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Cancellation service #1 in Canada
Readly is a digital magazine subscription service that provides unlimited access to a wide selection of magazines and periodicals through apps and a web portal. Subscribers can read titles online or download them for offline use depending on the app and device.
When you cancel, your subscription will typically remain active until the end of the already‑paid period; you should retain access to Readly content for the remainder of that billing cycle. Cancellation prevents future automatic renewals. Readly retains account data and reading history in accordance with its privacy policy; if you want data removed, request account deletion via Readly support after cancelling.
Readly’s stated policy is that there is no refund for the unused portion of a subscription after cancellation made via Readly’s website; you keep access until the end of the paid period but will not receive a pro‑rata refund. Readly’s terms also state there is no right of withdrawal for immediately delivered digital services, which the company relies on to decline refunds in many cases. If you purchased through Apple, Google Play or Amazon, refund requests must be made through the respective store’s “Report a Problem” or refund workflow (Apple/Google/Amazon decide such refunds under their policies). If you believe a charge was unauthorized or unlawful under Canadian consumer law, you may be able to dispute the charge with your payment provider or seek remedies through consumer protection channels.
| Plan | Price | Period | Features |
|---|---|---|---|
| Website-listed monthly (USD) | US$12.99/month | Monthly | Unlimited magazines, 1‑month free trial |
| Alternate Readly Canada page | $9.99/month | Monthly | Possibly promotional or localized offer |
| App Store In‑App Purchase "Readly Monthly Subscription" | C$15.49/month | Monthly | All‑you‑can‑read access via iOS in‑app purchase |
| App Store In‑App Purchase "Readly Subscription" | C$14.99/month | Monthly | Alternate in‑app purchase tier |
| App Store In‑App Purchase "Full access" | C$9.99 | - | Possibly limited or alternate purchase option |
Note: Readly’s website often lists prices in USD while app stores show local (CAD) prices. Offers and tiers may vary by channel (website vs. App Store vs. partner), so check the exact price on the page or store where you subscribed.
Canadian federal and provincial consumer protection laws require clear disclosure of auto‑renewal and cancellation terms and provide rights that can include cooling‑off periods or the ability to challenge unauthorized or misleading charges. Readly’s “no withdrawal” clause for immediate digital delivery may be limited by provincial rules; in some provinces consumers can still have cancellation or refund rights within a statutory cooling‑off period. If Readly does not provide a clear cancellation route or if you experience an unlawful automatic renewal, you may escalate the matter to your provincial consumer protection agency or open a dispute/chargeback with your credit card or payment provider.
User reports are mixed. Many customers praise Readly’s broad magazine selection and the perceived value compared with buying individual issues, and find the all‑in‑one reading experience convenient. At the same time some subscribers report problems such as being charged after attempting to cancel, cancellations not being processed promptly, unexpected automatic renewals, and app issues like lost offline downloads, slow loading or suboptimal UI/scan quality. These mixed reviews suggest confirming cancellation by keeping confirmation receipts and watching your bank statements for one or two billing cycles after canceling.
Common errors include deleting the Readly app without actually cancelling the subscription (app removal does not stop billing), cancelling in the app but not checking which channel (App Store vs. direct) was used to subscribe, assuming cancellation automatically triggers a refund, and failing to save cancellation confirmation. Another frequent mistake is not checking whether the subscription was purchased through a partner - those subscriptions must be cancelled through the partner, not Readly’s site or app.
| Method | Refund | Difficulty |
|---|---|---|
| Via Readly website | No pro‑rata refund for remaining period; access until end of paid period | Low |
| iOS (App Store) | Refunds must be requested via Apple’s Report a Problem; Apple decides | Low (through Apple) |
| Google Play (Android) | Refunds must be requested via Google Play refund workflow; Google decides | Low (through Google) |
| Amazon Appstore | Refunds handled via Amazon’s subscription/refund processes | Low |
| Via partner | Depends on partner’s terms and refund policy | Varies |
After you cancel, keep the cancellation confirmation email and check that your subscription status shows “cancelled” or “will not renew” in the account or app store where you subscribed. Monitor your payment method for any unexpected charges for one or two billing cycles. For refunds or disputes:
- Apple: Apple Report a Problem
- Google Play: Google Play refund & purchases help
- Amazon Appstore: Amazon Customer Service
- Readly support and account: log in at https://ca.readly.com/ and check Help/Contact options.
If you believe your statutory consumer rights in Canada have been breached (for example, unclear auto‑renewal disclosure or denied cooling‑off rights), consider contacting your provincial consumer protection agency or your card issuer to dispute unauthorized charges.
Readly AB, Box 3341, 103 67 Stockholm, Sweden
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Written by Mason Young
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.