Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Nyt service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Nyt: Easy Method
What is Nyt
Overview
The New York Times (Nyt) is a global news organisation offering digital subscriptions for news, features, puzzles, cooking, and other products.
Subscriptions can be purchased directly on nytimes.com or through mobile app stores (Apple App Store, Google Play).
Content and services
Plans vary by content access (news-only, games, All Access bundles) and by platform-based pricing in New Zealand.
Access methods and billing differ when you subscribe via Apple, Google, or the NYT website - this affects how you cancel.
How to cancel Nyt
Cancel via App Store (iOS)
- Open iPhone Settings → tap your name → Subscriptions → select The New York Times → Cancel Subscription.
- Turn off auto-renew at least 24 hours before the next billing period. Cancellation takes effect at the end of the current billing cycle.
- App Store details: NYT on the App Store.
Cancel via Google Play (Android) and Web
- Google Play: Open Google Play Store → profile icon → Payments & Subscriptions → Subscriptions → select The New York Times → Cancel Subscription. Cancellation takes effect at the end of the billing cycle.
- Web: Log in at nytimes.com → Profile icon → Account Settings → under Subscription click "Cancel Your Subscription" and follow prompts.
- You can also cancel by calling +1-917-672-8608 or emailing customercare@nytimes.com.
What happens when you cancel
Access after cancellation
After you cancel, you generally retain access to NYT content until the end of your paid billing period.
Cancellation usually disables auto-renewal rather than cutting access immediately.
Billing and account data
- If you subscribed via Apple or Google, billing and refunds are managed by that platform and may not appear in your NYT account settings.
- Your NYT account, saved preferences, and account email typically remain unless you request account deletion from support.
Will I get a refund?
NYT refund policy
The New York Times generally does not issue refunds for unused time after cancellation.
Access remains until the billing period ends, and refunds are uncommon except in specific cases.
Exceptions and dispute options
- Refunds may be issued for proven fraud or billing errors; these require a dispute via customer service.
- EU/UK residents have a 14-day withdrawal right for digital-only subscriptions and for print+digital bundles (from receipt of first print issue), subject to conditions in the Terms of Sale.
- For more details see NYT help: How to cancel - NYT help and Terms of Sale (withdrawal rights).
Nyt plans and pricing
Prices listed (New Zealand)
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| News (Monthly) | 12.49 | Monthly | Access to news content |
| News (Monthly) | 16.49 | Monthly | Access to news content |
| News (Monthly) | 19.99 | Monthly | Access to news content |
| All Access (Monthly) | 19.99 | Monthly | News, games, cooking, Wirecutter, The Athletic |
| All Access (Monthly) | 20.49 | Monthly | News, games, cooking, Wirecutter, The Athletic |
| Games (Monthly) | 3.49 | Monthly | Access to puzzles and games |
| Basic (Monthly) | 16.49 | Monthly | Basic digital access |
| Basic (Monthly) | 21.99 | Monthly | Basic digital access |
Notes on pricing
Prices reflect App Store listings in New Zealand at the most recent update and may vary by promotion or tier.
No NZD annual pricing was found in the provided data; multiple price points can indicate promotional or tier differences.
Your consumer rights in New Zealand
Relevant laws
New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act, which cover fair dealing, misrepresentation, and product/service standards.
These laws can apply to digital goods and services where applicable, but outcomes depend on the facts of each case.
How it applies to NYT subscriptions
- NYT does not publicly advertise a specific 14-day NZ cooling-off period for digital subscriptions.
- NZ consumers may be able to raise disputes for misleading conduct, unfair terms, or billing errors under local law.
- Enforcement and remedies are context-specific and may require contact with consumer protection agencies or legal advice.
Customer experiences
Positive feedback
- Some NZ users praise NYT’s breadth of international coverage and relevance, noting strong global and NZ-related reporting.
- App Store reviewers sometimes highlight content variety and quality as reasons to keep subscribing.
Common complaints
- Trustpilot reviews cite confusing subscription flows, difficulties cancelling, unexpected price increases, and poor customer service (low TrustScore reported).
- Reddit posts and forum complaints mention unexpected rate hikes, cancellation issues, billing disputes, and problems when subscriptions bought via Google Play don't link to NYT website accounts.
Documentation checklist
What to have ready
- Account email and username used to subscribe.
- Order number, receipt, or payment transaction ID from Apple/Google/credit card statement.
- Device type (iOS/Android) and where you purchased (App Store, Google Play, or nytimes.com).
When contacting support
- Include screenshots of subscription pages, billing charges, and any cancellation attempts or error messages.
- Have the NYT help links, phone (+1-917-672-8608), and support email (customercare@nytimes.com) available.
Common mistakes
Platform confusion
Many users assume cancelling on the NYT website also cancels App Store or Google Play subscriptions - this is not true.
If you subscribed via Apple or Google, you must cancel through that store to stop renewals.
Timing and renewals
Missing the 24-hour cut-off (for Apple) or the next billing date can result in an unwanted renewal.
Always check the exact renewal date and cancel at least one full day before that time to avoid charges.
Comparative recap
Quick compare
| Method | Where to cancel | Refund likelihood | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Apple Settings → Subscriptions | Low (Apple handles refunds) | Until end of billing cycle |
| Google Play (Android) | Google Play Store → Subscriptions | Low (Google handles refunds) | Until end of billing cycle |
| NYT Website | nytimes.com → Account Settings | Low (NYT rarely refunds) | Until end of billing cycle |
| Phone / Email | Call +1-917-672-8608 or email customercare@nytimes.com | Possible for billing errors or fraud | Usually until end of billing cycle |
Key takeaways
- Cancel using the same platform you used to subscribe.
- Refunds are uncommon; dispute clearly if you believe a billing error or fraud occurred.
After cancelling
Check access and billing
Confirm that auto-renew is turned off in the platform where you purchased the subscription.
Review your billing statement for the renewal date to ensure no further charges appear.
If problems continue
- Contact NYT support: customercare@nytimes.com or call +1-917-672-8608.
- For platform-specific disputes, contact Apple or Google Play support directly.
- Reference NYT help articles: How to cancel - NYT help.
Address
Postal address (United States)
The New York Times Company
Attn: Subscriptions/Cancellations, 620 Eighth Avenue, New York, NY 10018, United States of America
Other options
Some regional terms provide an alternative UK address for certain subscribers; check the NYT Terms of Sale for region-specific instructions.
If you need proof of posting, use registered or tracked mail and keep receipts for your records.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.