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Cancel DISTROKID
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I hereby notify you of my decision to terminate the contract relating to the Distrokid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Distrokid: Easy Method
What is Distrokid
Overview
DistroKid is a digital music distribution service that helps artists upload and deliver music to streaming services and online stores worldwide.
Main functions
It offers annual subscription plans, unlimited uploads, and tools for metadata, cover art, and basic analytics.
Who uses it
Independent musicians, labels with small rosters, and artists who prefer a fast, do-it-yourself distribution workflow commonly use DistroKid.
How to cancel Distrokid
Cancel via the web (recommended)
- Sign in to DistroKid on the web.
- Click your profile icon, then choose Account.
- Scroll to the bottom, click Manage, then select Cancel membership.
- Note: cancellation is effective at the end of your current paid term.
If you subscribed through Google Play
- Manage and cancel the subscription through Google Play subscription settings.
- DistroKid advises requesting refunds through Google Play if you need one.
If you subscribed through the Apple App Store
- Apple subscriptions are typically managed via your iOS device or Apple ID subscriptions page.
- DistroKid Help Center lacks explicit App Store instructions; use Apple's subscription management to cancel.
What happens when you cancel
Access and service duration
Cancellation usually stops auto-renewal but keeps your paid features active until the end of the current billing term.
Music distribution and removals
If you do not renew, your releases may be removed from stores and streaming platforms when the membership expires.
Account data and assets
Your account and uploaded files generally remain in DistroKid while your subscription was active, but access to certain tools stops after expiry.
Will I get a refund?
General refund policy
Refunds are limited and depend on timing and the nature of the request. Upgrades and early cancellations are handled case-by-case.
Upgrades and prorated refunds
If you upgrade within 14 days of first signing up and within your first year, you may receive a full refund of your previous plan.
After that period, refunds are typically prorated rather than full.
Refund method and exceptions
- Refunds are issued only to the original card used for payment. If that card is closed, your bank will determine processing.
- Community reports mention a possible 14-day cooling-off period, but DistroKid’s official docs do not confirm this for New Zealand.
- Some users report difficulty obtaining refunds and delayed support responses; consider bank dispute options if necessary.
Distrokid plans and pricing
Plans overview
Below is a summary of commonly advertised plans and approximate NZD annual prices based on currency conversion.
Pricing notes
Exact New Zealand pricing is not publicly listed by DistroKid and is affected by exchange rates and billing methods.
| Plan | Approx. price (NZD/year) | Period | Features |
|---|---|---|---|
| Musician | approx NZ$41.24/year | Annual | Unlimited uploads, 1 artist |
| Musician Plus | approx NZ$74.24/year | Annual | Unlimited uploads, 2 artists, customizable release date, label name, daily stats |
| Ultimate | approx NZ$148.48/year | Annual | Plus features, advanced analytics, audio replace, playlist search, 5 - 100 artists |
Your consumer rights in New Zealand
Statutory cooling-off and refund rights
DistroKid’s Help Center does not explicitly reference a statutory 14-day cooling-off right under New Zealand law.
New Zealand consumer law differs from EU rules; the availability of automatic refunds is not guaranteed by DistroKid documentation.
Auto-renewal and service consequences
Subscriptions renew automatically each year unless cancelled. Failure to cancel may result in renewal charges and possible removal of music from platforms.
Options if DistroKid does not respond
- If you cannot obtain a refund or cancellation confirmation, you may dispute the charge with your bank in New Zealand.
- Keep clear records of cancellation attempts and any communications for bank disputes or consumer complaints.
Customer experiences
Positive reports
Many users praise DistroKid for ease of use, fast distribution, and a straightforward upload process.
Trustpilot reviewers often cite intuitive interface and clear pricing as strengths.
Negative reports
Complaints include add-on fees during uploads, slow or non-responsive customer support, and refund or post-cancellation charge issues.
Several community posts describe problems with Google Play billing and difficulty securing refunds.
Takeaway
Overall feedback is mixed: the service is praised for functionality but criticized for billing and support inconsistencies.
Documentation checklist
Before you cancel
- Account email and login details.
- Subscription confirmation or receipt showing payment date and method.
- List of releases you have distributed and release dates.
When you request a refund or dispute
- Records of cancellation steps taken (screenshots of Account > Manage > Cancel membership).
- Any support ticket IDs, emails, or response logs from DistroKid.
- Credit card statements showing charged amounts and dates for bank disputes.
Common mistakes
Assuming immediate removal of charges
Some users expect charges to stop immediately after clicking cancel, but cancellation usually prevents future renewals and keeps service until the term ends.
Example: cancelling mid-term does not trigger an immediate refund unless specific conditions apply.
Using the wrong cancellation channel
Attempting to cancel a Google Play or App Store subscription via the DistroKid website can fail. Use the app store used for the original purchase.
Example: Google Play subscriptions must be cancelled in Google Play settings to stop renewals and to request Play-managed refunds.
Not keeping proof
Failing to save receipts, screenshots, or support correspondence makes disputes harder if billing problems arise later.
Always save evidence of cancellation and any communications with support.
Comparative recap
Quick summary
The table below summarises key points about cancellation, refunds, pricing, and support for quick comparison.
How to use the table
Use this as a checklist to confirm what you should expect and what actions to take after cancelling or when seeking a refund.
| Topic | DistroKid | What you should know |
|---|---|---|
| Cancellation method | Web: Account > Manage > Cancel membership; App store cancellations via respective stores | Cancel on the platform where you subscribed (web, Google Play, or Apple). |
| Refunds | Limited; upgrades within 14 days may be fully refunded; later refunds prorated | Refunds go to the original card; bank may be needed if card closed or disputes required. |
| Pricing | Annual plans with varying features; exact NZD prices depend on exchange rates | Expect USD-denominated billing and currency conversion for NZ customers. |
| Support | Mixed reports: often fast for distribution but slower for billing/support issues | Keep all records; be prepared to escalate to your bank or consumer protection if needed. |
| Auto-renewal | Automatic annual renewal | Cancel before renewal date to avoid unwanted charges and potential removal of music. |
After cancelling
Confirm cancellation
Save screenshots of the cancellation confirmation screen or any email confirmation you receive from DistroKid.
Useful links
- DistroKid homepage
- Manage Google Play subscriptions
- Manage subscriptions on Apple devices
- New Zealand consumer protection (official guidance)
If problems continue
If DistroKid does not respond to refund or billing issues, consider contacting your card issuer to dispute charges.
Use documentation from the checklist to support your dispute or consumer complaint.
Address
Postal address for correspondence
DistroKid LLC, 34 Third Avenue, #183, New York, NY 10003, United States
Notes about contacting by post
DistroKid does not list a specific New Zealand postal address; use the U.S. address above for postal correspondence including cancellations.