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Cancellation service #1 in New Zealand
BeautyPlus is a mobile photo and video editing app that offers basic editing tools and premium features through an auto-renewing subscription. It is distributed on iOS (App Store), Android (Google Play) and offers a web studio for editing.
Premium features include advanced filters, AI effects, and additional editing tools available only to subscribers. Subscriptions auto-renew through the platform where the purchase was made.
When you cancel a subscription through the App Store or Google Play, access to premium features remains active until the end of the current billing period.
No immediate loss of access occurs at the time of cancellation; the subscription simply stops auto-renewing.
Auto-renewal is disabled on cancellation and you will not be charged for future periods after the current period ends.
All billing is handled by Apple or Google for purchases made on those platforms.
Canceling does not necessarily delete your BeautyPlus account or uploaded content.
If you want data removed, check the app settings or contact BeautyPlus support as described in their terms.
BeautyPlus states that, to the extent permitted by law, payments are non-refundable and they do not provide refunds or credits for unused content or partial subscription periods.
There is no explicit 14-day right of return for New Zealand consumers in BeautyPlus terms; EU/UK rights do not extend to NZ.
BeautyPlus offers auto-renewable subscription plans for Premium access on a monthly or annual basis.
Exact NZD prices are not published in the global data; in-app store prices may vary by region and exchange rate.
The App Store preview shows USD pricing (e.g., $12.99/month, $69.99/year) but these may convert to NZD in-store.
| Plan | Period | Price (NZ$) | Features |
|---|---|---|---|
| BeautyPlus Premium | Monthly | Varies | All premium features via auto-renewable subscription |
| BeautyPlus Premium | Annual | Varies | All premium features via auto-renewable subscription |
New Zealand consumers are protected by laws such as the Consumer Guarantees Act (CGA) that provide remedies if a service is not delivered as promised.
Terms stating “all sales final” or no-refund policies may not override statutory consumer rights under NZ law.
The App Store NZ listing shows high ratings (around 4.8/5 from thousands of ratings) with users praising ease of use and features.
Many users report smooth experience with the app’s editing tools and filters.
There are multiple reports of users being charged despite cancelling free trials or subscriptions via the App Store.
Complaints include unexpected charges, auto-renewals after cancellation, and difficulties obtaining refunds from platforms.
Users sometimes try to cancel on the BeautyPlus website or in-app account page when the subscription was purchased via the App Store or Google Play.
Remember that platform purchases must be cancelled through the platform's subscription manager.
Another common mistake is not saving receipts or screenshots when requesting refunds or disputing charges.
Without order IDs or proof of cancellation attempts, resolving disputes with Apple/Google or banks can be slower.
| Platform | How to cancel | Refunds handled by | Access after cancel | Notes |
|---|---|---|---|---|
| iOS / App Store | Settings → [Your name] → Subscriptions → BeautyPlus → Cancel | Apple (reportaproblem.apple.com) | Access until billing period ends | Payments non-refundable per BeautyPlus; Apple manages refunds |
| Android / Google Play | Play Store app → Profile → Payments & subscriptions → Subscriptions → BeautyPlus → Cancel | Google Play | Access until billing period ends | Request refunds via Play Store order history; see Google support |
| Web (BeautyPlus Studio) | Web does not process subscription cancellations for store purchases | Depends on where originally purchased (Apple/Google) | Depends on original purchase | Cancel via the app store used to buy the subscription |
Always verify the purchase platform before attempting cancellation or refund requests.
Store-specific support channels are the primary route for billing disputes.
Confirm cancellation status in the App Store or Google Play subscriptions page and save any confirmation screenshots or emails.
Monitor your bank/card statements for any further charges during the next billing cycle.
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Note: There is no specific New Zealand postal cancellation address listed; cancellations for store purchases should be made through the App Store or Google Play as described above.
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Written by Maya Bell
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.