Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sleepiest service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Sleepiest: Easy Method
What is Sleepiest
Overview
Sleepiest is a sleep and relaxation app offering narrated stories, meditations, soundscapes and podcasts designed to help users fall asleep and improve sleep quality.
How it is delivered
Sleepiest is available as an iOS app, an Android app via Google Play, and as a web subscription at the Sleepiest website.
How to cancel Sleepiest
App Store (iOS)
iOS subscriptions are managed by Apple and cannot be cancelled from within Sleepiest directly.
- Open the Sleepiest app → Home → three dots → Settings → Manage Subscription → Cancel Subscription.
- You will be redirected to Apple subscriptions; follow the prompts in your iOS Settings or the App Store to finalise cancellation.
- For Apple support on subscriptions, see Apple subscriptions help.
Google Play (Android)
Android subscriptions are managed through Google Play.
- Open the Google Play Store app → Profile icon → Payments & subscriptions → Subscriptions → Sleepiest → Cancel.
- Confirm cancellation. Auto-renewal will be stopped; access remains until the end of the current billing period.
- For refunds or disputes, contact Google Play support: Google Play refunds.
Web (sleepiest.com)
Web subscriptions can be managed on the Sleepiest website.
- Log in at Sleepiest website.
- Click your name at the top-right → Subscription Settings → Cancel subscription.
- Cancellation will stop auto-renewal; your current paid period stays active until it ends.
What happens when you cancel
Access after cancellation
Cancelling stops future automatic payments but does not usually cut off access immediately.
You will typically retain access to premium content until the end of your current billing period.
Billing and renewal
Auto-renewal is disabled on cancellation; no further charges occur after the current paid period ends.
If you subscribed through Apple or Google Play, those platforms control billing and renewals.
Data and account status
Your Sleepiest account (profile and settings) usually remains active after subscription cancellation.
To remove account data or request deletions, contact support at support@sleepiest.com.
Will I get a refund?
General policy
Refund procedures depend on where you subscribed: Apple, Google Play, or directly on the web.
Immediate access to digital content often affects refund eligibility.
Apple (iOS) refunds
All refunds for App Store purchases are handled by Apple only; Sleepiest cannot issue refunds for iOS purchases.
If you believe you were wrongly charged, contact Apple Support via your Apple account.
Google Play and Web refunds
Google Play refunds must be requested through Google Play support; Sleepiest can assist if you provide the Google Order ID.
For web subscriptions, Sleepiest will consider refund requests if the subscription has not been used (no content accessed). Send requests with your email and payment receipt to support@sleepiest.com.
Sleepiest plans and pricing
Available plans
Below are the commonly listed Sleepiest+ plans and NZ pricing from the app store listing.
Pricing table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Sleepiest+ Monthly | NZ$9.99 | Monthly | Full access to Sleepiest+ premium content |
| Sleepiest+ Annual | NZ$69.99 | Annual | Full access to Sleepiest+ premium content |
Your consumer rights in New Zealand
Key protections
New Zealand consumers are protected by consumer law that requires digital content and services to be as described, fit for purpose and of acceptable quality.
If digital content is faulty or not as described, remedies such as repair, replacement or refund may apply under local consumer protections.
Cooling-off and digital content
There is commonly a 14‑day cooling-off right in some jurisdictions, but immediate access to digital content usually means this right is forfeited.
Sleepiest’s terms reflect that immediate access to content typically removes the 14‑day cooling-off right.
How to exercise rights
If you believe Sleepiest has not provided services as required, contact Sleepiest support with details and proof of purchase.
Include your account email, receipt, and a description of the problem when requesting remedies or refunds.
Customer experiences
Positive feedback
Many users report Sleepiest helps with insomnia, nightmares and sleep disturbance through calming narration and meditations.
Users describe faster sleep onset, improved sleep quality, and refreshed waking after using the app.
Negative feedback
Some users report being charged after cancelling free trials and experiencing difficulty obtaining refunds.
There are complaints about slow or unresponsive customer support and confusion over the cancellation process on different platforms.
Takeaway
The app content is generally well received for sleep improvement, but subscription management and refund handling are common pain points.
Follow platform-specific cancellation steps and keep receipts to reduce disputes.
Documentation checklist
What to gather before contacting support
- Account email used for Sleepiest.
- Subscription receipt or order ID (Apple/Google/web).
- Date of the charge and the amount billed.
- Description of the issue (e.g., cancelled trial but charged).
Where to send documentation
- Email Sleepiest support: support@sleepiest.com.
- If purchased via Apple or Google, have your platform order details ready for their support teams.
Common mistakes
Not cancelling through the right platform
Many users try to cancel inside the Sleepiest app when they actually subscribed via Apple or Google Play.
Always cancel in the platform that handled your payment to stop auto-renewal.
Assuming cancellation equals refund
Some assume cancelling automatically issues a refund; cancellation typically only stops future renewals.
Request refunds separately through Apple, Google Play or Sleepiest (for web subscriptions) and provide receipts.
Missing receipts or order IDs
Failing to keep receipts delays refund or support requests because platforms require order details to verify purchases.
Save confirmation emails or screenshots of the billing entry to speed up support responses.
Comparative recap
Quick comparison
This table summarises how cancellation, refunds and access work across platforms for Sleepiest subscriptions.
Comparison table
| Platform | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Manage via iOS Settings/App Store (redirect from app) | Handled by Apple only; Sleepiest cannot issue iOS refunds | Access generally remains until billing period ends |
| Google Play (Android) | Cancel in Play Store → Subscriptions → Sleepiest | Request via Google Play; Sleepiest can assist if you provide Order ID | Access remains until end of current billing period |
| Web (sleepiest.com) | Log into account on the website → Subscription Settings → Cancel | Sleepiest may consider refunds if no content was accessed; contact support | Current period remains active after cancellation |
After cancelling
Confirm cancellation
After cancelling, check for a confirmation email or a change in your subscription settings to ensure auto-renewal is disabled.
If you do not receive confirmation, contact support with your account details and receipt.
Helpful links and contacts
- Sleepiest website: https://www.sleepiest.com
- Email Sleepiest support: support@sleepiest.com
- Apple subscriptions help: Apple subscriptions
- Google Play refunds and subscriptions: Google Play support
Address
Support contact
Sleepiest provides support by email; there is no postal address listed for New Zealand cancellations.
Email for cancellations and refunds
Contact: support@sleepiest.com.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.