Cancel News Limited: Easy Method

What is News Limited

News Limited (News Corp and its New Zealand operations) is a collection of newspaper, digital and subscription services operating in New Zealand and internationally. It publishes digital products, premium subscriptions and affiliated content brands.

The guidance below focuses on common News Limited - branded subscription products in New Zealand (examples include Newsroom Pro, Delve+ and Herald Premium) and on how to cancel and what to expect.

Overview

News Limited covers a number of services and platforms that each may have separate accounts, billing and cancellation processes. Policies can vary between brands and third‑party platforms.

Brands and services covered

Included in this guide are Newsroom Pro (Newsroom NZ Limited), Delve+ podcast subscriptions and Herald Premium digital subscriptions where relevant price details are available.

How to cancel News Limited

Online cancellation (recommended)

• Sign in to the service's account portal or app where you subscribed.
• Go to "My Account", "Subscriptions" or a similar dashboard entry.
• For Newsroom Pro: click "Cancel my subscription" in the My Account dashboard. Newsroom terms.
• For Delve+ (podcast): cancel in the subscription area; access continues until the end of the billing period. Delve+ terms.

Other cancellation methods

• If you subscribed in an app store (Apple/Google), cancel via your app store subscriptions page.
• When online cancellation is unavailable, contact the service's support team and keep written evidence of the request.
• For formal written notices, you may send a letter to the global corporate address below (see Address section).

What happens when you cancel

Access and billing

After you cancel Newsroom Pro or Delve+, access typically continues until the end of the paid term or billing period. There is no immediate loss of access for the time you have paid.

Your card will not be charged again after cancellation, provided the cancellation was completed before the next renewal date or before the end of any free trial window where applicable.

Data and account

Accounts and usage records may remain on the provider's systems. If you want copies of receipts or exported data, request them before or after cancellation from support.

Deleting an account may be a separate step from cancelling a paid subscription; check the provider's account settings or privacy policy for data removal procedures.

Will I get a refund?

Standard refund policy

• Newsroom Pro: cancelled subscriptions are not refunded. Newsroom terms.
• Delve+: payments are generally non‑refundable; no partial refunds or credits are offered except as required by law. Delve+ terms.
• If you used a free trial and do not cancel before the trial deadline, your card will be charged at the end of the trial.

Exceptions and New Zealand law

• Under the Consumer Guarantees Act (CGA), you may be entitled to a remedy - repair, replacement or refund - if a service is faulty, of unacceptable quality, or not performed with reasonable care and skill. CGA guidance.
• Blanket "no refunds" statements cannot override CGA rights; refunds must be provided where the law requires them.

News Limited plans and pricing

Current sample plans

Notes on pricing

The standard weekly price rose to NZ$6.50 per week (billed every four weeks) as of June 2025; the annual price remains NZ$199. In‑app or promotional pricing may differ.

Other News Limited - branded services and regional plans may vary in price and billing cadence.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

• The CGA gives rights to repair, replacement or refund when services are faulty or not provided with reasonable care.
• You can cancel and seek a refund if the failure is substantial; suppliers must respond promptly to requests under the CGA. More on CGA.

Fair Trading Act and misleading claims

• The Fair Trading Act prohibits misleading statements such as blanket "no refunds" that override consumer rights.
• If a provider refuses lawful remedies, you can complain to Consumer Protection or seek dispute resolution through the Commerce Commission or the Disputes Tribunal.

Customer experiences

Positive feedback

Some readers praise Newsroom and related outlets for in‑depth, well‑researched investigative journalism and impartial reporting on complex issues.

Examples include positive community comments noting strong investigative pieces. Reddit example.

Criticism

Other users report occasional disappointing or sub‑par pieces even for paid subscribers, highlighting variable content quality across articles.

Independent evaluations note a slight to moderate right‑centre bias but generally high credibility. Media Bias/Fact Check.

Documentation checklist

What to collect before you cancel

• Account username or email used to subscribe.
• Receipt, invoice or payment confirmation for the subscription.
• Screenshot or timestamp showing subscription status and renewal date.

What to keep after cancellation

• Confirmation email or screenshot showing successful cancellation.
• Copies of any support correspondence and reference numbers.
• Terms and conditions pages relevant to your subscription (links or saved PDFs).

Common mistakes

Missing steps when cancelling

Users often assume clicking an app icon cancels a subscription; you must cancel through the provider account or the app‑store subscription settings.

Also watch the free trial end date; failing to cancel before the trial deadline typically results in an automatic charge.

Assuming refunds are automatic

Many subscribers assume cancellation triggers a refund; for Newsroom Pro and Delve+ refunds are not normally offered unless required by law.

If you think a refund is warranted under the CGA, state the legal basis clearly when you contact support and provide supporting evidence.

Comparative recap

Quick comparison table

Key takeaways

• Cancel via the specific service account or app‑store where you subscribed.
• Expect access to continue until the end of the paid period; refunds are rare unless required by law.
• Keep records of cancellation and correspondence to support any dispute.

After cancelling

Follow-up steps

Save your cancellation confirmation and final receipt for your records. Monitor your bank/card statement to confirm renewals have stopped.

If you do not receive confirmation, contact support and escalate with written evidence if required.

Useful links

• Newsroom Pro FAQ (trial and cancellations)
• Newsroom terms and conditions
• Delve+ (SupportingCast) terms
• CGA guidance (Consumer Protection)

Address

Mailing address for formal notices

When a formal written cancellation or legal notice is required, use the corporate headquarters address:

News Corporation Attn: Legal Department / Customer Support 1211 Avenue of the Americas New York, NY 10036 USA

Notes on local addresses

No New Zealand - specific postal cancellation address for News Limited (News Corp) was located in reviewed local sources; use the global address above for formal notices.

For routine cancellations and support, use the in‑service account portals or local support channels listed in each provider's terms.