Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Anthem service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Anthem: Easy Method
What is Anthem
Overview
Anthem is presented as a service or product brand that may offer subscriptions or hardware. Exact subscription offerings in New Zealand are not documented in the available verified data.
Service type
Some items associated with the name Anthem are one‑off hardware (audio equipment) rather than recurring subscriptions. If you have a subscription, the purchase platform determines how you cancel.
How to cancel Anthem
If you purchased via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name, then tap Subscriptions.
- Find the Anthem subscription and tap Cancel Subscription to stop future renewals.
If you purchased via Google Play (Android)
- Open the Google Play app and tap your profile icon.
- Tap Payments & subscriptions → Subscriptions.
- Select the Anthem subscription and tap Cancel subscription; it will remain active until the end of the current billing period.
If you purchased via the web or directly
- Sign in to your account on the provider’s website.
- Look for an Account, Billing, or "My Subscriptions" section.
- Follow the provider’s cancellation link or contact their support if no cancellation option is visible.
What happens when you cancel
Access and renewal
Cancelling generally stops future automatic renewals. For Google Play, cancellation takes effect at the end of the current billing period.
Data and account
Access to subscription features typically continues until the paid period expires. Your account and any saved data may remain unless you explicitly request deletion.
Will I get a refund?
Platform refund rules
- Google Play: No refund for the current period if you cancel, except when content is defective under Google Play’s Refund Policy.
- App Store: Refunds are handled by Apple; attempting cancellation does not guarantee a refund and Apple may reject refund requests.
Exceptions and New Zealand law
Under New Zealand consumer law, specifically the Consumer Guarantees Act, consumers can seek remedies (including refunds) when services or digital content are faulty or misrepresented.
If a platform or seller refuses a refund that you believe is required by NZ law, you may need to escalate the dispute with the platform, your bank, or a consumer protection agency.
Anthem plans and pricing
Known pricing
No NZD subscription or recurring plan pricing for a service named "Anthem" was found in the verified data.
Other pricing notes
Only one‑off hardware prices for audio equipment using the Anthem name were identified; subscription pricing details are not available.
| Plan | Price (NZD) | Notes |
|---|---|---|
| Subscription plans | Varies | No NZ subscription pricing found in verified data |
| One‑off hardware | Varies | Audio equipment only; pricing depends on retailer |
Your consumer rights in New Zealand
Consumer Guarantees Act
Under the Consumer Guarantees Act (CGA), digital content and services must be of acceptable quality and fit for purpose.
If a subscription service is faulty or misrepresented, consumers are entitled to remedies such as repair, replacement, or refund depending on the situation.
How to use these rights
- Keep proof of purchase and correspondence.
- Request a remedy from the seller or platform first.
- If refused, contact consumer protection bodies or your payment provider to escalate the dispute.
Customer experiences
Negative reports
Verified reviews highlight customer frustration with poor customer support, long hold times, and unhelpful representatives.
Customers also report recurring issues with claims and payments, describing processes as disorganised and unresponsive.
General impression
There are limited verified positive comments in the data. Prospective cancellers should prepare documentation and expect possible delays when contacting support.
Documentation checklist
What to have ready
- Order receipt or confirmation email showing the purchase and date.
- Account email or username used for the subscription.
- Payment method details and transaction or order ID.
- Screenshots of subscription listings, billing charges, and any error messages.
If you need to escalate
- Copies of all communication with support (dates, agent names if available).
- Evidence you attempted cancellation and the platform where it was purchased (Apple, Google, web).
- Clear statement of the remedy you seek (refund, cancellation confirmation, data deletion).
Common mistakes
Cancelling the wrong place
A frequent error is uninstalling an app or cancelling access inside the app store without actually cancelling the platform subscription.
Always cancel the subscription where it was billed (Apple subscriptions in Settings, Google Play subscriptions in Google Play, or the provider’s website).
Assuming automatic refunds or immediate stop
Many users assume cancelling will trigger an immediate refund; most platforms only stop future billing and keep access until the period ends.
Also assume that "no refunds" policies may not override statutory rights in New Zealand if the service is faulty.
Comparative recap
Quick comparison
The table below summarises cancellation routes and refund expectations by purchase platform based on verified information.
At‑a‑glance
| Platform | How to cancel | Refund on cancel |
|---|---|---|
| App Store (iOS) | Cancel via Apple subscription management (Settings > your name > Subscriptions). | Refunds handled by Apple; cancellation does not guarantee a refund. |
| Google Play (Android) | Cancel in Google Play → Subscriptions; remains active until period end. | No refund for the current period unless content is defective under Google Play’s policy. |
| Web / Website | Cancel via the account or "My Subscriptions" area on the provider’s website, or contact support. | Depends on the provider; refer to seller terms and NZ consumer law for remedies. |
After cancelling
Where to get help
If cancellation or a refund is disputed, contact the platform first (Apple or Google) and then the seller if applicable.
If you cannot resolve the issue, you can escalate to your bank or to a New Zealand consumer protection body for guidance.
Useful links
- Manage subscriptions on Apple
- Manage subscriptions on Google Play
- Google Play refunds & returns
- New Zealand consumer rights (Consumer Protection)
Address
Postal address
For correspondence listed on Anthem’s official site, use the general postal address in New Zealand:
PO Box 91807, Victoria Street West, Auckland 1142, New Zealand
When to use this address
Use the postal address for formal written complaints, returns (if instructed), or adding a paper trail when other contact methods fail.
Keep copies of any posted documents and send by a trackable method if you need proof of delivery.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.