Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Calmify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Calmify: Easy Method
What is Calmify
Service overview
Calmify is an online subscription service (Calmify.ai) that offers messaging-based features under monthly plans.
The service is billed by Calmify and managed through your Calmify account on their website.
Scope and limits
Calmify is distinct from the Calm meditation app and other Calm services; cancellation and refund rules can differ by product and purchase channel.
Information in this guide is specific to Calmify (website) unless otherwise noted.
How to cancel Calmify
From Calmify website
- Log into your Calmify account.
- Go to Manage Subscriptions.
- Select Cancel.
- Note: Cancellation takes effect at the end of your current paid term.
Other purchase routes
If you bought a different Calm-branded product (Calm app) the cancellation method depends on where you purchased it.
- App Store (iOS): cancel via your iPhone Settings > Subscriptions.
- Google Play: cancel via Google Play > Subscriptions.
- Website purchases for other Calm services: cancel via that service’s account page.
- These platform notes are illustrative and refer to other Calm services, not Calmify.
What happens when you cancel
Access after cancellation
Calmify states cancellation takes effect at the end of the current paid term.
You should retain access to paid features until that term expires.
Billing and data
Billing will stop at the end of the paid period; there is no guarantee of a pro‑rata refund in Calmify’s stated terms.
Calmify’s documentation does not clearly state data retention policies; export or save content you need before access ends.
Will I get a refund?
Calmify official refund policy
Calmify’s official materials do not promise a 14‑day cooling‑off or guaranteed refunds; they only describe cancellation at the end of the term.
- There is no explicit mention of routine refunds in Calmify’s terms.
- Do not assume automatic refunds after cancelling - seek confirmation from support.
Exceptions and platform purchases
Refund options can differ if the purchase was made through Apple, Google Play or a different Calm product.
- Other Calm service (not Calmify) may offer refunds within 30 days for website or Google Play purchases; Apple refunds go via Apple support.
- If you purchased Calmify through a third party (rare), follow that platform’s refund process.
Calmify plans and pricing
Available plans
Below are the Calmify.ai monthly plans and USD prices found for the service.
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard (Calmify.ai) | USD $5.00 | Monthly | 150 messages/month |
| Premium (Calmify.ai) | USD $12.50 | Monthly | Unlimited messages, full access |
Notes on NZ pricing
No New Zealand dollar (NZD) pricing for Calmify (app or drink) was found for 2024/2025 in the available data.
Prices above are USD and may change; check Calmify website for current rates and billing currency.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under New Zealand law, the Consumer Guarantees Act covers goods and services quality and remedies for failures.
The CGA does not automatically require a refund for change of mind.
Change‑of‑mind and cooling‑off
- There is no statutory 14‑day cooling‑off for online consumables unless the seller’s policy provides it.
- If Calmify’s stated policy does not offer refunds, the business is not required to refund just for change of mind.
Customer experiences
Reported issues
Multiple reviewers on NZ Trustpilot report being charged after attempting to cancel, repeated renewals, and slow or unresponsive support.
Some reviewers report enrolment without explicit consent and difficulty resolving charges via email.
What to expect
- Expect to need clear proof of cancellation (screenshots, confirmation emails) if billing disputes arise.
- Some customers report offers of discounts instead of refunds when they contact support.
Documentation checklist
Before you cancel
- Account login details and the subscription page screenshot.
- Subscription confirmation emails and last payment receipts.
- Dates: when you subscribed, last payment date, and when the next billing was due.
If you need to dispute charges
- Cancellation confirmation (screenshot or email) showing Manage Subscriptions → Cancel.
- Copies of your communications with Calmify support.
- Bank or card statements showing the disputed charges.
Common mistakes
Cancelling the wrong account or platform
A common mistake is cancelling only in one place while the subscription is billed through another platform (App Store, Google Play).
Example: cancelling on the website while the recurring charge is handled by Apple or Google can leave the subscription active.
Assuming automatic refunds
Users often assume a pro‑rata or immediate refund when cancelling; Calmify’s terms do not guarantee this.
Always request written confirmation of any promised refund and keep records of the offer.
Comparative recap
Quick comparison
| Topic | Calmify (Website) | Other Calm service (App Store / Google Play / Calm.com) |
|---|---|---|
| How to cancel | Log into account → Manage Subscriptions → Cancel (takes effect end of term). | Depends on platform: iPhone Settings for App Store, Google Play subscriptions page for Google. |
| Refund policy | No explicit cooling‑off or guaranteed refunds stated; cancellations end at term. | Other Calm services may offer 30‑day refunds for website/Google Play; Apple refunds via Apple support. |
| Common billing problems | Reports of charges continuing after cancellation and slow support responses. | Platform purchases follow Apple/Google refund/dispute processes which can be more straightforward. |
| Support | Customer reports indicate support can be unresponsive or slow. | Platform disputes can be handled through Apple/Google support channels. |
Key differences
Calmify website cancellations are handled in‑account and end at the term - refunds are not guaranteed.
Purchases through app stores route refunds through those stores and follow their policies, which can be different.
After cancelling
Follow‑up steps
- Save a copy of the cancellation confirmation or a screenshot of the Manage Subscriptions page.
- Monitor your card or bank statement for any unexpected renewals and keep records of charges.
- If charged after cancellation, contact Calmify support and your bank to dispute unauthorised charges if necessary.
Helpful links
- Calmify website - account management and support entry point.
- New Zealand consumer protection (MBIE) - information on rights and remedies.
- Apple: request a refund - if purchase came via App Store.
- Google Play: request a refund - if purchase came via Google Play.
Address
Mailing address
Calmify’s available mailing address (U.S. headquarters):
30 North Gould Street, Sheridan, WY 82801, United States
How to contact from New Zealand
New Zealand customers should contact Calmify via their account support or by email as listed on the Calmify website.
If you believe a charge is unauthorised and you cannot resolve it with Calmify, contact your bank or card issuer to dispute the charge.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.