Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Daily Mail service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Daily Mail: Step-by-Step Guide
What is Daily Mail
Overview
The Daily Mail is a British news publisher offering print and digital journalism, including a website with international readership.
It publishes news, opinion, lifestyle and entertainment content and operates subscription services for digital access and print delivery.
Who it serves
The audience includes international readers, advertisers and subscribers who want regular access to its content.
New Zealand subscribers typically deal with the publisher's UK customer service for subscription management.
How to cancel Daily Mail
Preparation
Identify whether your subscription is digital, print or bundled and gather your account details before starting the cancellation.
Locate your subscription ID, email address used to subscribe and recent payment or invoice information.
Step-by-step cancellation
- Sign in to your Daily Mail account and look for a subscription or account settings page; follow the cancellation option if available online.
- If you cannot cancel online, email customer services or send a written request by post including your name, subscription ID, email, and a clear statement that you wish to cancel.
- Use the postal address below for written cancellation: Daily Mail, Associated Newspapers Ltd, Northcliffe House, Derry Street 2, W8 5TT, London, United Kingdom.
- Keep a copy of any confirmation message, reference number, or proof of postage and note the date you sent the request.
- If payment was via a third-party platform (App Store, Google Play), cancel through that platform as well to stop recurring billing.
What happens when you cancel
Access after cancellation
Cancellation typically stops future billings but your access often continues until the end of the current paid period.
Digital access may remain active until the subscription expiry date shown in your account or confirmation email.
Renewal and data handling
Auto-renewal should be turned off at cancellation; confirm by checking your account settings or written confirmation.
Personal data handling follows the publisher's privacy policy; request deletion or access information if needed under applicable privacy rules.
Will I get a refund?
Typical refund policy
Refunds depend on the terms you agreed to at purchase and whether the subscription was billed in advance for a fixed period.
Many publishers do not refund for time already used, but may offer a pro rata refund in certain circumstances.
Exceptions and actions
- If you were double-charged or billed after cancelling, contact customer service immediately and provide payment evidence.
- If the service was faulty or not delivered (missed print issues), document the problem and request a refund or credit.
- If you subscribed via an app store, refunds are handled by that store's refund process and rules.
Daily Mail plans and pricing
Typical plan types
Plans commonly include digital-only access, print delivery, or a combined package.
Pricing and availability can vary by region and promotional offers.
Current pricing (indicative)
| Plan | Delivery / Access | Price (NZ) |
|---|---|---|
| Digital subscription | Full website and app access | Varies |
| Print subscription | Daily physical newspaper delivery | Varies |
| Combined (print + digital) | Both print delivery and digital access | Varies |
Your consumer rights in New Zealand
Key New Zealand protections
New Zealand's Consumer Guarantees Act (CGA) and Fair Trading Act protect consumers buying goods and services in NZ from faulty or misleading practices.
These rights typically apply when the supplier operates in New Zealand or targets NZ consumers.
Cross-border subscriptions
If the publisher is overseas, the CGA may not automatically apply; check the terms and consider bank or card chargeback options if needed.
For guidance, consult New Zealand consumer protection resources and your payment provider for dispute processes.
Customer experiences
Positive feedback
Many subscribers cite timely news updates and broad coverage as reasons they subscribe to the Daily Mail digital service.
Readers often praise convenience of app and website access for international news on demand.
Common complaints
- Refund and cancellation delays - some customers report slow responses from customer service.
- Confusion over billing when subscriptions are managed through third-party platforms like app stores.
Documentation checklist
Essential documents
- Subscription ID or account username and the email address used to subscribe.
- Recent invoice or payment receipt showing the subscription charges.
- Screenshots or copies of cancellation attempts and any customer service replies.
Optional but helpful items
- Bank or card statements highlighting the subscription charges.
- Terms and conditions or screenshots of the subscription offer you accepted.
- Proof of postage if you sent a written cancellation by post.
Common mistakes
Missing identifying information
One frequent error is sending a cancellation request without the subscription ID or the email used to register.
Without those details, customer service can take longer to locate your account and process the request.
Assuming immediate refunds or cancellations
Assuming a refund is automatic or that access will stop immediately can cause frustration; many subscriptions run until the paid period ends.
Also, neglecting to cancel via the app store when the purchase was made there is a common oversight.
Comparative recap
How Daily Mail compares
The table below compares core features and common consumer considerations for the Daily Mail versus a typical New Zealand news subscription.
Quick comparison table
| Feature | Daily Mail | Typical NZ news subscription |
|---|---|---|
| Content focus | UK and international tabloid-style news and opinion | Local NZ news, regional coverage and national affairs |
| Subscription management | Managed via Daily Mail account; may require contact with UK customer service | Typically managed locally with NZ customer service and NZ payment options |
| Price and billing | Varies | Varies |
| Consumer protection | UK-based terms; NZ protections may be limited for overseas suppliers | Covered by NZ Consumer Guarantees and local dispute channels |
After cancelling
What to track
Keep your cancellation confirmation, final invoice and any reference number provided by customer service.
Check future bank statements to ensure no further charges appear after the cancellation effective date.
Helpful links and next steps
- Daily Mail contact page - for account and subscription inquiries.
- Consumer Protection (New Zealand) - guidance on rights and dispute options.
- New Zealand Government - general public services and government advice.
Address
Postal address for cancellations
Daily Mail, Associated Newspapers Ltd, Northcliffe House, Derry Street 2, W8 5TT, London, United Kingdom.
Mailing tips
Send cancellation by recorded delivery if posting internationally and retain the receipt as proof of posting.
Include your full name, subscription ID, email address and a clear statement that you wish to cancel to avoid delays.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.