Cancel MADMUSCLES online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Madmuscles service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Madmuscles: Easy Method
What is Madmuscles
Overview
Madmuscles is a fitness app and subscription service that provides guided workouts, timers, and optional meal plans.
The service offers multiple subscription options billed periodically and in-app purchases for meal or combo plans.
How the service is delivered
Access is via a Madmuscles account on their website or through mobile apps on Apple App Store and Google Play.
Payments and renewals may be managed directly by Madmuscles or by Apple/Google when purchased in-app.
How to cancel Madmuscles
Cancel via the MadMuscles website
- Log into your MadMuscles account on the website.
- Go to My subscription and click “Cancel renewal”.
- Cancel at least 24 hours before the next billing date to avoid further charges.
- You retain access until the current paid period ends.
- Support article: How can I cancel the subscription?
Cancel via the App Store or Google Play
- If you subscribed via Apple App Store, open your Apple ID subscription settings and disable auto-renewal at least 24 hours before renewal.
- If you subscribed via Google Play, open your Google Play subscriptions and cancel there at least 24 hours before renewal.
- Deleting the app or unsubscribing from marketing does not cancel the subscription.
- See the MadMuscles support article for guidance: How can I cancel the subscription?
What happens when you cancel
Access after cancellation
After you cancel, you keep access to Madmuscles until the end of the current paid period.
Access does not end immediately unless specified by the platform.
Billing and renewal
Cancellation stops future auto-renewals if done before the 24-hour cutoff prior to the next billing date.
If you miss the cutoff, you may be charged for the next period and must request a refund separately.
Account and data
Cancelling a subscription typically does not automatically delete your account or personal data.
Review your account settings or contact support if you want data removed or account deletion instructions.
Will I get a refund?
Madmuscles refund policy
Refunds are not automatic. You must cancel first, then submit a refund request explaining your reason.
Approval of refunds is at MadMuscles’ discretion according to their policy.
In-app purchases and platform refunds
- If you bought the subscription through Apple App Store or Google Play, you must request a refund directly from Apple or Google - MadMuscles cannot issue those refunds.
- No explicit 14-day statutory refund guarantee is stated in their policy; refunds depend on company or platform discretion.
Exceptions and chargebacks
If you believe charges were unauthorised or misleading, you can contact your bank or payment provider about a chargeback.
Many customers have reported using bank or PayPal dispute processes to recover funds when direct refunds were refused.
Madmuscles plans and pricing
Pricing overview
Madmuscles lists its app prices in US dollars on app stores; final NZD amounts depend on the store's currency conversion.
Approximate NZD conversions below use an estimated USD→NZD rate of ~1.60 for guidance only.
Plans table
| Plan | Approx. Price (NZD) | Billing Period | Features |
|---|---|---|---|
| 1 Month (US$39.99) | ≈ NZ$64.00 | Monthly | Access to workouts |
| 3 Months (US$69.99) | ≈ NZ$112.00 | Quarterly | Access to workouts |
| 6 Months (US$99.99) | ≈ NZ$160.00 | Semi-annual | Access to workouts |
| 1 Year (US$99.99) | ≈ NZ$160.00 | Annual | Access to workouts |
| Meal Plan (US$13.99) | ≈ NZ$22.40 | One-time / Optional | Nutrition guidance |
| Workout & Meal Plan combo (US$33.99) | ≈ NZ$54.40 | One-time / Optional | Workouts + Nutrition |
Your consumer rights in New Zealand
Relevant laws
Consumer protections in New Zealand include the Consumer Guarantees Act and the Fair Trading Act.
These laws cover misrepresentation, failure to supply services as advertised, and unfair business practices.
Practical steps under NZ law
- If you were misled about pricing or the service, you can raise the issue with your bank, payment provider, or file a complaint with consumer protection bodies.
- Chargebacks or disputes via your bank or PayPal are common routes for customers seeking refunds.
Useful agencies and links
For advice and complaints, visit New Zealand consumer protection resources.
See general guidance at consumerprotection.govt.nz.
Customer experiences
Positive feedback
Some users praise Madmuscles for convenient guided workouts, clear instructions, timers, and motivational elements.
Occasional reviewers note helpful customer support that resolved plan or access issues.
Negative feedback
Many reviews report unexpected or unauthorised charges, difficulty finding or using the cancel option, and trouble obtaining refunds.
Some customers describe billing practices as misleading and report needing bank disputes to recover funds.
What this means for you
Be proactive: keep receipts, confirm cancellation, and monitor your bank statements after cancelling.
If you encounter problems, escalate promptly via platform support, Madmuscles support, and your payment provider.
Documentation checklist
Essential items to collect
- Account email and username used with Madmuscles.
- Order confirmation, subscription receipt, or App Store / Google Play purchase record.
- Billing dates and transaction amounts from your bank or card statement.
Helpful supporting evidence
- Screenshots of subscription pages, cancellation attempts, or error messages.
- Any communication with Madmuscles support (tickets, emails) and cancellation confirmations.
- Details of the device and platform used (iOS/Android/web) and subscription ID if available.
Common mistakes
Assuming deleting the app cancels subscription
Deleting the app does not cancel the subscription; the subscription remains active until you cancel through the website or app store.
Always verify cancellation in the subscription settings of the platform or your Madmuscles account.
Waiting too long to cancel
Missing the 24-hour cancellation window before renewal can result in an additional charge for the next period.
If charged, you will need to request a refund or dispute the charge separately.
Not keeping records
Failing to save receipts, screenshots, or correspondence makes refunds or disputes harder to prove.
Collect and store evidence immediately when you subscribe or cancel.
Comparative recap
Quick comparison
| Method | How to cancel | Refund process | Notes |
|---|---|---|---|
| MadMuscles website | Log in → My subscription → Cancel renewal | Request refund from MadMuscles after cancelling; discretionary | Cancel ≥24 hours before next billing to avoid next charge |
| Apple App Store | Cancel via Apple ID subscription settings | Request refunds via Apple; MadMuscles cannot issue Apple refunds | Cancel ≥24 hours before renewal; Apple handles billing |
| Google Play | Cancel in Google Play subscriptions | Request refunds via Google Play support | Cancel ≥24 hours before renewal; Google handles billing |
After cancelling
What to check immediately
Confirm cancellation by checking your Madmuscles account page or the subscription status in Apple/Google settings.
Save or screenshot the cancellation confirmation for your records.
Where to get help
- MadMuscles cancellation support: How can I cancel the subscription?
- MadMuscles refund requests: How to request a refund
- If you purchased via Apple or Google, use their official refund pages to submit a request.
Address
Corporate postal address
MadMuscles corporate address (listed for correspondence):
3753 Howard Hughes Parkway, Suite 200, Las Vegas, Nevada, 89169
Notes about addresses
The company may have other registered offices, but the Las Vegas address is the explicit postal address referenced in cancellation resources.
For subscription cancellation, follow the website or app-store procedures rather than mailing unless explicitly instructed by support.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.