Cancellation service #1 in Australia
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the National Geographic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel National Geographic: Easy Method
What is National Geographic
Overview
National Geographic is a global media brand known for journalism, photography and educational content covering nature, science, culture and exploration.
It offers print magazines, digital access and bundled subscriptions sold directly and through third parties such as app stores or reseller platforms.
Subscription context
Subscriptions may be purchased via National Geographic's website (web), third-party app stores (e.g., Apple App Store, Google Play) or magazine retailers.
Cancellation and refund rules depend on how you bought the subscription and the agreement that applies to that channel.
How to cancel National Geographic
Cancel if you subscribed via the National Geographic website (web)
- Log in to your National Geographic account and follow the cancellation instructions in the Subscriber Agreement.
- If unsure, contact National Geographic customer service using the official support links in the Subscriber Agreement for assistance.
Cancel if you subscribed via Apple App Store (iOS)
- Open your Apple ID / App Store account settings on your iPhone, iPad or via iTunes on a computer.
- Disable auto-renewal for the National Geographic subscription - there is no in-app cancellation button within the National Geographic app.
- Note: App Store purchases are handled by Apple; see National Geographic guidance for iOS purchases here.
Cancel if you subscribed via other third parties (Google Play, Amazon, resellers)
- Cancel the subscription following the third party’s cancellation procedure (Google Play, Amazon, etc.).
- National Geographic’s Subscriber Agreement does not override the third party’s cancellation process - use the channel where you originally purchased.
- Contact the third party’s support if you cannot find the cancellation option.
What happens when you cancel
Access after cancelling
Outcome depends on purchase channel and billing cycle.
For monthly web subscriptions you typically keep access until the end of the current billing period.
Renewal and data
Auto-renewal stops after cancellation, so your subscription will not renew at the next billing date.
National Geographic retains account details per its privacy policy; contact customer service to ask about data or account deletion.
Will I get a refund?
General refund policy
Refunds depend on the subscription terms that applied when you bought the plan; the Subscriber Agreement governs web purchases.
There is no universal 14-day cooling-off entitlement stated in the Subscriber Agreement; refunds are limited to specified cases.
Exceptions and App Store rules
- For Apple App Store (iOS) purchases: sales are final and National Geographic states no refunds for that channel; access typically continues until the period ends. More on iOS purchases.
- For web annual subscriptions: pro‑rata refunds may apply for unused portions of digital access or unfulfilled print deliveries according to the Subscriber Agreement.
- For third-party purchases: refunds follow the third party’s refund policy (Google Play, Amazon, etc.).
National Geographic plans and pricing
Key plans
The following prices reflect listings current as of early 2026 and are shown in New Zealand dollars where applicable.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| National Geographic Interactive Digital Subscription (Zinio) | NZ$8.73 per issue | Per issue (digital) | Digital only, access via web or Zinio app |
| National Geographic Interactive Digital Subscription (Zinio) - Annual | NZ$51.75 for 12 issues | Annual (12 digital issues) | Digital only, delivered via web or Zinio app |
| National Geographic Magazine - Print only (Magshop) | NZ$110 for 12 issues | Annual (print) | Physical print magazine only |
| National Geographic Magazine - Print + Digital (Magshop) | NZ$120 for 12 issues | Annual (print + digital) | Combined print and digital access |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law provides statutory rights such as remedies for major failures and protections that cannot be excluded by contract.
These rights may entitle you to a refund, repair or replacement if the service is defective, not delivered, or significantly misrepresented.
How this interacts with National Geographic terms
- National Geographic’s Subscriber Agreement may not explicitly mention NZ statutory rights, but contractual 'all sales final' clauses cannot override consumer law.
- If service is not provided as agreed (for example, undelivered print issues or access failures), you may be entitled to remedies under NZ law.
- For complex cases consider contacting NZ consumer protection authorities or seeking independent advice if National Geographic or a reseller refuses a remedy you believe is owed under NZ law.
Customer experiences
Positive feedback
- Many reviewers praise the high-quality journalism and photography.
- Some customers report prompt and helpful customer service resolving subscription and access problems.
Negative feedback
- Common complaints include difficulty canceling subscriptions, especially when linked to third-party accounts.
- Users report unexpected automatic renewals and problems with print delivery or late issues.
Documentation checklist
Essential items to have before you cancel
- Order confirmation or receipt showing plan, purchase date and purchase channel.
- Account email address and password used to register the subscription.
- Billing statements showing the charge you want refunded (if seeking a refund).
Additional supporting documents
- Screenshots of subscription pages or renewal notices.
- Any correspondence with customer support or third-party platform support.
Common mistakes
Assuming cancellation can be done in-app
Example: iOS users sometimes expect an in‑app cancel button. There is no in‑app cancellation for Apple App Store purchases - auto‑renewal must be disabled via your Apple account.
Failure to disable auto‑renewal in the correct app store can lead to unexpected charges.
Mismatching the purchase channel and support route
Example: contacting National Geographic for a Google Play subscription refund when Google handles the sale delays resolution.
Always confirm the original purchase channel and follow that channel’s cancellation/refund procedure to avoid delays.
Comparative recap
Quick comparison
The table below summarises cancellation and refund expectations by purchase channel to help you act quickly and correctly.
Comparison table
| Purchase channel | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| National Geographic website (web) | Cancel via account settings or Subscriber Agreement instructions. | Pro‑rata refunds may apply for annual cancellations; depends on terms. | Monthly: access until end of billing period. Annual: digital access may end immediately; print may stop. |
| Apple App Store (iOS) | Disable auto‑renewal in your Apple ID / App Store subscription settings. | Sales are final per National Geographic guidance; refunds are not provided by NG (Apple refund requests handled by Apple). | Access usually continues until the end of the paid period. |
| Other third parties (Google Play, Amazon, resellers) | Cancel through the third party’s own subscription or account management tools. | Refunds follow the third party’s refund policy; NG’s agreement does not override them. | Depends on third party policy; often access continues until period end unless stated otherwise. |
After cancelling
Follow-up actions
- Save confirmation of cancellation and any reference numbers for your records.
- Monitor your bank or card statement to ensure renewals have stopped.
Helpful links and support
- National Geographic iOS subscription information: https://www.nationalgeographic.com/pages/article/subscription-information-ios
- National Geographic Subscriber Agreement (New Zealand region): https://www.nationalgeographic.com/subscribe/topic/natgeo-subscriber-agreement-new-zealand
- National Geographic Subscriber Agreement (US reference for refund details): https://www.nationalgeographic.com/subscribe/topic/natgeo-subscriber-agreement-us
Address
Customer service postal address
National Geographic Magazine Customer Service
PO Box 37551, Boone, IA 50037‑0551, United States
Notes about local contacts
No specific New Zealand postal address is provided; NZ subscribers are directed to use international customer service channels online or via email as noted above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
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