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Cancellation service #1 in New Zealand
Flightradar24 is a flight-tracking service and app that shows live aircraft positions, flight details and history. It offers free access with limited features and paid plans that add more history, data and overlays.
Users rely on Flightradar24 for tracking flights, checking aircraft details, and monitoring air traffic. Paid plans are popular with frequent travellers, aviation enthusiasts and professionals.
When you cancel a paid subscription it generally remains active until the end of the current billing cycle. After that, your account will revert to the free Basic tier.
Paid features such as extended flight history, additional overlays and advanced filters will be removed after the subscription end date.
Account information and basic profile data remain, but premium capabilities are no longer available unless you resubscribe.
Flightradar24’s Help Center and Terms do not state a clear refund policy or a specific “14‑day cooling‑off” refund right for New Zealand users.
The table below lists in‑app plan prices shown on the New Zealand Apple App Store and features as described in the app listing.
| Plan | Price (NZ$) | Period | Key features |
|---|---|---|---|
| Silver Plan | NZ$4.99 | Monthly | 90 days flight history, more aircraft & flight details, filters & alerts, current weather overlay |
| Silver Plan | NZ$28.99 | Annual | Same as Monthly but billed yearly |
| Gold Plan | NZ$6.49 | Monthly | All Silver features plus 365 days history, live weather layers, aeronautical charts, ATC boundaries, extended Mode‑S data |
| Gold Plan | NZ$64.99 | Annual | All Gold features billed yearly |
| Gold Plan (alternate listing) | NZ$54.99 | Annual | Possible alternate or promotional annual price; duplicate listing in App Store |
New Zealand consumer protection is primarily through the Consumer Guarantees Act (CGA) and the Fair Trading Act.
Some users praise the Silver plan and specific features such as extended flight history, calling them valuable for frequent flyers and enthusiasts.
Some users believe tapping “cancel” immediately stops access; if you don’t confirm auto‑renewal is turned off, you may still be charged at the next cycle.
Users sometimes ask Flightradar24 for refunds when the purchase was made through Apple or Google. Platform purchases are often controlled by Apple/Google billing policies, so contact the platform first for refunds.
The table below summarises cancellation, refund likelihood, pricing and user feedback in brief form for quick reference.
| Aspect | What to expect |
|---|---|
| How to cancel | Via Google Play, Apple Subscriptions or flightradar24.com Billing - cancel in the platform managing your subscription. |
| Access after cancel | Subscription remains until billing period ends, then account reverts to Basic and paid features stop. |
| Refunds | No clear refund guarantee in Flightradar24’s Help Center; some users report refund denials; platform refunds handled by Apple/Google. |
| Pricing | Silver and Gold plans available monthly or annually; examples: Silver NZ$4.99/mo, Gold NZ$6.49/mo (App Store listings). |
| User sentiment | Mixed - some positive feedback on paid plans; many complaints about ads, glitches and billing/refund issues. |
Flightradar24 AB
Brunnsgatan 13, 111 38 Stockholm, Sweden
Flightradar24 is headquartered in Sweden and does not have a separate New Zealand postal address for cancellations or service requests.
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Written by Lily Roberts
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.