Cancel Angi: Easy Method

What is Angi

Overview

Angi (formerly Angie's List) is an online marketplace that connects homeowners with contractors and other service providers.

It offers lead services for businesses and a consumer-facing membership (Angi Key Membership) with perks for home projects.

Core services

Core offerings include paid leads delivered to contractors, a consumer membership for discounts, and online listings for tradespeople.

Services and billing models vary by product and by how you subscribed (web vs app stores).

How to cancel Angi

Leads agreement (business customers)

• Call Angi Customer Care at 877-947-3639 (US hours) during business hours to cancel an Angi agreement (leads service).
• You may request a pause of leads for up to 2 weeks instead of cancelling outright.
• Ask the agent for confirmation details and a reference number; keep that for your records.

Angi Key Membership (web subscriptions)

• If you subscribed via the web, cancel via the "Manage Membership" section on the Angi website or contact support at 866-623-6088 or via live chat.
• If you cancel before the next renewal date your membership will continue until that payment date; if already renewed, you can request a refund (see refund section).
• For refund enquiries after renewal call 888-820-2644 (as instructed by Angi policies).

App Store and Google Play subscriptions

• There are no explicit Angi instructions found for App Store or Google Play cancellations in the sources; check the store where you subscribed.
• General steps: cancel subscriptions in your Apple ID subscriptions (App Store) or Google Play Subscriptions settings; follow the platform’s refund process if you need one.
• When in doubt, contact Angi support and include proof of your app-store subscription and billing receipts.

Mail and privacy requests

• If needed, send certified mail to the US address (see Address section) for formal notices; include account details and a clear request to cancel.
• You can request deletion of personal information by contacting Angi’s privacy officer as described in their Privacy Policy.

What happens when you cancel

Access and billing

For Angi Key Membership cancelled before renewal, access continues until the next payment date and then stops.

If a membership has already auto-renewed you may still request a refund within the window Angi provides.

Data and account status

Cancelling a paid service does not automatically delete your account or personal data unless you request deletion via Angi’s privacy process.

Ask support for confirmation and any necessary steps to remove personal information.

Will I get a refund?

Angi Key Membership refund policy

Angi documents a 60-day window after an auto-renewal for requesting a refund on Angi Key Membership renewals.

Contact Angi support or use the phone numbers above to request a refund within that period.

Other services and practical notes

Refund rules for leads or other services are unclear publicly and often handled case-by-case by customer support.

Many user reports describe difficulty obtaining refunds; outcomes may depend on evidence, timing, and customer support discretion.

Angi plans and pricing

Summary table

Pricing note

Exact New Zealand pricing or App Store prices for NZ users were not found in the available sources.

If you are billed in NZD check your billing statement or the app store for the local price and currency conversion.

Your consumer rights in New Zealand

Key laws that protect you

New Zealand’s Consumer Guarantees Act (CGA) and the Fair Trading Act protect consumers buying services locally.

If services are not provided with acceptable quality or are misrepresented, you may be entitled to remedies such as a refund or other remedies under these laws.

Where to get help

If you cannot resolve a dispute, consider the Disputes Tribunal, Citizens Advice Bureau, or Community Law Centres for advice and assistance.

Useful resources include Consumer NZ and MBIE guidance on consumer rights and dispute resolution.

Customer experiences

Positive reports

Some users report prompt responses for certain issues and occasional helpful interactions with support.

Positive experiences appear to vary by service type and individual cases.

Negative reports

Many complaints describe difficulty cancelling, ongoing charges after cancellation, and unhelpful customer service.

There are frequent reports of low-quality or unresponsive leads and concerns about misleading offers and lack of refunds.

Documentation checklist

Essential documents

• Account username, email, and account ID.
• Billing receipts or credit card statements showing charges.
• Subscription renewal date and any confirmation emails.

Optional supporting evidence

• Screenshots of membership pages, offers, or cancellation attempts.
• Chat transcripts, call reference numbers, and dates/times of calls.
• Evidence of poor service or faulty leads if claiming a refund under CGA.

Common mistakes

Mistakes when cancelling

Assuming cancellation in the app removes a web subscription (or vice versa) can lead to continued charges.

Always confirm which channel you used to subscribe and cancel via the same channel, keeping confirmation receipts.

Billing and subscription mistakes

Not checking auto-renewal dates often results in missed refund windows or unexpected charges.

Failing to gather proof of renewal or communication makes disputes harder to resolve with support or tribunals.

Comparative recap

Quick comparison table

Decision notes

If you want an immediate stop to billing, cancel before the renewal date and confirm in writing.

For disputed charges or poor service, gather evidence and consider NZ consumer remedies if support won’t help.

After cancelling

What to monitor

Watch your bank or card statement for any recurring charges for at least one billing cycle after cancellation.

If you see unexpected charges, contact Angi support immediately and keep records of all communications.

Next steps and helpful links

Angi Help Center: Angi Help Center

Angi membership info: Angi Key Membership

Angi Privacy Policy (for data deletion requests): Angi Privacy Policy

NZ consumer guidance: Consumer NZ, Disputes Tribunal: Disputes Tribunal, Citizens Advice Bureau: Citizens Advice Bureau

Address

Mailing address (use for certified mail)

Angie's List, Inc., d/b/a Angi

130 East Washington St., Indianapolis, Indiana 46204, USA

Customer care and support contacts

Leads / business cancellations: 877-947-3639 (US hours)

Membership support: 866-623-6088; refund enquiries: 888-820-2644