Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Anytime Fitness service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Anytime Fitness: Step-by-Step Process
What is Anytime Fitness
Overview
Anytime Fitness is a 24/7 gym franchise with individual clubs that are independently owned and operated across New Zealand.
Each club sets certain contract details locally, so memberships and procedures can vary from one location to another.
How the NZ network works
Your membership is linked to a "home club" and that club manages sign-ups, billing and cancellations for your contract.
National websites provide club contact details, but the contractual relationship is with the local, independently owned club.
How to cancel Anytime Fitness
Step-by-step cancellation (typical process)
- Check your Membership Agreement for the cancellation clause and required notice method.
- Contact your home club directly using the Club Locator or the contact page: Anytime Fitness NZ contact.
- Follow the club’s specific requirements (for example, they may ask for written notice or a signed form).
- Keep a copy of any written notice and a record of the date you submitted it.
Important technical notes
- You cannot cancel via the App Store or Google Play; apps do not manage membership cancellations. See: Apps information.
- If your club asks for a specific address, method or form, use that exact process to avoid disputes.
What happens when you cancel
Access and membership status
Once your cancellation is processed according to your club’s rules, your 24/7 access will end on the effective cancellation date.
The club will stop automatic recurring billing after the membership is formally cancelled and any notice period or final charges are applied.
Account records and final charges
Your club should confirm the cancellation in writing and provide details of any final payments or outstanding balances.
Keep copies of confirmations and bank statements in case you need to dispute continued debits.
Will I get a refund?
General refund policy
Membership refunds are rare and depend on club policy, the terms of your contract, and the timing of cancellation.
Retail purchases from the Anytime Fitness online store may be returned within 14 days of receipt (this applies to store purchases, not membership contracts): Anytime Fitness Store FAQ.
Exceptions and legal remedies
- If a gym continues debiting after you cancelled, New Zealand consumer law may entitle you to a refund; Consumer NZ reports cases where members were refunded for wrongful charges: Consumer NZ - gym contracts.
- If you are wrongly charged after following the club’s cancellation process, save evidence and contact your bank and Consumer NZ for guidance.
Anytime Fitness plans and pricing
Typical plans
Prices vary by club. Below are representative plans and weekly/fortnightly/monthly prices collected independently in early 2026.
Contact your local club for exact rates and any joining fees.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| 12‑month term | NZ$16.99 per week | Weekly | 12‑month commitment, 24/7 access |
| 6‑month term | NZ$18.99 per week | Weekly | 6‑month commitment, 24/7 access |
| Month‑to‑month | NZ$20.99 per week | Weekly | Flexible, cancel anytime |
| Lifestyle - flexible | NZ$20.90 per week | Weekly | Ongoing contract, 24/7 access, one‑off key fob fee NZ$60 |
| Lifestyle - flexible | NZ$41.80 per fortnight | Fortnightly | Ongoing contract, 24/7 access, one‑off key fob fee NZ$60 |
| Lifestyle - flexible | NZ$90.56 per month | Monthly | Ongoing contract, 24/7 access, one‑off key fob fee NZ$60 |
| Healthy Habits - 12‑month | NZ$17.90 per week (total ~NZ$199.27) | Weekly | 12‑month commitment, includes joining fee & key fob |
| Healthy Habits - 12‑month | NZ$35.90 per fortnight (total ~NZ$166.16) | Fortnightly | 12‑month commitment, includes joining fee & key fob |
| Healthy Habits - 12‑month | NZ$77.90 per month (total ~NZ$165.23) | Monthly | 12‑month commitment, includes joining fee & key fob |
Your consumer rights in New Zealand
Legal framework
New Zealand consumer protections include the Fair Trading Act and protections against unfair contract terms.
Terms that require onerous cancellation processes or insist on in‑person written notice may be considered unfair.
Practical implications
- Consumer NZ has successfully argued that verbal cancellation can suffice if the contract does not lawfully require written notice: Consumer NZ - cancelling memberships.
- If wrongful debits occur after cancellation, you may be entitled to a refund and should seek help from Consumer NZ or your bank.
Customer experiences
Positive feedback
Some members report clean, functional clubs in Auckland locations and generally pleasant facilities.
One NZ reviewer praised multiple Auckland branches as "ALWAYS clean, ALWAYS functional" (social feedback).
Negative feedback
- Trustpilot reviews in NZ frequently mention difficulties cancelling, unexpected fees, poor responsiveness, and ongoing billing problems: Trustpilot - Anytime Fitness NZ.
- Common complaints include overcharging and billing after cancellation attempts, plus occasional equipment/maintenance issues.
Documentation checklist
Before you cancel
- Copy of your Membership Agreement (showing cancellation clause and notice method).
- Recent billing history or statements showing direct debit details.
- Photo/scan of your membership card or key fob receipt if relevant.
When you cancel
- Written cancellation notice (if requested) or email/text confirmation from the club.
- Proof of delivery (receipt, timestamped email, or photograph of posted letter).
- Keep bank statements showing the date billing stopped or any wrongful debits.
Common mistakes
Assuming the app cancels your membership
Many members mistakenly believe deleting the app or cancelling App Store/Google Play payments cancels their gym membership.
Apps do not manage your club contract; you must contact your home club directly to cancel.
Not keeping written proof
Failing to retain confirmation of cancellation is a frequent error that makes disputes harder to resolve.
Always get and keep written confirmation (email, signed form or stamped letter) and bank records showing billing stopped.
Comparative recap
Quick comparison
The table below summarises key points: cancellation path, refund likelihood, and recommended first step.
Use this as a quick checklist before you act.
| Topic | Summary | Recommended action |
|---|---|---|
| How to cancel | Contact your home club directly; follow the contract's process. | Check Membership Agreement and contact club via: Club contact. |
| Can you cancel via app | No - App Store/Google Play do not handle membership cancellations. | Cancel with the club, not via mobile app marketplaces. |
| Refund chance | Refunds for memberships are uncommon, but wrongful debits can be refunded under NZ law. | Keep evidence and contact Consumer NZ if you are still debited after cancellation. |
| Documentation | Written confirmation and bank records are essential for disputes. | Collect and store all correspondence and payment records. |
After cancelling
Follow-up actions
Confirm the effective cancellation date in writing and check bank statements for continued debits for at least one full billing cycle.
If you are charged after cancellation, contact the club and your bank promptly and keep all evidence.
Helpful links and support
- Anytime Fitness NZ contact: https://www.anytimefitness.co.nz/contact/
- Anytime Fitness apps info: https://www.anytimefitness.co.nz/apps/
- Anytime Fitness Store returns: https://shop.anytimefitness.com/shop-faq
- Consumer NZ guidance on gym cancellations: Consumer NZ
Address
Local contact address
If you need a postal address for dispute correspondence, use your home club’s listed address on the Club Locator.
For reference, one registered NZ location is:
Listed address
19 Clarence Street, Hamilton Central, Hamilton 3204, New Zealand
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.