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I hereby notify you of my decision to terminate the contract relating to the Dota Plus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Dota Plus: Easy Method
What is Dota Plus
Overview
Dota Plus is a paid subscription service for Dota 2 that provides in‑game features such as hero progression, seasonal rewards, and analytics-driven recommendations.
It is sold through platforms that distribute Dota 2 (primarily Steam) and activates on your account when purchased.
Key features
Features commonly include hero challenges, seasonal battle pass - style rewards, plus insights during matches to help improve play.
Availability and exact features can vary by season and platform; Valve manages the service within the Dota 2 client and Steam accounts.
How to cancel Dota Plus
Cancel via Steam (web or client)
- Open Steam and sign in to the account that purchased Dota Plus.
- Go to Account Details → Manage Subscriptions → Edit for the Dota Plus subscription.
- Choose Cancel Subscription; the subscription remains active until the end of the current paid period.
- For a step guide see this Dota Plus guide (third‑party resource).
Cancel via mobile stores (Apple / Google Play)
- If you purchased through the Apple App Store, manage subscriptions in your Apple ID settings and cancel there.
- If you purchased through Google Play, open Google Play > Payments & subscriptions > Subscriptions and cancel Dota Plus.
- These platforms handle billing and renewals; follow Apple or Google prompts to confirm cancellation.
What happens when you cancel
Access after cancellation
After cancelling, you will typically retain full Dota Plus access until the end of the current paid period.
The subscription will not renew at the next billing date once cancellation is confirmed.
Account and data
Your Dota 2 account, match history, and unlocked items remain intact after cancellation.
Any season‑based rewards already granted remain with your account unless specified otherwise by Valve.
Will I get a refund?
General refund policy
Generally, Dota Plus subscriptions are considered non‑refundable once consumed or activated.
Many users report refunds are denied unless the purchase is demonstrably fraudulent.
Possible exceptions
- Steam's general rules may allow refunds for renewable subscriptions within 48 hours if unused, but it is unclear whether Dota Plus always qualifies.
- Refunds have been granted on a case‑by‑case basis in rare situations; these are not guaranteed.
- For suspected fraud, contact Steam Support with evidence for an investigation.
Dota Plus plans and pricing
Regional NZ pricing (example)
Below are regional New Zealand price listings sourced from SteamAssets for approximate guidance.
Live prices are confirmed in the Steam client at purchase time.
Plan table
| Plan | Price | Period | Features |
|---|---|---|---|
| One Month | NZ$6.69 | Monthly | Full Dota Plus access for one month |
| Six Months | NZ$37.99 | 6‑Month | Full Dota Plus access for six months (approx. 6% discount) |
| Twelve Months | NZ$69.99 | 12‑Month | Full Dota Plus access for one year (approx. 12% discount) |
Your consumer rights in New Zealand
General protections
New Zealand consumer law protects against unauthorized or defective services and allows remedies when services are misrepresented.
Digital subscriptions may not automatically receive the same cooling‑off rights as physical goods unless the service is misdescribed.
How it applies to Dota Plus
- If a charge is unauthorised or fraudulent, you have stronger grounds for a refund under NZ law and should contact your payment provider and the platform.
- For quality or misrepresentation complaints, gather evidence and raise the issue with Steam Support and, if needed, Consumer Protection NZ.
Customer experiences
Positive feedback
Many players appreciate the straightforward cancellation flow via Steam and the fact that access continues until period end.
Users value that they can pause future charges without losing already‑earned content for the paid period.
Negative feedback
Common complaints include that refunds are generally denied and that support responses can be slow or automated in complex cases.
Some users report problems cancelling when account issues exist (for example, false security flags), which can complicate resolution.
Documentation checklist
What to prepare before contacting support
- Steam account name and associated email address.
- Order ID or transaction receipt showing the Dota Plus purchase.
- Payment method details and billing dates (last 4 digits only if needed).
Additional helpful items
- Screenshots of subscription details from Steam, Apple, or Google Play.
- Any support ticket numbers or prior correspondence related to the purchase.
Common mistakes
Mistake: assuming automatic refunds
Many users expect an immediate refund after cancelling, but Dota Plus is often considered consumed on activation and not refundable.
Always check platform refund rules before assuming eligibility.
Mistake: cancelling on the wrong platform
Purchases made through Steam must be managed on Steam. Cancelling in Apple or Google Play when Steam charged you will not stop Steam renewals.
Verify which platform processed the payment before cancelling to avoid continued charges.
Comparative recap
At‑a‑glance comparison
The table below summarises key points across plans and refund expectations for quick reference.
Quick decisions
Use this recap to choose a plan or decide whether to attempt a refund based on timing and usage.
| Plan | Price (NZD) | Refundability | Access after cancel |
|---|---|---|---|
| One Month | NZ$6.69 | Generally non‑refundable once used; possible within 48 hrs if unused (uncertain) | Access until end of paid month |
| Six Months | NZ$37.99 | Generally non‑refundable once used; refunds rare and case‑by‑case | Access until end of six‑month period |
| Twelve Months | NZ$69.99 | Generally non‑refundable once used; long‑term subscriptions rarely refunded | Access until end of twelve‑month period |
After cancelling
What to monitor
Check your email for confirmation of cancellation and monitor your payment method for any unexpected charges.
Keep your Dota 2 client updated and verify that Dota Plus features remain available until the period expires.
Helpful links and next steps
- Steam Support - for billing and subscription help.
- Manage Apple subscriptions - if purchased via App Store.
- Manage Google Play subscriptions - if purchased via Google Play.
- Third‑party Dota Plus guide - practical steps and community tips.
Address
Corporate mailing address
Valve Corporation, 10400 NE 4th Street, Floor 14, Bellevue, WA 98004, USA.
Notes on contact
There is no separate New Zealand postal address for cancelling Dota Plus; cancellations are handled through the platform used to purchase (Steam, Apple, Google Play).
For disputes about unauthorised charges, contact your payment provider in New Zealand in addition to Steam or the app store.