Cancel Rolling Stone: Easy Method

What is Rolling Stone

Overview

Rolling Stone is a long-running magazine covering music, popular culture, and politics with a mix of feature journalism, reviews and interviews.

The brand publishes print and digital editions globally and operates regionally distinct services for Australia/New Zealand and for global/US readers.

Formats

Offerings include physical print subscriptions (regionally distributed), single-issue digital sales, and access through digital platforms such as Zinio/isubscribe and Readly.

Subscription terms, delivery and customer support channels vary by region and platform.

How to cancel Rolling Stone

Cancel AU/NZ print subscriptions

• Follow the cancellation link provided by the AU/NZ subscription service before the stated deadline (for example, by August 27 in a published notice) to be eligible for a refund of unused issues.
• Check the confirmation message or email from the AU/NZ subscription provider to confirm cancellation and any refund eligibility. See the industry notice at themusic.com.au.

Cancel US/global digital and print subscriptions

• Use the Rolling Stone account portal under “Manage My Account” to cancel your subscription online.
• Alternatively, cancel by phone at +1 613 416 8568 or by email to [email protected].
• App-store subscriptions (Apple or Google Play) must be cancelled directly through the respective store; Rolling Stone cannot cancel those on your behalf.
• Official guidance on cancellation options is available at Rolling Stone help.

What happens when you cancel

Access after cancellation

Digital access typically continues until the end of the paid period already processed by Rolling Stone or the platform provider.

For print subscriptions you will generally receive issues already dispatched; undelivered issues may qualify for refunds where policy allows.

Renewal and account data

Auto-renewal should stop on cancellation; confirm this in your account or confirmation email.

Rolling Stone retains account details for service and billing purposes; request data removal or changes via account settings or support contact.

Will I get a refund?

AU/NZ print refund rules

AU/NZ print subscribers who cancel before the stated deadline (for example, by August 27 in a specific notice) are eligible for reimbursement of the unused portion of their print subscription.

Confirm deadline and refund instructions with your AU/NZ subscription provider; see the public notice at themusic.com.au.

General refund policy and processing

• Rolling Stone’s published policy allows prorated refunds for undelivered issues and some unused portions of annual subscriptions, subject to terms by region and subscription channel.
• Typical processing times: credit-card refunds usually appear in 5 - 10 business days after approval; cheque refunds can take 2 - 3 weeks to arrive.
• App-store purchases (Apple/Google) follow the store’s refund rules; Rolling Stone cannot directly refund those purchases.

Rolling Stone plans and pricing

Available plans

The following prices reflect digital and print options available in New Zealand through official outlets in 2024 - 2025.

Offerings vary by platform (digital via isubscribe/Zinio, digital via Readly, print via Australian publishers or AU/NZ services).

Your consumer rights in New Zealand

Key New Zealand protections

Consumers in New Zealand are protected by laws such as the Consumer Guarantees Act and the Fair Trading Act, which cover acceptable quality and accurate representations of goods and services.

These protections can apply to goods and some services, but digital subscription remedies may be treated differently; check specific terms and local guidance.

Practical steps and timeframes

• If you believe a subscription service has failed to deliver as promised, contact Rolling Stone support first to resolve the issue and request a refund or replacement.
• Keep records of orders, invoices and cancellation confirmations; these help if you escalate the complaint to consumer authorities.
• For app-store purchases, contact Apple or Google Play for refunds under their store policies.

Customer experiences

Positive feedback

Some reviewers praise Rolling Stone’s journalistic reputation and long-form music coverage, with occasional comments describing the magazine as “journalistically solid.”

Positive feedback is less common compared with negative reviews on public review sites, but it is present.

Negative feedback

Many negative reviews criticise perceived political bias, saying the magazine focuses more on politics than music or displays a left‑wing slant.

Other complaints include concerns about accuracy and fact‑checking, and frustrations with subscription or customer-service experiences. See public reviews at Trustpilot.

Documentation checklist

What to prepare before cancelling

• Subscription account email or username
• Order number or invoice for the subscription
• Payment method details used for the subscription (last 4 digits are usually sufficient)
• Proof of purchase or delivery dates for disputed issues

What to keep after cancelling

• Cancellation confirmation email or screenshot
• Refund confirmation or reference number if applicable
• Copies of any correspondence with customer support

Common mistakes

Missing the refund deadline

Many subscribers assume cancellation at any time guarantees a refund. AU/NZ print refunds commonly require cancellation before a stated deadline to receive reimbursement for unused issues.

Always confirm the applicable deadline with your AU/NZ provider to avoid losing refund eligibility.

Not checking the purchase channel

Another frequent error is attempting to cancel an app-store subscription through Rolling Stone instead of through Apple or Google Play.

If you subscribed via an app store, cancel in that store and follow its refund process; Rolling Stone cannot cancel those subscriptions for you.

Comparative recap

Quick comparison

The table below summarises the main differences between AU/NZ print subscriptions and US/global digital/print subscriptions for cancellation and refunds.

After cancelling

Follow-up steps

Save any confirmation of cancellation and watch for refund notifications if eligible.

If access continues unexpectedly, contact Rolling Stone support with your cancellation reference.

Helpful links

• Rolling Stone cancellation help (official)
• AU/NZ print notice
• Public reviews (Trustpilot NZ)

Address

Mailing address for correspondence

Rolling Stone

475 Fifth Avenue, New York, NY 10017, United States

When to use this address

Use this postal address for formal written correspondence if required by the support process or if no local New Zealand address is provided.

For quicker resolution of subscription issues, use the account portal, phone or email contacts listed above.