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Cancellation service #1 in New Zealand
The New Statesman is a UK-based political and cultural magazine offering news, analysis and opinion across politics, culture and current affairs.
It publishes both print and digital editions and operates a digital subscription service accessible via its apps and website.
Digital subscriptions may be sold through the New Statesman app (iOS) or directly on the New Statesman website.
In-app subscriptions are managed by Apple; website sales are handled by New Statesman’s subscription system and billed in USD for international buyers.
After cancelling an auto-renewing subscription you generally retain access until the end of the paid period.
The subscription stops auto-renewal but does not usually produce an immediate loss of access.
Auto-renewal is disabled on cancellation; you will not be charged again after the current period ends.
Receipts remain available via Apple (for in-app purchases) or via New Statesman account emails; request account data deletion from support if desired.
Refunds depend on how you purchased the subscription and the reason for the refund.
In-app purchases are governed by Apple’s refund policies; New Statesman can handle refunds for direct website purchases in some cases.
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Monthly Digital (via iOS app) | NZ$18.49 | Monthly | Access via NSA app; auto‑renewable digital subscription |
| Annual Digital (via iOS app) | NZ$219.99 | Annual | Access via NSA app; auto‑renewable digital subscription |
These NZD prices are taken from the New Statesman iOS app listing in the New Zealand App Store.
The official New Statesman website charges international subscribers in USD; NZD rates are not publicly listed there.
Under New Zealand consumer protection laws you are entitled to services supplied with reasonable care and skill and to not be misled by trading practices.
If a service has a major failure you may be entitled to a remedy such as a refund or cancellation.
Many users find cancelling straightforward when the subscription is managed through Apple’s subscription settings.
Subscribers often note clear access until the paid period ends after cancellation.
Some customers report delays contacting New Statesman customer support for website purchases or refunds.
Confusion can occur when purchases are made via different platforms (App Store vs website), affecting who handles refunds.
Subscribers often try to cancel on the New Statesman website when the subscription was purchased via Apple; this delays cancellation or refunds.
Not saving the Apple receipt or order confirmation makes it harder to prove the transaction and slows support responses.
| Method | Ease | Refund likelihood | Notes |
|---|---|---|---|
| iOS (App Store) | Easy - manage in Subscriptions | Handled by Apple; follow Apple refund process | Use App Store profile → Subscriptions to cancel; contact Apple for refunds |
| Website (New Statesman account) | Medium - cancel from account settings or contact support | Possible for billing errors or service issues | Provide order details when contacting support; billed in USD for international buyers |
| Customer care (email/contact form) | Variable - depends on response times | May be possible for exceptions; decision by New Statesman | Include receipts, account email and a clear cancellation/refund request |
Confirm you retain access until the end of the paid period and check your next bank or card statement to ensure no further charges occur.
If you see an unexpected charge, contact Apple or your card issuer promptly.
New Statesman Limited, Studio 5 Salters House, 156 High Street, Hull, United Kingdom, HU1 1NQ.
This UK postal address is for formal correspondence; international subscribers are generally advised to contact customer care or cancel via their point of purchase.
If you need to send documents by post, include your subscription details and a clear covering letter to speed handling.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.