Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the News Corp Australia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel News Corp Australia: Easy Method
What is News Corp Australia
Overview
News Corp Australia is a major publisher of newspapers and digital news products operating primarily in Australia, with digital subscriptions available to New Zealand customers.
Offerings
The company sells digital subscriptions (smartphone-only and premium online) and manages billing through its site and third-party app stores.
How to cancel News Corp Australia
If you subscribed on the News Corp website
- News Corp website account cancellation is generally not available online; you must contact customer service by phone or in writing.
- Find the customer service phone number on your billing email or the subscription confirmation; expect retention offers when you call. User reports note phone-based cancellation is common.
If you subscribed via Apple App Store or Google Play
- Cancel through Apple or Google directly - not via News Corp. Use your Apple ID subscriptions or Google Play subscriptions page.
- Refunds for app-store purchases follow Apple/Google policies; contact them for refunds or disputes.
Alternative written cancellations
- If phone contact fails, send a written cancellation request to the postal address: 61 - 81 Kippax Street, Surry Hills NSW 2010, Australia.
- Include account email, subscription ID, and a clear cancellation request; request a cancellation confirmation in writing.
What happens when you cancel
Access after cancellation
Typically access continues until the end of your paid billing period unless otherwise stated in your confirmation.
For prepaid annual subscriptions, unused time may be eligible for a prorated refund in some cases.
Renewal and billing
Cancellations should be made well before the next billing date; some terms require cancellation >72 hours before renewal to avoid being charged for the next period.
If cancellation isn’t processed, continuous billing has been reported by users; retain proof of your cancellation attempt.
Account data and records
Your account and billing records are retained according to News Corp’s terms; request confirmation about data retention when you cancel.
Will I get a refund?
General refund policy
There is no universal 14‑day automatic money‑back guarantee for News Corp Australia subscriptions; refunds are often discretionary.
Reported practice indicates refunds are frequently refused, especially for early cancellations or promotional offers. User reports.
Exceptions and app-store purchases
- App-store purchases require refunds via Apple or Google and follow their separate refund rules.
- Some prepaid annual subscriptions may be eligible for prorated refunds; check your subscription terms or ask customer service.
What to do if a refund is refused
- Keep all evidence: receipts, screenshots, cancellation confirmations, and call notes.
- If needed, dispute the charge with your card issuer and seek guidance from consumer help services listed below.
News Corp Australia plans and pricing
Pricing overview
Below are NZ-dollar examples reported for News Corp Australia digital plans. Official NZ‑specific pricing may not be listed on the News Corp site.
Plans (reported NZ$)
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Smartphone‑Only Subscription | NZ$29.95 | Monthly | Access via smartphone only |
| Monthly Premium Online Subscription | NZ$49.95 | Monthly | Full premium online access |
| Smartphone‑Only Annual Subscription | NZ$299.00 | Yearly | Access via smartphone only |
| Yearly Premium Online Subscription | NZ$499.00 | Yearly | Full premium online access |
Your consumer rights in New Zealand
General protections
New Zealand consumer law (including the Consumer Guarantees Act and Fair Trading Act) protects against misleading practices and poor‑quality services.
There is generally no automatic 14‑day cooling‑off for digital subscriptions bought online in NZ; remedies depend on whether the service is faulty or misrepresented.
What you can do
- If the subscription is not provided as described, you can seek remedies under NZ consumer law.
- For disputes, contact local consumer advice services, your payment provider, or the Commerce Commission for guidance.
Practical advice for NZ subscribers
Document everything and raise the issue promptly with the provider and your bank if charges continue after cancellation.
For app purchases, request refunds through Apple/Google first, then escalate to NZ consumer authorities if needed.
Customer experiences
Negative reports
- Multiple users report cancellation is difficult, requires phone calls, and sometimes is unsuccessful. ProductReview.
- Reports of refunds refused and premature second‑month charges during promotional periods are common.
Positive reports
- Some users report polite and helpful customer service representatives during cancellation, though these appear less common. Anecdote.
- Occasionally cancellations are processed cleanly when done through the correct channel (app store or phone).
Documentation checklist
Essential account records
- Account email and username
- Subscription ID or order number from confirmation email
- Dates of subscription start and any renewal dates
Evidence for disputes
- Receipts or bank statements showing charges
- Screenshots of subscription pages, promotional terms and cancellation attempts
- Call notes, agent names, and any cancellation reference numbers
Common mistakes
Attempting to cancel in the wrong place
Many users try to cancel via their News Corp online account, but website account cancellation is often not available.
If you subscribed through the App Store or Google Play, attempting to cancel via News Corp will not stop billing.
Assuming automatic refunds or cooling‑off
Assuming a universal 14‑day money‑back guarantee leads to disappointment; refunds are discretionary and often denied.
Also, failing to cancel well before the renewal date can result in an extra billing cycle.
Comparative recap
Cancellation methods comparison
| Method | How to cancel | Refund likelihood | Ease / Notes |
|---|---|---|---|
| Web (News Corp site) | Call customer service or write to postal address | Low; discretionary and often refused | Reported as difficult; retention calls common. Reports |
| App Store (iOS) | Cancel via Apple ID subscriptions | Follow Apple refund policy | Managed by Apple; usually easier to stop billing via device settings |
| Google Play (Android) | Cancel via Google Play subscriptions | Follow Google refund policy | Managed by Google; use Play Store subscription settings |
After cancelling
Follow-up steps
- Obtain written confirmation of cancellation and keep it with your records.
- Monitor your bank/card for further charges for at least one billing cycle.
Where to get help
If you cannot resolve the issue, contact your card issuer to dispute charges and seek guidance from NZ consumer advice bodies.
Helpful links: ProductReview reports, Newsagency Blog, and publisher terms such as an example AFR subscription terms.
Address
Primary postal address
News Corp Australia (for cancellations by mail):
61 - 81 Kippax Street, Surry Hills NSW 2010, Australia
Notes on contacting from New Zealand
There is no separate New Zealand postal office listed for cancellations; international callers should expect Australian contact channels.
If you use mail, send a signed request with account details and request a written confirmation of cancellation.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.