Cancel Benzinga: Easy Method

What is Benzinga

Overview

Benzinga is a financial media and market-research company that offers news, data, alerts, chat rooms and subscription products such as Benzinga Pro and paid newsletters.

Services covered

Services include web subscriptions (Benzinga Pro, newsletters, Alerts, Chat Rooms) and mobile app subscriptions (iOS app listed as Benzinga Financial News & Data).

Where to learn more

Official help and policy pages are available from Benzinga; see the Research Site FAQ and refund/terms links in the Useful links section below.

How to cancel Benzinga

Cancel web subscriptions (Benzinga website)

• Sign in and go to the "My Subscriptions" page and fill out the cancellation form to submit in writing.
• Or email Benzinga support requesting cancellation; include your account email and subscription details.
• Keep a copy or screenshot of the completed form or outgoing email for your records.

Cancel on iOS (App Store)

• Open your Apple ID Subscriptions in Settings (or iTunes) and select the Benzinga subscription.
• Cancel at least 24 hours before the current billing period ends to stop auto-renewal.
• Cancellations via the iOS subscription screen stop renewals but remain active until period end.

Cancel on Android (Google Play)

• Open the Google Play app → Menu → Subscriptions → select the Benzinga subscription → Cancel.
• Cancelling stops future renewal; service continues until the end of the paid period.

What happens when you cancel

Access after cancellation

After submitting a cancellation, your subscription typically remains active until the end of the current billing period.

You retain access to paid features (news, alerts, chat rooms) until that period expires.

Renewal and billing

Cancellation prevents future auto-renewal but does not usually produce an immediate refund (see refund rules below).

For App Store/Google Play subscriptions, Apple/Google manage the renewal and billing; Benzinga will not be able to cancel those for you.

Confirmation

Expect a confirmation email or on‑screen confirmation after using the website cancellation form or emailing support.

If you do not receive confirmation, follow up and save any correspondence as proof of cancellation attempts.

Will I get a refund?

General refund rules

Benzinga's Terms state most subscriptions (except specified products) are non‑refundable and you keep access until period end.

However, some exceptions exist for specified products and promotional terms - see the specific rules below.

Exceptions and time limits

• Benzinga Pro annual subscriptions: eligible for a full refund if cancelled within 7 days of payment (initial purchase or renewal). Contact chat or email support to request it.
• Stocks To Watch paid newsletters: eligible for an equal‑value credit if terminated within the first 14 days.
• Other subscriptions: generally non‑refundable; no refunds or credits for unused periods unless stated otherwise in their policies.

New Zealand considerations

Under NZ consumer law, refunds may be required if the service was misleading or failed to deliver advertised features, even if Benzinga's policy says no refunds.

If Benzinga refuses a lawful refund, you may escalate through your payment provider or a NZ consumer authority (details below).

Benzinga plans and pricing

Pricing overview

Prices listed below are approximations converted to NZD where applicable. Benzinga publishes USD pricing; App Store shows a separate NZD mobile price.

Conversion used: mid‑market ~1.74 NZD per USD (as of Jan 15, 2026). See official sources for exact billing amounts.

Price notes

Benzinga’s official NZ‑based pricing isn’t published; App Store displays a separate mobile price.

Actual billed amounts may differ due to taxes, currency conversion and your payment processor.

Your consumer rights in New Zealand

Key legal protections

Under the Fair Trading Act and Consumer Guarantees Act, services must be as described and fit for purpose.

If Benzinga’s service is misleading, unavailable, or materially different, you may be entitled to remedies including refunds, fixes or compensation.

How to exercise rights

• Contact Benzinga first with your complaint and request a remedy in writing.
• If unresolved, dispute the charge through your bank or card issuer.
• Escalate to the Commerce Commission or seek consumer advocacy advice in NZ if needed.

What to keep as evidence

Keep advertisements, trial terms, screenshots of product functionality, correspondence and receipts to support your claim.

Clear records increase the likelihood of a successful dispute or complaint under NZ law.

Customer experiences

Positive feedback

• Some users praise Benzinga Research support for responsiveness and helpful guidance from specific staff.
• Several Benzinga Pro reviewers note powerful news tools, flexible filters and timely market content comparable to premium platforms.

Negative feedback

• Many customers report poor customer service, slow or no responses, and difficulty getting cancellations processed.
• Complaints include confusing billing, alerts not working or arriving late, aggressive upselling, and unexpected charges after trials.

What this means for you

Customer experiences are mixed; document everything and request written confirmations to reduce the chance of disputes.

If you face problems, escalate via payment provider or NZ consumer authorities sooner rather than later.

Documentation checklist

Before you cancel

• Account email and username used to subscribe.
• Subscription plan name and billing cycle (monthly/annual).
• Recent invoice or payment receipt showing charge date and amount.

At cancellation

• Screenshot or copy of completed cancellation form or sent email to support.
• Confirmation email or on‑screen message from Benzinga (save as PDF).
• Record of the date and time you requested cancellation.

If you need to dispute

• All correspondence with Benzinga (emails, chat transcripts).
• Evidence of product problems (screenshots, missed alerts, feature failures).
• Bank or card statement entries showing the charge(s).

Common mistakes

Wrong cancellation channel

Many users try to cancel inside the Benzinga app or by phone when the account was billed through Apple or Google Play.

Always cancel from the platform that billed you: Apple ID for iOS, Google Play for Android, or Benzinga website for web subscriptions.

Missing the deadline

For App Store subscriptions you must cancel at least 24 hours before the period end to stop renewal; missing this results in another billing cycle.

For Benzinga Pro annual refunds, missing the 7‑day window can forfeit the full refund right.

Assuming instant refund or immediate loss of access

Cancellation typically stops future renewals but leaves access until the end of your paid period; refunds are limited and subject to the rules above.

Relying on unconfirmed verbal cancellations or unrecorded chat messages can lead to disputes - always get written confirmation.

Comparative recap

Overview of cancellation methods

Key takeaways

• Cancel through the billing platform you used to subscribe.
• Document cancellations and follow up if you do not receive confirmation.
• Check time limits for refunds (7 days for Benzinga Pro annual, 14 days credits for Stocks To Watch).

After cancelling

Follow-up actions

Save confirmation emails and monitor your bank/credit card statements for unexpected charges.

If charges continue, contact Benzinga and your payment provider immediately and provide your cancellation evidence.

Useful links

• Benzinga Research Site FAQ
• Benzinga Pro Refund Policy
• Benzinga Terms & Conditions
• Benzinga on the Apple App Store
• Google Play subscription support
• Commerce Commission New Zealand

Escalation tips

If Benzinga is unresponsive, dispute the charge with your bank or card issuer and supply the cancellation evidence above.

For suspected misleading conduct, consider contacting the Commerce Commission or a consumer advocate in New Zealand.

Address

Formal notices

Benzinga’s formal postal address for notices is their U.S. headquarters; there is no separate New Zealand mailing address provided.

Mailing address

Accretive Capital LLC d/b/a Benzinga

1 Campus Martius, Suite 200, Detroit, Michigan 48226, United States