Cancel Geoguessr: Easy Method

What is Geoguessr

Overview

Geoguessr is an online geography game that drops players into street-level imagery and asks them to guess locations on a map.

The service offers free play and paid subscription tiers that remove limits, add features, and enable multiplayer and challenges.

Where it operates

Geoguessr is operated by GeoGuessr AB, headquartered in Stockholm, Sweden, and serves users worldwide, including New Zealand.

Cancellations and subscription management are usually handled digitally through the website or app stores rather than by postal mail.

How to cancel Geoguessr

Cancel via Geoguessr website

• Sign in to your account at geoguessr.com.
• Go to Settings or Account > Subscription to find subscription details.
• Follow the "Cancel subscription" link and confirm the cancellation when prompted.

Cancel via iOS App Store (if purchased there)

• Open Settings on your iPhone or iPad, tap your name, then Subscriptions to view active subscriptions.
• Find the GeoGuessr subscription and tap Cancel Subscription to stop future renewals.
• If you used an App Store purchase, cancellation must be done through Apple; GeoGuessr cannot cancel App Store subscriptions for you.

Cancel via Google Play (if purchased there)

• Open the Google Play Store app, tap your profile, then Payments & subscriptions > Subscriptions.
• Select GeoGuessr and tap Cancel subscription, following the on-screen prompts.
• As with the App Store, Google handles billing for Play purchases; cancellations must be done there.

What happens when you cancel

Access after cancellation

When you cancel, you usually retain access to paid features until the end of the current billing period.

No immediate loss of service typically occurs unless specified by the purchase platform.

Renewal and billing

Cancellation prevents future automatic renewals. You will not be billed again after the current paid period ends.

For App Store and Google Play purchases, the platform controls the billing cycle and confirms cancellation.

Data and account status

Cancelling a subscription does not delete your GeoGuessr account or game data automatically.

To remove your account or request data deletion, contact GeoGuessr support through the help pages or account settings.

Will I get a refund?

General refund policy

Refunds are not guaranteed and are handled according to the platform used to purchase the subscription.

GeoGuessr’s own refund approach is limited; for App Store or Google Play purchases you must follow Apple or Google refund processes.

Possible exceptions

• If the service was faulty or unusable, you may have grounds under New Zealand consumer law for a remedy or refund.
• For billing mistakes or unauthorized charges, contact your payment provider or the app store as they often manage chargebacks and refunds.

How to request a refund

For App Store purchases, request a refund at Apple’s report-a-problem page or via Apple Support.

For Google Play purchases, use Google Play Help to request a refund. For website purchases, contact GeoGuessr support with details and order evidence.

Geoguessr plans and pricing

Current NZ pricing (App Store listings)

Pricing note

All prices are taken from the GeoGuessr listing in the New Zealand App Store as of early January 2026.

No other NZD pricing was found from official sources at that time; actual prices may change by platform.

Your consumer rights in New Zealand

Key protections

Under the Consumer Guarantees Act (CGA), digital services must meet acceptable quality and be fit for purpose.

If Geoguessr fails to provide the service as promised, you may be entitled to a remedy such as repair, replacement, or refund.

Fair Trading and misleading conduct

The Fair Trading Act prohibits misleading or deceptive conduct in advertising and representations about products and services.

If subscription terms were unclear or misleading, you may have additional grounds to seek a remedy through consumer protection channels.

How to enforce your rights

• Contact GeoGuessr support first and keep records of communications and receipts.
• If unresolved, contact Consumer Protection (New Zealand) at consumerprotection.govt.nz for guidance.
• As a last resort, consider a complaint through the Disputes Tribunal or your payment provider for chargeback options.

Customer experiences

Positive reports

Many users praise Geoguessr for engaging gameplay, educational value, and the value of paid tiers for heavy players.

Customers frequently comment that website cancellation is straightforward when following account settings links.

Negative reports

Some users report confusion when subscriptions are bought through the App Store or Google Play and expect GeoGuessr to cancel on their behalf.

Others note occasional billing issues or delays in refunds when escalations are required through app stores or payment providers.

Balanced takeaway

Overall, most cancellations are routine when done through the correct platform, but complexity increases if the purchase route is unclear.

Keeping receipts and noting where you bought the subscription reduces disputes and speeds up resolution.

Documentation checklist

Essential items to keep

• Account email and username used for GeoGuessr.
• Receipt or order confirmation showing the purchase date, amount, and platform.
• Screenshots of subscription status in your GeoGuessr account or app store subscription page.

When requesting refunds or help

• Copies of any messages exchanged with GeoGuessr support.
• Bank or card statements that show the charge if you plan to request a chargeback.
• Reference numbers from support tickets or app store refund requests.

Common mistakes

Canceling in the wrong place

A common error is cancelling via the GeoGuessr website when the subscription was purchased through the App Store or Google Play.

When that happens, the platform (Apple/Google) still controls renewals and the subscription remains active unless cancelled there.

Assuming immediate refunds

Many users expect an immediate refund after cancelling. In most cases, cancellation stops future billing but does not automatically issue a refund.

Refunds require a separate request and depend on the purchase platform and the reason for refund.

Not recording proof

Failing to save receipts, screenshots, or support correspondence makes disputes harder to resolve.

Always capture evidence at the time of purchase and before/after you cancel to support any claims or refund requests.

Comparative recap

Cancellation methods compared

Key takeaways

Always cancel using the same platform you used to subscribe and keep documentation to support any refund requests.

For NZ consumers, local law may provide remedies if the service does not meet acceptable quality or was misrepresented.

After cancelling

Check your subscription status

Verify in your GeoGuessr account or the app store that the subscription shows as cancelled and note the end date.

Retain receipts and any confirmation emails in case you need to follow up.

Helpful links

• GeoGuessr Help Center
• Manage subscriptions on iPhone or iPad (Apple)
• Manage or cancel subscriptions (Google Play)
• Consumer Protection - New Zealand

Address

Registered headquarters

GeoGuessr AB - Katarinavägen 17, 11645 Stockholm, Sweden.

Postal cancellations

There is no known New Zealand - specific postal cancellation address; GeoGuessr handles cancellations digitally in most cases.

If you need to contact GeoGuessr by mail, use the Stockholm address above but expect digital channels to be faster for subscription issues.