Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Marlborough Express service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Marlborough Express: Easy Method
What is Marlborough Express
Overview
The Marlborough Express is a regional news publisher serving the Marlborough region of New Zealand, providing local news via print and digital channels.
It has historically offered print editions alongside digital access and is now primarily focused on digital delivery for many readers.
Recent context
The title has undergone changes to its print schedule in recent years, with reporting that the regular daily print edition ceased and operations moved mainly online.
This guide focuses on cancelling subscriptions and understanding options for digital and app purchases.
How to cancel Marlborough Express
Cancel if you subscribed on iOS (App Store)
- Subscriptions purchased via The Marlborough Express app on iOS must be cancelled through Apple.
- Open the App Store or your iOS device settings and use Apple’s subscription management tools.
- See Apple billing support: Apple billing support.
Cancel if you subscribed on Android or web
- Android (Google Play) subscriptions must be cancelled through Google Play’s subscription management.
- Subscriptions bought via the Marlborough Express website are typically cancelled via the website’s "My subscriptions" or account area.
- If you cannot find a web cancellation option, contact the publisher directly using the postal address or website contact form.
What happens when you cancel
Access after cancellation
When you cancel a subscription you generally retain access until the end of the current paid period.
Access termination timing depends on the store (App Store, Google Play) or the publisher’s web system.
Renewal and data
Cancelling prevents future automatic renewals; it does not usually delete your account or reading history.
If you want your account or personal data removed, request that specifically from the publisher and confirm any data retention terms.
Will I get a refund?
General refund policy
No Marlborough Express - specific, public "14-day cooling off" or blanket refund policy was found in available help documents.
Refunds for purchases made through app stores are generally handled by those stores and subject to their terms and discretion.
Exceptions and how to request
- App Store and iTunes refunds: you can request a refund via reportaproblem.apple.com, with outcomes at Apple’s discretion.
- Google Play refunds follow Google Play’s processes; use the Google Play Help centre in your account to request a refund.
- If you believe your consumer rights have been breached, cite New Zealand consumer protections when seeking remedy (see next section).
Marlborough Express plans and pricing
Available plan snapshot
Publicly available pricing detail is limited. One listed bundle from a reseller is shown below.
Digital-only pricing for Marlborough Express was not found in the sources used.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Print (Mon/Wed/Fri) + Digital bundle (via Mags4Gifts) | NZ$91 (sale price; regular NZ$113) | Varies | Print delivery three times weekly + complimentary digital access to Stuff digital publications |
Your consumer rights in New Zealand
Key protections
- Digital subscriptions and purchases are covered by New Zealand consumer law, including the Consumer Guarantees Act and Fair Trading Act.
- These laws protect consumers against misleading conduct and guarantee acceptable quality for goods and services.
How this affects refunds and disputes
Store refund processes (Apple, Google) do not remove your statutory rights in New Zealand.
If you believe your rights have been breached, mention the Consumer Guarantees Act when raising the issue with the seller or platform.
Customer experiences
Positive feedback
Some users report that Marlborough Express keeps them well-informed, praising comprehensive local coverage and reliable reporting.
Positive reviews note the value of local news content and timely articles.
Negative feedback and context
Publicly available reviews specifically about Marlborough Express are limited and sometimes unverified on third-party platforms.
There is reporting that the regular daily print edition ended, which has concerned some long-standing print readers.
Documentation checklist
What to have before you cancel
- Account email or username used to subscribe.
- Receipt or proof of purchase (App Store/Google Play/email confirmation).
- Subscription start date and renewal date, if known.
What to prepare if requesting a refund or data removal
- Order number or transaction ID from the app store or website.
- Clear statement of what remedy you want (refund, pro-rata credit, account deletion).
- Copies of any communications with the publisher or app store support.
Common mistakes
Failing to cancel in the correct place
A frequent error is attempting to cancel an App Store or Google Play subscription through the publisher’s website instead of through the store that charged you.
Always check where you originally subscribed (app vs web) before cancelling.
Not keeping receipts or proof
Another common mistake is not saving purchase receipts or transaction IDs, which can slow refunds or disputes.
Keep confirmation emails or screenshots until your cancellation and any refund issues are fully resolved.
Comparative recap
Quick comparison of cancellation routes
| Subscription source | How to cancel | Refund route |
|---|---|---|
| iOS App (App Store) | Cancel via App Store or iOS settings | Request refund via reportaproblem.apple.com; subject to Apple decision |
| Android (Google Play) | Cancel via Google Play subscription management | Request refund via Google Play Help in your account; subject to Google policy |
| Website (web) | Cancel via "My subscriptions" or account area on the publisher website; contact publisher if unavailable | Refunds depend on publisher terms and applicable law; contact publisher for requests |
After cancelling
Follow-up steps
- Confirm cancellation by checking your App Store/Google Play subscription page or the website account area.
- Save any confirmation emails or screenshots showing the cancellation and end date of access.
Helpful links and contacts
- Apple billing support: https://support.apple.com/en-nz/billing
- Apple refund/report a problem: https://support.apple.com/en-nz/118223
- General Google Play help: use your Google Play account subscription area (search Google Play Help).
- For reporting issues under NZ consumer law, see guidance from Consumer Protection NZ or Citizens Advice Bureau NZ.
Address
Postal contact
P O Box 242, Blenheim 7240, New Zealand
Use this address for written correspondence including cancellation requests if you cannot cancel online.
When to use the postal address
Send postal notices if website/app cancellation is unavailable or if you require a formal written record sent to the publisher.
Include your account details and a clear statement of the requested action in any mailed correspondence.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.