Cancel The Economist: Easy Method

What is The Economist

Overview

The Economist is a weekly international news and business magazine delivering analysis and opinion on global events, economics, and policy.

Its products include digital subscriptions, podcast access, daily digests, and a printed weekly magazine distributed internationally.

Product types

Products are offered as app-based digital plans (via the iOS App Store/Google Play), web subscriptions, and local print purchases.

Different purchase routes can affect how you manage and cancel your subscription.

How to cancel The Economist

If you subscribed via Apple App Store or Google Play

• Cancel the subscription directly through your App Provider account (Apple or Google) following their cancellation process.
• The Economist cannot cancel or refund subscriptions purchased through the App Stores; you must contact the App Provider for those requests.
• See The Economist terms for App Store purchases: Economist terms (App Store).

If you subscribed directly via The Economist website (web)

• For New Zealand customers there is no online cancellation button; you must contact The Economist customer service to cancel.
• Use available customer service channels such as live chat or submit a cancellation form as shown in The Economist’s regional guidance.
• Refer to the relevant Economist terms for web subscriptions: Economist terms (web).

What happens when you cancel

Access and renewals

Cancelling stops future auto-renewals; access to paid content often continues until the end of your current paid period, depending on the purchase route.

For App Store purchases, Apple or Google control billing and access; check your App Provider account for specific end dates.

Data and account handling

The Economist may retain account information per its privacy policy and to process refunds or disputes.

If you need account changes or deletion, contact customer service and request confirmation of actions taken.

Will I get a refund?

Refunds for App Store / Google Play purchases

• The Economist does not issue refunds for subscriptions bought via Apple App Store or Google Play; refunds must be sought from the App Provider.
• See The Economist’s App Store terms for details: Economist terms (App Store).

Refunds for web subscriptions and exceptions

• User reports indicate The Economist may issue refunds only if cancellation occurs within a 14‑day window; cancellations after that are often declined.
• Under New Zealand consumer law (CGA) you may have remedies if the service was not provided with reasonable care or quality, regardless of a “no refunds” clause.

The Economist plans and pricing

Price list (NZD)

Notes on pricing

These prices are official iOS App Store (NZD) and local NZ print-retailer pricing and are subject to change.

App Store subscriptions are auto-renewing by default; manage renewals in your App Provider account.

Your consumer rights in New Zealand

Key rights under the Consumer Guarantees Act

Under the Consumer Guarantees Act (CGA) services must be supplied with reasonable care and skill and be fit for purpose.

The CGA cannot be contracted out of; terms that seek to deny CGA rights are not binding in New Zealand.

How CGA applies to subscriptions

• If digital access or print delivery is faulty or repeatedly fails, you may be entitled to remedies such as repair, replacement, or refund.
• If the problem cannot be remedied, you may cancel the service and request a refund even if the provider’s policy says “no refunds.”
• More information: CGA overview and consumer.org.nz notes.

Customer experiences

Positive feedback

Many subscribers praise The Economist’s journalism quality and depth, frequently calling it insightful and well researched.

Positive reviews highlight the publication’s analysis and value for readers seeking global context.

Common complaints

• Frequent reports of a difficult cancellation process for web subscribers: no online cancel button and reliance on chat or phone support.
• Complaints about unexpected charges, double billing (direct plus App Store), and refusal of refunds despite service issues.
• Print delivery problems - late or missing issues - and difficulty obtaining refunds or replacements.

Documentation checklist

Before contacting customer service

• Subscription confirmation (email or receipt) and order number if available.
• Proof of payment such as bank or card statement showing the charge.
• Account email or username used for the subscription.

If you escalate or dispute

• Screenshots of subscription screens, billing entries, and any error messages or delivery issues.
• Chat transcripts, dates and times of contact, and names of customer service agents if provided.
• Record of attempts to cancel (dates/methods) and any responses from The Economist or App Provider.

Common mistakes

Using the wrong cancellation route

Example: Trying to cancel an App Store subscription on The Economist website. If you bought via Apple or Google, those stores control billing and refunds.

Always check which provider processed your payment before starting a cancellation or refund request.

Not keeping evidence

Example: Failing to save receipts, emails, or chat transcripts. This makes proving billing or delivery issues harder when requesting refunds or filing disputes.

Keep clear records and dates for every contact and payment related to the subscription.

Comparative recap

Quick comparison

After cancelling

What to monitor

Watch your bank or card statements for any unexpected charges after cancellation and record the final charge date and amount.

If charges continue, contact the App Provider or your bank to dispute recurring billing and provide documentation.

Helpful links and next steps

• Economist App Store terms: terms (App Store).
• Economist web terms: terms (web).
• New Zealand consumer rights (CGA): Consumer Guarantees Act overview.
• Practical advice on the CGA: consumer.org.nz article.

Address

Mailing address

The Economist Group

1‑11 John Adam Street
The Adelphi
London WC2N 6HT
United Kingdom

Notes on mailing

No specific New Zealand postal address was identified; use the above UK address if you need to send postal correspondence.

For subscription account actions, contacting customer service via live chat or the web cancellation form is generally faster than postal mail.