Cancel Trust Hub Media: Easy Method

What is Trust Hub Media

Overview

Trust Hub Media appears to operate as a digital media and sports-streaming service reachable at trusthubmedia.com.

Information links the brand to a New Zealand-registered entity (Trust Media Limited) and shows event and subscription streaming offerings rather than physical goods.

Legal / local identity

Public records and the available contacts indicate a New Zealand registered office for the related company, which can be used for service or legal correspondence.

If you need to escalate a dispute, use the address in the "Address" section below as the registered office and address for service.

How to cancel Trust Hub Media

Cancel via website (recommended)

• Sign in to your account on trusthubmedia.com.
• Open the account or settings area and look for "Subscription" or "Billing".
• Choose the active subscription and select "Cancel" or "Manage subscription".
• Confirm cancellation and save any confirmation or reference number shown.

Cancel via customer support

• If you cannot cancel in settings, contact Trust Hub Media customer support and request cancellation.
• Provide your account email, subscription details and date you want cancellation to take effect.
• Keep copies/screenshots of messages and any confirmation from support.
• For a third-party guide to cancellation steps, see this cancellation guide.

What happens when you cancel

Access after cancellation

Most cancellations are processed immediately but may take up to 24 hours to take effect.

Access typically continues until the end of the current billing period unless otherwise stated by the provider.

Renewals and data

After cancellation your subscription will not be charged further for future periods; check your billing statement to confirm no new charges occur.

If you need copies of tickets, receipts or recordings, export or save them before cancellation and keep cancellation confirmations for records.

Will I get a refund?

Trust Hub Media refund rules

Refunds for event purchases are available up to one day before the commencement of the event.

There is no money-back guarantee for trial packages or pay-per-view (PPV) events; PPV purchases are non-refundable even if the event is missed or rescheduled.

Exceptions and timing

• Refund requests made after the 1-day cutoff for events are unlikely to be accepted under the provider’s policy.
• If you believe a service was faulty or not provided as promised, New Zealand consumer law may create additional remedies (see consumer rights section).

Trust Hub Media plans and pricing

Available information

No official NZD pricing was located for Trust Hub Media in the available sources.

The public site shows USD-priced streaming plans; if you need NZD amounts, provide more context or a corrected entity name.

Summary table

Your consumer rights in New Zealand

Key legal protections

Under New Zealand law (for example, the Consumer Guarantees Act), consumers have rights where services are faulty or not fit for purpose.

Those rights can allow for a remedy or refund if the supplier fails to provide the promised digital service.

Limitations and cooling-off

There is no automatic statutory "cooling-off" period for subscription services simply because they are digital.

Trust Hub Media’s published policy does not offer a blanket 14-day refund period and limits refunds as described above.

Customer experiences

Reported problems

Third-party commentary indicates some users experience friction when cancelling, including opaque procedures, unexpected charges and delays obtaining timely responses.

These reports suggest keeping careful records and promptly checking billing after cancellation.

What to expect

Because experiences vary, expect to follow up if you do not receive immediate confirmation of cancellation.

Save screenshots of cancellation steps and any correspondence to support dispute or refund requests if needed.

Documentation checklist

Before you cancel

• Account email and username.
• Subscription or event name and purchase date.
• Payment method and last charged amount (bank or card statement).

After you cancel

• Confirmation message or reference number from the site/support.
• Screenshots of the cancellation screen and any support emails.
• Copies of receipts and any event tickets relevant to refund requests.

Common mistakes

Timing and billing

Assuming cancellation takes effect immediately without checking confirmation is a common error.

Missing the one-day refund cutoff for event purchases can also lead to a refused refund request.

Assumptions about refunds and trials

Assuming trial or PPV purchases are refundable is a frequent mistake; Trust Hub Media’s policy states they are not refundable.

Not saving proof of cancellation or communication can make disputes or chargebacks harder to resolve.

Comparative recap

At-a-glance comparison

After cancelling

Follow-up actions

Check your bank or card statement to confirm no further charges are taken after cancellation.

If you continue to be charged, contact the provider and your payment provider promptly.

Helpful links

• Trust Hub Media - sign up / account
• Third-party cancellation guide
• User reports about cancellation experiences

Address

Registered office

Caitlin Lyes, 52 Corricvale Way, Northcross, Auckland 0630, New Zealand.

This address is recorded as both the Registered Office and the Address for Service for Trust Media Limited (NZBN 9429046112347), which appears to match Trust Hub Media.