boosteroid does not clearly spell out dispute resolution in the available terms data, your best strategy is practical, not theoretical: cancel, document, complain in writing, and escalate to your bank or e-wallet within the dispute period.

What customers say about cancellation and refunds

Overall verdict from the review sample

Based on the supplied review sample, the cancellation and refund experience looks difficult, not smooth. The sentiment is 0 positive and 4 negative out of 4 unique reviews, with complaints centered on refunds, lag, and charges after cancellation.

That does not mean every Boosteroid user has a bad experience. On the positive side, cloud gaming itself can be useful when you want to play without buying expensive hardware. But in this review set, the billing and refund side is clearly the weak spot.

Recurring themes

Sources summary

Individual user comments

• "Horrible refund policy. If you forget cancelling subscription - there is now way of refunding your money." (TrustPilot)
• "I am very disappointed with boosteroid and this company is so bad that give you so much lag dont buy it ever again as they dont give refunds" (TrustPilot)
• "Crashes all the Time, Never had a Single Problem with other Services. just came here to Play a Game that wasnt available elsewhere. Not even other Games work. Dont deserve a Single Star. Support is useless. You won't get money back even if you used it 5 minutes to see nothing works" (TrustPilot)
• "Boosteroid is with no doubt the worst cloud gaming experience I have ever had. I seriously wonder how they can even offer such a service?!" (TrustPilot)

For users in the Philippines, the local complaints line up with these reviews: people report trouble navigating cancellation on the website and some say charges continued after they tried to stop the subscription. That is why screenshots and same-day support emails matter so much here.

Documents to prepare before and after cancellation

What to save before cancelling

Prepare your proof before you click Delete Account. Save a screenshot of the profile page, your current plan, the email attached to the account, and the exact date of your last payment.

If you are on an annual plan like €89.89 (₱5,501) or €134.89 (₱8,255), this is even more important because the amount at stake is much higher. One screenshot takes seconds and can protect several thousand pesos.

What to save for a refund or charge dispute

• Transaction ID or payment receipt
• Statement screenshot showing the charge
• Email to support and reply
• Chat transcript or case number

If the merchant name on your statement differs from “Boosteroid,” save that too. Banks in the Philippines often ask for the exact billing descriptor when they investigate a card or e-wallet dispute.

What to keep after cancellation

After sending the request, keep the confirmation email or a screenshot of the final page. Also set a calendar reminder for the next expected billing date and another one 30 days later to recheck your statement.

Many people stop too early after seeing one screen message. The safer habit is to keep proof for at least 60 days from the statement date, which matches the usual practical dispute window for many payment complaints.

Common cancellation mistakes that lead to extra charges

Deleting nothing, assuming it is canceled

A common mistake is logging out after looking around the account page and assuming the subscription is gone. On Boosteroid, the verified action for full account removal is the Delete Account button on the profile page, and the process includes a 48-hour pending window.

If you never clicked it, or you clicked it but saved no proof, you may have a hard time showing later that you really initiated cancellation. Always capture the screen where the deletion request was submitted.

Waiting until the billing day

Another mistake is trying to cancel on the same day you expect the renewal. With online subscriptions, the charge can post before you notice it, especially with time-zone differences and overnight card processing.

The safer move is to cancel at least a few days before the next billing date, then email support the same day. This is especially important with a no-refund policy, because a late cancellation may still leave you with the full charge.

Expecting a prorated refund for unused time

Many users assume they will get money back for the unused part of a month or year. The verified policy here says no refund after cancellation, including for unused periods, so that expectation can lead to a nasty surprise.

Real example: if you renew an annual plan at €134.89 (₱8,255) and cancel a week later, the published policy does not promise a partial refund. If you only want to test the service, the monthly plan limits your downside.

Using the wrong cancellation channel

If the payment came through Apple or Google, canceling only on the Boosteroid website may not stop the marketplace billing. If the payment came directly from Boosteroid, canceling only in an app account will not help either.

Match the cancellation route to the billing route shown on your receipt or statement. This is one of the most common reasons users think they canceled but still get charged.

Ignoring the 48-hour deletion reversal period

Some users may click Delete Account in frustration and only later realize they needed data or wanted access for a few more days. Boosteroid gives a 48-hour window to cancel the deletion request by contacting support, after which the data is permanently deleted.

That means there are really two risks at once: failing to stop billing and losing account data you still needed. Save your information before submitting anything.

Comparison of cancellation methods for Boosteroid

Methods, timing, and difficulty

Key takeaway for Filipino users

The fastest route is the web account path because it is the only verified self-service method in the source set. Store billing can work when the subscription was bought there, while registered mail is slower but gives strong evidence if you need a paper trail.

No single route fits every case. If your billing date is close, combine methods: submit the account request, contact support by email, and save all proof on the same day.

What to do after cancellation so the charge does not come back

Immediate checks in the first 24 hours

Right after canceling, look for a confirmation email and take a fresh screenshot showing the new account status or the deletion request screen. Then place a reminder on your calendar for the next expected billing date and another reminder 30 days later.

This small routine solves a big problem. Many users only realize the cancellation failed when they see a new charge weeks later, and by then they have lost the screen evidence that could have helped them.

Statement monitoring and chargeback steps

Monitor your bank, credit card, GCash, or Maya statement for at least one full billing cycle after cancellation. If you see a continued or unauthorized charge, ask your provider for a dispute or chargeback and submit your cancellation proof immediately.

In the Philippines, the practical dispute window is often up to 60 days from the statement date under BSP-related card dispute practice. For the consumer side, DTI handles online subscription complaints under RA 7394, so you can pursue both the payment dispute and the consumer complaint in parallel if needed.

Alternatives if you still want cloud gaming

If you are leaving Boosteroid but still want cloud gaming, there are a few options worth checking. Blacknut costs about $15.99 (₱892) per month and focuses on a broad catalog with parental controls, while PlayKey starts at about $1.00 (₱56) per hour for more flexible use.

Amazon Luna is about $9.99 (₱557) per month for Luna+, and Shadow Ultra Cloud is about $44.99 (₱2,507) per month if you want a full Windows PC in the cloud. For PlayStation users, PlayStation Stream is part of PS Plus Premium at about $17.99 (₱1,003) per month.

Useful links

• Boosteroid official website
• Boosteroid account data and deletion page
• Department of Trade and Industry
• Bangko Sentral ng Pilipinas
• Philippine Competition Commission

Boosteroid cancellation address and offline contact option

Postal address you can use

If you want to send a cancellation notice by post, use this address:

• Dilova Street 6, 03150 Kyiv, Ukraine

Send the letter with your account email, the date of the latest charge, and a clear request to cancel the subscription and stop further billing. Because postal delivery can take 5 to 10 business days, pair it with email or live chat if your renewal date is close.

The practical bottom line

For most users in the Philippines, Boosteroid cancellation is easiest online, but it is not as transparent as it should be. The biggest risks are missing the billing date, assuming a refund will be available, and failing to save proof.

If you remember only one thing, make it this: use the profile page deletion flow, contact support the same day, save every screenshot, and watch your statement for at least one more billing cycle.