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I hereby notify you of my decision to terminate the contract relating to the Funmatrix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Funmatrix: Easy Method
What is Funmatrix
Service overview
Funmatrix appears to be a subscription-based online service offering digital content or templates, promoted on funmatrix.net and related sites.
There is limited official information available from the provider's Help Centre or Terms, and public reporting about the service is largely from third-party sources and user complaints.
How it is commonly sold
Third-party guides and user reports indicate Funmatrix has sold recurring subscriptions with monthly, 3-month, and 5-month billing options.
Subscriptions have been sold via web sign-up and may also be offered through mobile app stores or payment pages, but official store listings and clear instructions are not readily available.
How to cancel Funmatrix
If you subscribed via App Store (Apple)
- Open Settings on your iPhone/iPad and tap your name → Subscriptions, or open the App Store and tap your profile photo → Subscriptions.
- Find the Funmatrix subscription and tap Cancel Subscription. Follow Apple's prompts to confirm cancellation.
- If you need a refund for an App Store purchase, request it through Apple's report a problem.
If you subscribed via Google Play (Android)
- Open the Google Play Store app → Profile icon → Payments & subscriptions → Subscriptions.
- Select the Funmatrix subscription and tap Cancel subscription, then follow the steps to confirm.
- For refunds of Play purchases, use Google Play's refund process.
If you subscribed on the website or cannot find the app store
- Look for account or subscription settings after signing into your Funmatrix account on the website to cancel there.
- If no account controls are available, contact the vendor by email or support form. Keep copies of messages and timestamps.
- If contact details are missing, consider disputing charges with your bank or card provider and request a stop on recurring payments.
If cancellation fails or is unclear
- Document each attempt: screenshots, confirmation pages, emails and date/time stamps.
- Contact your payment provider to block or flag future charges if the vendor does not stop billing after cancellation attempts.
What happens when you cancel
Access and renewal
When you cancel a subscription you typically retain access until the end of the paid period unless the provider states otherwise.
Cancellation should prevent future automatic renewals, but keep monitoring your card for unexpected charges.
Data and account status
Cancellation may not delete your account or personal data automatically; providers often retain account records unless you request deletion.
If you want account removal, request explicit deletion in writing and keep the vendor's response as proof.
Will I get a refund?
Policy summary
No official Funmatrix refund policy was found in the site's Help Centre or Terms in available searches.
Third-party and related sites indicate refunds are generally not permitted once access is granted, and users report difficulty obtaining refunds.
Exceptions and recommended actions
- Possible exceptions include duplicate payments, technical failures, or unauthorized charges - these may be considered for refund requests.
- File refund requests promptly. One third-party source notes a 7-day window for some refund claims (source: funtemplates.in example), but this is not an official Funmatrix policy.
- If the vendor refuses a refund, contact your bank or card issuer to dispute unauthorized or recurring charges and provide supporting evidence.
Funmatrix plans and pricing
Available plans
Third-party guides list monthly, 3-month, and 5-month subscription options, but official pricing and NZD amounts were not verifiable.
Because official price listings are not available, individual plan costs may vary by payment method and country.
Pricing notes
No verifiable New Zealand pricing data for 2024/2025 was found in app listings, help pages, or trusted reviews.
Where pricing is not publicly confirmed, assume amounts may be billed in a foreign currency and may vary with exchange rates and fees.
| Plan | Billing period | Price (NZD) |
|---|---|---|
| Monthly | 1 month | Varies |
| 3-month | 3 months | Varies |
| 5-month | 5 months | Varies |
Your consumer rights in New Zealand
Key laws to check
New Zealand laws that can be relevant include the Fair Trading Act and consumer protection frameworks overseen by the Commerce Commission.
The Consumer Guarantees Act covers goods and services in many situations, but its application to digital content can be limited and fact-specific.
Practical steps and where to get help
- Check the Commerce Commission's guidance on online purchases and misleading conduct: comcom.govt.nz.
- Contact Citizens Advice Bureau or seek free legal information for clarity about your rights for digital purchases in New Zealand.
- If you suspect misleading advertising or scam activity, report it to the Commerce Commission and your bank/card provider promptly.
Customer experiences
Negative reports
Public complaints describe being charged after supposed free trials, unclear disclosure of recurring billing, and difficulty cancelling memberships.
Some users report unsuccessful refund attempts and unauthorized recurring charges; third-party rating tools have flagged low trust scores.
Neutral and uncertain information
There is little independent, verifiable positive review content for Funmatrix; much of the available information comes from user complaints and third-party guides.
Because official support/contact resources are limited, experiences can vary depending on the payment channel and the user's ability to document and dispute charges.
Documentation checklist
Basic documents to keep
- Order confirmation and receipt emails showing subscription start date and amount.
- Screenshots of subscription pages, account settings, and any "free trial" disclosure.
- Dates and copies of cancellation requests, support emails, and responses.
When disputing a charge
- Bank/credit card statements showing the disputed charge(s).
- Proof of attempts to cancel (screenshots, timestamps, emails).
- Any terms or marketing text that conflict with how the service billed you (for example, promised "no hidden fees").
Common mistakes
Not checking where the subscription is billed
Users sometimes try to cancel on the vendor's website while the subscription is billed through Apple or Google, so the subscription remains active.
Before cancelling, confirm which platform processed your payment (App Store, Google Play, or direct card payment).
Waiting too long to act or not saving evidence
Delays in requesting refunds or disputing charges reduce the chance of recovery and can complicate disputes with banks.
Failing to save receipts, screenshots, and communications weakens your position when asking for refunds or filing a dispute.
Comparative recap
Comparison summary
The table below summarises practical differences between common payment channels and likely outcomes based on available reports.
Use it to decide the fastest route for cancellation and refund attempts.
How to choose your next step
If you subscribed via a mobile platform, start with that platform's subscription controls and refund process.
If the subscription was billed directly and the vendor is unresponsive, contact your bank or card provider to dispute future charges.
| Channel | How to cancel | Refund likelihood | Typical issues |
|---|---|---|---|
| Apple App Store | Cancel via iOS Settings or App Store → Subscriptions; request refunds through Apple. | Higher than web direct because Apple handles refunds, but not guaranteed. | Some users still report unexpected charges after cancellation or unclear trial terms. |
| Google Play | Cancel via Google Play → Subscriptions; request refunds through Google Play support. | Moderate - Google reviews refund requests case-by-case. | Refunds can be denied; subscription may persist if cancelled in the wrong account. |
| Website / Direct billing | Cancel via account settings or vendor support; if unavailable, contact your card issuer. | Low - reports indicate vendors often refuse refunds after access is granted. | Vendor contact info and official policy can be missing or unclear; third-party trust warnings exist. |
After cancelling
Monitor your accounts
Check your bank and card statements for at least one billing cycle to ensure no further charges occur.
If further charges appear, contact your card issuer immediately to dispute them and request a block on recurring payments.
Useful links and reporting
- Commerce Commission (New Zealand) - consumer protection guidance: https://comcom.govt.nz/
- Apple report a problem: https://reportaproblem.apple.com/
- Google Play refund support: https://support.google.com/googleplay/answer/2479637
- Contact your bank or card issuer if you suspect unauthorized or recurring charges.
Address
Corporate / mailing address
The only available postal address linked in public records is a US corporate address:
501 Silverside Road, Suite 56, Wilmington, DE 19809, United States
If you need to send correspondence
If you choose to send postal correspondence, include account details and copies (not originals) of receipts and cancellation requests.
Also consider sending an email or using your bank's dispute route so there is a digital record of your complaint.