Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Playstation Plus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Playstation Plus: Easy Method
What is Playstation Plus
Service overview
Playstation Plus is Sony’s subscription service that adds online multiplayer, monthly downloadable games, cloud storage and member discounts to a PlayStation account.
Main tiers and purpose
Plans (Essential, Extra, Deluxe) vary by library access and extras like Game Catalogues or classic titles.
Subscriptions renew automatically unless cancelled through Account Management or the platform used to purchase.
How to cancel Playstation Plus
Cancel via PlayStation console (PS5 / PS4)
- Sign in to the PSN account with the subscription.
- Go to Settings > Users and Accounts > Account > Payment and Subscriptions > Subscriptions.
- Select PlayStation Plus, then choose Turn Off Auto-Renew or Cancel Subscription and follow on-screen prompts.
Cancel via web (Account Management)
- Sign in to your PSN account at playstation.com.
- Open Account Management > Services & Subscriptions > Manage Subscriptions.
- Find PlayStation Plus and select Turn Off Auto-Renew or Cancel; confirm the action.
Cancel for purchases via App Store / Google Play
- If you bought PlayStation Plus through Apple or Google, cancel through your Apple ID subscriptions or Google Play subscriptions.
- PlayStation’s cancellation settings do not manage those purchases; follow Apple/Google policies for changes and refunds.
Important notes
- Subscriptions remain active until the end of the paid period after cancellation.
- PlayStation does not provide a postal address for cancelling; cancellation is managed digitally only.
What happens when you cancel
Access to benefits
After cancelling, you keep PlayStation Plus benefits until the paid subscription period ends.
Games downloaded via monthly titles remain playable only if you have an active subscription when you launch them.
Billing and renewal
Automatic renewal stops when you turn off auto-renew or cancel; no further subscription charges will occur after the current period ends.
Account data and cloud saves
Cloud storage and other subscription-linked data remain available until the subscription expires.
After expiry you may lose access to cloud saves tied to the paid subscription unless you renew.
Will I get a refund?
Standard PlayStation refund policy (web purchases)
PlayStation generally allows refunds within 14 days of purchase for web-based purchases if not downloaded/streamed or if faulty.
For subscriptions, refunds are possible within 14 days of the initial transaction - even after starting to use the subscription; the free trial counts within that 14-day window.
Exceptions and reductions
- If content has been used (online play, downloads, cloud storage), the refund amount may be reduced to reflect use.
- After the 14-day window, refunds are not generally provided for amounts already paid even if you cancel - subscription runs until period end.
- Subscriptions bought via Apple App Store or Google Play follow Apple/Google refund rules, not PlayStation’s.
Playstation Plus plans and pricing
Overview of plans
Common plans in New Zealand include Essential, Extra and Deluxe, offered in monthly and multi-month options.
Official store listings may vary; some prices below combine official and third-party reported data.
Current price table (NZ$)
| Plan | Period | Price (NZ$) | Features |
|---|---|---|---|
| Essential - 1 Month | Monthly | NZ$15.95 | Online multiplayer, monthly games, discounts, cloud storage, Game Help, Plus Collection |
| Essential - 3 Months | 3 Months | NZ$43.95 | Same core benefits, three-month duration |
| Essential - 12 Months | 12 Months | NZ$126.95 | Same core benefits, annual duration (store listing) |
| Extra - 3 Months | 3 Months | NZ$70.95 | Essential benefits plus access to Game Catalogue |
| Extra - 12 Months | 12 Months | NZ$223.95 | Essential + Game Catalogue, annual duration |
| Deluxe - 3 Months | 3 Months | NZ$82.95 | Extra benefits plus Classics Catalogue and game trials |
| Deluxe - 12 Months | 12 Months | NZ$250.95 | All Deluxe benefits, annual duration |
| Essential - 12 Months (store listing) | 12 Months | NZ$126.95 | Includes 100GB cloud storage, Share Play, Game Help, Plus Collection |
Your consumer rights in New Zealand
Statutory guarantees
Under New Zealand’s Consumer Guarantees Act 1993, you are entitled to remedies if goods or services are faulty or not fit for purpose.
How this applies to PlayStation
These rights cannot be limited by PlayStation’s own policies and apply to purchases from PlayStation Direct or physical purchases in NZ.
If a product is faulty, you may be entitled to repair, replacement or refund regardless of PlayStation’s standard refund rules.
Customer experiences
Positive feedback
Some New Zealand customers report good delivery and condition for PlayStation Direct purchases and smooth digital access.
Common negative themes
- Complaints about long waits and unhelpful customer service when seeking refunds or resolving billing issues.
- Frustration with automatic renewals and difficulty deactivating recurring payments.
- Reports of access being restricted during billing disputes and rigid refund refusals after downloads.
Documentation checklist
What to have before contacting support
- Your PSN sign-in email and account name.
- Order number, purchase date and payment method.
- Device used (PS5/PS4, web, iOS, Android) and screenshots of the purchase or billing.
Additional evidence for refunds or faults
- Proof of product fault (error messages, photos, crash logs).
- Correspondence with PlayStation support and dates of any calls or chats.
- Receipts from Apple/Google if subscription was bought through those stores.
Common mistakes
Expecting an immediate refund after cancelling
Many users assume cancelling stops charges and triggers an immediate refund. Cancellation stops future renewals but does not automatically refund past payments.
Cancelling in the wrong place
Purchases made via Apple App Store or Google Play must be cancelled and refunded through Apple/Google, not PlayStation account settings.
Assuming downloaded content is refundable
Downloads and use can affect refund eligibility. After 14 days or after significant use, PlayStation may refuse or reduce refunds.
Comparative recap
Quick comparison purpose
The table below summarises plan differences and typical NZ pricing to help choose or decide on cancelling.
Plan comparison table
| Plan | Typical NZ Price Examples | Main Differences | Best for |
|---|---|---|---|
| Essential | NZ$15.95 (1m) / NZ$43.95 (3m) / NZ$126.95 (12m) | Online multiplayer, monthly games, cloud saves, discounts | Players who only need online play and monthly titles |
| Extra | NZ$70.95 (3m) / NZ$223.95 (12m) | Includes Essential plus a Game Catalogue of recent titles | Players who want a larger game library without buying each title |
| Deluxe | NZ$82.95 (3m) / NZ$250.95 (12m) | Extra benefits plus Classics Catalogue and game trials | Players who want classic games and trial access to more titles |
After cancelling
What to monitor
Keep an eye on your billing statement to confirm no further renewals occur after the period end.
Check subscription status in Account Management periodically to confirm cancellation processed correctly.
Helpful links
- PlayStation Support - official help and contact options.
- Account Management - manage subscriptions and payment methods.
- Apple subscriptions guide - cancel App Store subscriptions.
- Google Play subscriptions - cancel Google Play subscriptions.
- New Zealand Consumer Protection - rights under the Consumer Guarantees Act.
Address
Postal address for cancellations
PlayStation does not provide a public postal address for cancelling PlayStation Plus subscriptions in New Zealand.
How to contact instead
Use digital account management, the PlayStation Support site or platform store support (Apple/Google) for cancellations and refund requests.
If you need statutory remedies under NZ law, contact Consumer Protection NZ or seek assistance from your payment provider or credit card issuer.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.