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Cancellation service #1 in New Zealand
Readly is a digital subscription service that gives unlimited access to thousands of magazines and newspapers on devices and web browsers.
It is marketed in New Zealand with local pricing and features such as family sharing and offline reading.
Readly offers a large catalogue of titles, cross-device syncing and search tools to find articles across magazines.
Subscriptions are available via Readly’s website, Apple App Store (iOS) and Google Play, with billing managed by the platform used.
If you cancel via the Readly website you retain access until the end of the paid subscription period.
For App Store and Google Play cancellations you generally keep access until the current billing period ends, subject to the platform’s rules.
Automatic renewals stop after cancellation; you will not be charged again after the current period finishes.
Readly retains account data per its privacy policy. You can sign in again and restart a subscription if desired.
Readly’s publicly stated policy is that there is no refund for unused time after you cancel; you keep access until period end but are not refunded.
There is no explicit statutory 14‑day cooling‑off refund offered in Readly’s NZ/AU online terms and support notes.
Prices vary by promotion. Readly NZ pages show introductory offers and standard monthly rates.
Promotional introductory month pricing may apply; standard monthly rates are shown below.
Use this as a guide. Confirm the final price and promotion on Readly NZ before subscribing.
Annual plans were not listed in the provided NZ data.
New Zealand consumer law provides remedies when services are not delivered or are defective, such as repair, replacement or refund.
The Fair Trading Act and Consumer Guarantees Act can apply to digital services in some circumstances.
Many users praise Readly for its wide selection, value for money and convenient offline reading features.
Testimonials highlight easy‑to‑use apps and family sharing as popular benefits.
Some reviewers report difficulty cancelling, unexpected charges after trial periods, or app performance problems.
Other complaints include outdated newspaper editions and slow functionality on certain devices.
Example: Trying to cancel an Apple‑billed subscription from Readly’s website. If you subscribed via the App Store, you must cancel in iOS Settings.
Check which platform charged you (receipt or bank statement) before attempting cancellation.
Example: Not waiting for or saving the cancellation confirmation email. Without confirmation, users may be surprised by a renewal charge.
Always keep the confirmation message or screenshot and check that automatic renewal is turned off in your account or app store.
Choose the cancellation route that matches how you were billed: website, Apple or Google Play.
Refunds are not standard for unused time; raise disputes only when the service is faulty or billing is incorrect.
Look for a cancellation confirmation email if you cancelled via the website; save it for your records.
Access normally continues until the current paid period ends. Check your account or app store subscription to confirm the end date.
Readly AB, Box 3341, 103 67 Stockholm, Sweden
Use this address for written correspondence if required; Readly does not list a dedicated NZ postal cancellation address.
For billing disputes, include account details, copies of receipts and a clear statement of the remedy you seek.
Consider using registered post or email support channels for faster recordkeeping and response tracking.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.