Kündigungsdienst Nr. 1 in Austria
Vertragsnummer:
An:
Kündigungsabteilung – Fasteasy
Unknown
Unknown
Betreff: Vertragskündigung – Benachrichtigung per zertifizierter E-Mail
Sehr geehrte Damen und Herren,
hiermit kündige ich den Vertrag Nummer bezüglich des Dienstes Fasteasy. Diese Benachrichtigung stellt eine feste, klare und eindeutige Absicht dar, den Vertrag zum frühestmöglichen Zeitpunkt oder gemäß der anwendbaren vertraglichen Kündigungsfrist zu beenden.
Ich bitte Sie, alle erforderlichen Maßnahmen zu ergreifen, um:
– alle Abrechnungen ab dem wirksamen Kündigungsdatum einzustellen;
– den ordnungsgemäßen Eingang dieser Anfrage schriftlich zu bestätigen;
– und gegebenenfalls die Schlussabrechnung oder Saldenbestätigung zu übermitteln.
Diese Kündigung wird Ihnen per zertifizierter E-Mail zugesandt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind festgestellt, wodurch es einen gleichwertigen Nachweis darstellt, der den Anforderungen an elektronische Beweise entspricht. Sie verfügen daher über alle notwendigen Elemente, um diese Kündigung ordnungsgemäß zu bearbeiten, in Übereinstimmung mit den geltenden Grundsätzen der schriftlichen Benachrichtigung und der Vertragsfreiheit.
Gemäß BGB § 355 (Widerrufsrecht) und den Datenschutzbestimmungen bitte ich Sie außerdem:
– alle meine personenbezogenen Daten zu löschen, die nicht für Ihre gesetzlichen oder buchhalterischen Verpflichtungen erforderlich sind;
– alle zugehörigen persönlichen Konten zu schließen;
– und mir die wirksame Löschung der Daten gemäß den geltenden Rechten zum Schutz der Privatsphäre zu bestätigen.
Ich behalte eine vollständige Kopie dieser Benachrichtigung sowie den Versandnachweis.
Mit freundlichen Grüßen,
20/01/2026
Cancel Fasteasy: Easy Method
What is Fasteasy
Overview
Fasteasy is a digital app that offers fasting tracking, weight and water intake monitoring, reminders, and premium content for subscribers.
How users interact
Users access Fasteasy through iOS, Android or a web portal and can upgrade to premium plans for full app access and advanced features.
How to cancel Fasteasy
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions.
- Select the FastEasy subscription and tap “Cancel Subscription.”
- Cancel at least 24 hours before the next billing to avoid renewal.
Cancel via Google Play (Android)
- Open the Google Play Store app.
- Tap Menu, then Subscriptions.
- Select FastEasy and tap “Cancel subscription.”
- Cancel at least 24 hours before the next billing to avoid renewal.
Cancel via Web
- Log in to your FastEasy account on the web portal.
- Go to Account Settings → Subscription and choose Cancel subscription.
- Alternatively submit a cancellation request using the app’s Contact Form.
- Cancel at least 24 hours before the next billing to avoid renewal.
What happens when you cancel
Access after cancellation
When you cancel, your subscription’s auto‑renewal is disabled but access remains until the end of the current paid period.
Renewal and billing
Cancellations must be done via the platform used to purchase (App Store, Google Play, or web) to stop future billing.
Account data
Your account and stored data typically remain accessible after canceling, but premium features will be removed when the paid period ends.
Will I get a refund?
Standard refund policy
FastEasy offers a money‑back guarantee in specific situations such as technical issues or no visible results after following content recommendations.
- Submit refund requests via the Contact Form for consideration.
- Refund requests are processed within about 3 - 5 business days if approved.
Platform exceptions (iOS & Google Play)
For iOS subscriptions, cancelling stops auto‑renewal but does not generate a refund for the current period.
App Store and Google Play purchases are subject to their platform terms; refunds may be limited by those terms.
Fasteasy plans and pricing
Available plans
Below are typical plans reported from third‑party sources and approximate NZD conversions (approx. 1 USD ≈ 1.70 NZD).
Price notes
No official New Zealand dollar pricing was found on FastEasy support pages or the NZ App Store; values below are estimates converted from USD.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| 1 Month Premium | USD 9.99 - 19.99 (≈ NZ$17 - 34) | Monthly | Full app access |
| 3 Month Premium | USD 39.99 (≈ NZ$68) | 3‑Monthly | Full app access |
| 1 Year Premium | USD 29.99 (≈ NZ$51) | Annual | Full app access |
Your consumer rights in New Zealand
Key legal protections
Under New Zealand law, consumers have rights under the Consumer Guarantees Act and the Fair Trading Act for goods and digital services that are faulty or not delivered as promised.
How this applies to subscriptions
You may request a refund if digital content is not supplied or is defective and the issue cannot be fixed within a reasonable time.
- Platform purchases (App Store/Google Play) are also governed by platform refund policies.
- Success of a refund claim can depend on the platform, evidence provided, and the nature of the issue.
Where to get help
For guidance on complaints and rights, consult New Zealand consumer resources and consider escalating to dispute resolution if needed.
Official guidance can be found at consumerprotection.govt.nz.
Customer experiences
Positive feedback
Some users report Fasteasy is useful for tracking weight and water intake and appreciate reminder and motivation features.
Example quote from reviews: “Great for tracking weight. Great for tracking water intake.”
Negative feedback
Many complaints mention unexpected charges after cancellation and difficulty cancelling subscriptions.
Some reviewers described the company as fraudulent due to repeated billing issues; these are common themes in recent reviews.
Balanced takeaway
While the app has helpful features, subscription and billing problems are frequently reported; keep careful records when you cancel.
Documentation checklist
Essential items to collect
- Purchase receipt or billing statement showing the charge.
- Screenshots of your subscription page and cancellation confirmation.
- Your FastEasy account email and subscription ID (if shown).
- Dates and times of cancellation attempts and any support tickets.
Why this helps
Having clear evidence speeds up refund requests and supports disputes with the app platforms or your bank.
Common mistakes
Failing to cancel on the correct platform
A frequent mistake is cancelling in the app but not via the platform used to charge (Apple or Google), so auto‑renewal continues.
Missing the 24‑hour window
If you cancel within 24 hours of renewal, the billing cycle may still renew and you will remain charged for the next period.
Not keeping proof
Users often do not save receipts or screenshots and then cannot prove cancellation or request a timely refund.
Comparative recap
Quick comparison
The table below compares cancellation steps, refund likelihood, notice period, and access after cancellation across platforms.
How to interpret
Use this to decide where to cancel and what to expect regarding refunds and continued access.
| Platform | How to cancel | Typical refund outcome | Required notice | Access after cancel |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Settings → your name → Subscriptions → FastEasy | Cancelling stops renewal; current period refund unlikely via Apple | At least 24 hours before next billing | Access until end of current paid period |
| Google Play (Android) | Cancel via Play Store → Menu → Subscriptions → FastEasy | Refunds depend on Google Play policy and case details | At least 24 hours before next billing | Access until end of current paid period |
| Web (FastEasy account) | Log in → Account Settings → Subscription → Cancel or use Contact Form | FastEasy may offer refunds in specific conditions; submit request via Contact Form | At least 24 hours before next billing | Access until end of current paid period |
After cancelling
Follow‑up steps
- Save cancellation confirmations and screenshots immediately after cancelling.
- Monitor your bank or card for unexpected charges for at least one billing cycle.
- If charged after cancellation, contact FastEasy via the app Contact Form and request a refund.
Helpful links
- Manage subscriptions on iPhone or iPad (Apple Support)
- Cancel subscriptions (Google Play Help)
- New Zealand consumer protection guidance
Address
Company postal address
No New Zealand postal address for FastEasy was located in public support documentation or the app’s help pages.
How to contact
Use the in‑app Contact Form or the FastEasy web account support section to request cancellations, refunds or further contact details.
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