Cancel WTFAST online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Wtfast service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Wtfast: Easy Method
What is Wtfast
Overview
WTFast is a paid service that routes game traffic to reduce latency and improve online gaming performance. It operates as a client and subscription service aimed at reducing ping, packet loss, and routing issues.
How it is delivered
WTFast is delivered as downloadable software and as subscriptions billed through the WTFast website or via app stores. Features and effectiveness can vary by game, server location, and user network conditions.
How to cancel Wtfast
Cancel via Web (Members area)
- Go to wtfast.com and log in to your Members area.
- Open Subscription History and find the active subscription.
- Click "Cancel" beside the subscription to stop future charges.
- Access remains until the paid period ends; consider cancelling at least 3 days before renewal to avoid being charged.
Cancel via App Store or Google Play
- WTFast support documentation does not provide distinct cancellation steps for app stores.
- If you subscribed via Apple App Store or Google Play, cancel through your Apple or Google subscription management settings.
- WTFast support staff cannot manually cancel app-store subscriptions for you.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription through the Members area, your account retains access for the remainder of the paid period.
Future recurring charges are stopped, but current paid time remains usable until it expires.
Account and data
Cancellation ends renewal but does not necessarily delete your account or game settings. Check your account settings or privacy policy for data retention details.
If you need data removed, contact WTFast support and review the privacy policy for the company address and procedures.
Will I get a refund?
WTFast refund policy
WTFast states that current and past subscription charges are non-refundable. Cancelling does not trigger a refund for already charged periods.
Trials or promotional periods may be offered, but standard subscription fees are not refunded.
Exceptions and platform refunds
- If you subscribed via Apple or Google, platform-specific refund policies may apply; check with Apple Support or Google Play help.
- Where local consumer law requires a refund, that law may override service policy; otherwise, WTFast's policy is no refunds.
Wtfast plans and pricing
Pricing summary
There are no publicly listed WTFast subscription prices in NZD for 2024/2025 on WTFast's site.
Official pricing is generally presented in USD on the WTFast website.
Quick note
Use the table below for a brief pricing pointer; contact the site or app store for exact amounts in your currency.
| Plan | Price (NZD) | Notes |
|---|---|---|
| Subscription plans | Varies | Official pricing shown in USD; check checkout for currency conversion. |
Your consumer rights in New Zealand
Cooling-off and refunds
New Zealand consumer law does not automatically grant a 14-day cooling-off right for digital subscriptions in all cases.
Unless a specific refund term is promised by the seller or required by law, WTFast's stated "no refunds" policy usually applies.
What you can do
- Check whether any local statutory consumer protections apply to your purchase.
- If you believe a charge is wrongful, contact your payment provider or card issuer for dispute or chargeback options.
Customer experiences
Positive reports
Some users report reduced latency and smoother gameplay when WTFast helps their routing and peering to game servers.
There are also reports of responsive and helpful support interactions from some customers.
Negative reports
Other users report worse performance (higher ping or packet loss) with WTFast or inconsistent results across games and servers.
Common complaints include double billing, unclear auto-renewal defaults, limited refund flexibility, and UI frustrations.
Documentation checklist
Essential items to gather
- Account email and username used with WTFast.
- Order ID or subscription reference from your receipt or confirmation email.
- Date and amount of the charge (screenshot of bank/card statement if needed).
Platform-specific items
- If purchased via App Store: Apple receipt and Apple subscription ID.
- If purchased via Google Play: Google order number and Play receipt.
- Screenshots of the Members area showing subscription status if cancelling via the website.
Common mistakes
Failing to cancel the correct subscription
Users sometimes cancel the wrong account or forget which platform they used to subscribe. Verify whether purchase was via the site, Apple, or Google Play.
Check your email receipts and bank statements to confirm the billing source before cancelling.
Waiting too close to renewal
Cancelling at the last minute can lead to unexpected renewals if processing is delayed or if you misread renewal dates.
It is recommended to cancel at least 3 days before the renewal date to reduce the risk of being charged again.
Comparative recap
Cancellation methods compared
The table below summarises how cancellation and refunds typically work across methods.
Key takeaway
Cancel via the original purchase platform and allow remaining paid time to continue; do not expect refunds from WTFast for past charges.
| Method | Where to cancel | Refund from WTFast | Access after cancel | Notes |
|---|---|---|---|---|
| Web (Members area) | WTFast Members area on wtfast.com | No (WTFast policy) | Yes, until paid period ends | Cancel in Subscription History; allow ~3 days before renewal. |
| Apple App Store | Apple subscription management | No from WTFast; check Apple for platform refund | Depends on Apple/receipt; typically until period ends | WTFast support cannot directly cancel app-store subscriptions. |
| Google Play | Google Play subscriptions | No from WTFast; check Google Play for platform refund | Depends on Google/receipt; typically until period ends | Cancel in Google Play subscriptions; contact Google for refunds. |
After cancelling
What to check immediately
- Confirm cancellation in your WTFast Members area or in Apple/Google subscription settings.
- Keep receipts, confirmation emails, and screenshots of cancellation for your records.
Helpful links and next steps
- WTFast website / Members area
- Apple: manage subscriptions
- Google Play: cancel subscriptions
- Contact your bank or card issuer if you need to dispute a charge or request a chargeback.
Address
Corporate address
WTFast's available corporate address (not a New Zealand office) is:
Suite #535, 2475 Dobbin Road, Unit 22, West Kelowna, BC V4T 2E9, Canada.
Notes about local support
There is no specific WTFast postal address or office listed for New Zealand. Use online support channels or your app store for subscription and billing help.
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FAQ
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