What is Flightradar24
Service overview
Flightradar24 is a flight-tracking service and app that shows live aircraft positions, flight details and history. It offers free access with limited features and paid plans that add more history, data and overlays.
How people use it
Users rely on Flightradar24 for tracking flights, checking aircraft details, and monitoring air traffic. Paid plans are popular with frequent travellers, aviation enthusiasts and professionals.
How to cancel Flightradar24
Cancel via Google Play (Android)
- Open the Google Play app on your Android device.
- Tap Account → Subscriptions.
- Select the Flightradar24 subscription and tap Cancel.
- The subscription remains active until the end of the current billing cycle; the account then reverts to Basic.
Cancel via Apple App Store (iOS)
- Open Settings on your iPhone or iPad and tap your Apple ID at the top.
- Tap Subscriptions and select Flightradar24.
- Turn off Automatic Renewal (or cancel subscription) to stop future billing.
- The subscription stays active until the end of the current billing period; the account then reverts to Basic.
Cancel via the web (flightradar24.com)
- Log into your account at flightradar24.com.
- Click the user icon and open Billing to manage or cancel your subscription.
- From Billing you can change plan, cancel, view invoices and update payment methods.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription it generally remains active until the end of the current billing cycle. After that, your account will revert to the free Basic tier.
Features and data
Paid features such as extended flight history, additional overlays and advanced filters will be removed after the subscription end date.
Account information and basic profile data remain, but premium capabilities are no longer available unless you resubscribe.
Will I get a refund?
Official Flightradar24 position
Flightradar24’s Help Center and Terms do not state a clear refund policy or a specific “14‑day cooling‑off” refund right for New Zealand users.
Practical outcomes and exceptions
- There is no explicit 14‑day withdrawal right for digital content once accessed under Flightradar24’s documentation.
- User reports indicate refunds may be denied even when cancelling shortly after renewal, citing the service T&Cs and applicable laws.
- If you purchased via Apple or Google, those platforms may handle refund requests - contact them directly for platform refunds.
Flightradar24 plans and pricing
Current NZ App Store prices (early 2026)
The table below lists in‑app plan prices shown on the New Zealand Apple App Store and features as described in the app listing.
Pricing table
| Plan | Price (NZ$) | Period | Key features |
| Silver Plan | NZ$4.99 | Monthly | 90 days flight history, more aircraft & flight details, filters & alerts, current weather overlay |
| Silver Plan | NZ$28.99 | Annual | Same as Monthly but billed yearly |
| Gold Plan | NZ$6.49 | Monthly | All Silver features plus 365 days history, live weather layers, aeronautical charts, ATC boundaries, extended Mode‑S data |
| Gold Plan | NZ$64.99 | Annual | All Gold features billed yearly |
| Gold Plan (alternate listing) | NZ$54.99 | Annual | Possible alternate or promotional annual price; duplicate listing in App Store |
Your consumer rights in New Zealand
Relevant laws
New Zealand consumer protection is primarily through the Consumer Guarantees Act (CGA) and the Fair Trading Act.
How they apply to digital services
- Digital services must be fit for purpose and as described under New Zealand law.
- The CGA does not automatically grant a 14‑day withdrawal right for digital content once the content or service is accessed.
- Refunds are generally available if the service is faulty, misrepresented, or fails to meet guarantees; routine cancellations do not automatically entitle you to a refund.
Customer experiences
Positive feedback
Some users praise the Silver plan and specific features such as extended flight history, calling them valuable for frequent flyers and enthusiasts.
Common complaints
- Many users report intrusive advertisements in the free app, including full‑screen ads and obstructive side panels.
- Reports of app glitches, delayed or inaccurate flight updates, and issues after product changes (for example, lifetime subscriptions being discontinued).
- Instances of users reporting denied refund requests and unexpected or unauthorized charges originating from adverts.
Documentation checklist
What to gather before you cancel
- Account email or username used with Flightradar24.
- Order receipt or payment confirmation (from App Store, Google Play or web invoice).
- Subscription platform (Apple, Google Play, or flightradar24.com) and billing date.
What to keep after cancellation
- Confirmation of cancellation (screenshot or email).
- Invoices for any paid periods you want to keep for your records.
- Any correspondence with Flightradar24 support or platform support regarding refunds or disputes.
Common mistakes
Cancelling but leaving auto‑renew enabled
Some users believe tapping “cancel” immediately stops access; if you don’t confirm auto‑renewal is turned off, you may still be charged at the next cycle.
Contacting the wrong support channel
Users sometimes ask Flightradar24 for refunds when the purchase was made through Apple or Google. Platform purchases are often controlled by Apple/Google billing policies, so contact the platform first for refunds.
Comparative recap
Key points at a glance
The table below summarises cancellation, refund likelihood, pricing and user feedback in brief form for quick reference.
Summary table
| Aspect | What to expect |
| How to cancel | Via Google Play, Apple Subscriptions or flightradar24.com Billing - cancel in the platform managing your subscription. |
| Access after cancel | Subscription remains until billing period ends, then account reverts to Basic and paid features stop. |
| Refunds | No clear refund guarantee in Flightradar24’s Help Center; some users report refund denials; platform refunds handled by Apple/Google. |
| Pricing | Silver and Gold plans available monthly or annually; examples: Silver NZ$4.99/mo, Gold NZ$6.49/mo (App Store listings). |
| User sentiment | Mixed - some positive feedback on paid plans; many complaints about ads, glitches and billing/refund issues. |
After cancelling
What to check immediately
- Ensure you received a cancellation confirmation via email or see the cancelled status in your account or platform subscriptions page.
- Keep your last invoice and the cancellation confirmation for records and any dispute.
Helpful links
Address
Head office
Flightradar24 AB
Brunnsgatan 13, 111 38 Stockholm, Sweden
Notes about local addresses
Flightradar24 is headquartered in Sweden and does not have a separate New Zealand postal address for cancellations or service requests.