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Cancel GARDENERS' WORLD
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Gardeners' World service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Gardeners' World: Easy Method
What is Gardeners' World
Overview
Gardeners' World is a gardening magazine offering articles, how-tos and seasonal advice for gardeners of all levels. It is available as a print subscription, a digital/web subscription and through mobile apps.
Availability in New Zealand
In New Zealand, Gardeners' World subscriptions are distributed locally by Mag Nation. Local distribution affects cancellation timing and customer support options.
How to cancel Gardeners' World
Cancel via the Gardeners' World website (web digital subscription)
- Sign in to your account on the Gardeners' World website.
- Go to My account and select Cancel subscription.
- If you prefer, email premium@gardenersworld.com requesting cancellation and include your order details.
Cancel via App Store (iOS) and other app stores
- Open your device Settings or the App Store and go to Account Settings > Subscriptions.
- Find Gardeners' World and turn off Auto-Renew at least 24 hours before the period ends.
- The current active subscription cannot be cancelled to stop access during the running period; auto-renewal controls future billing.
Cancel through Mag Nation (New Zealand distributor)
- Mag Nation states cancellations are possible only within 48 hours of ordering through them; after that cancellations/refunds depend on publisher discretion.
- Contact Mag Nation with your order details if you purchased locally; include your proof of purchase and the order date.
What happens when you cancel
Access after cancellation
If you cancel a website subscription outside the refund window, your access typically continues until the end of the paid term. You keep the content for the period you paid for.
Auto-renewal and billing
When you turn off auto-renewal the subscription will not renew at the next billing date. App Store subscriptions must be turned off via your Apple account settings at least 24 hours before renewal.
Account and personal data
Cancellation does not necessarily delete your account or personal data. Check account settings or contact support if you want account closure or data removal.
Will I get a refund?
14-day right to refund (website purchases)
If you cancel within 14 days of the first payment (after any trial) you are entitled to a full refund of payments received. Refunds are returned using the same payment method.
No pro-rata refunds after 14 days
If you cancel outside the 14-day cooling-off window, the subscription continues until the end of the current term and no partial or pro-rata refund is provided.
App Store and exceptional cases
App Store subscriptions follow Apple’s refund and management processes; statutory consumer rights still apply. Also, if supply of digital content is withdrawn for seven or more consecutive days you may be entitled to end the subscription and receive a full refund for advance payments.
Gardeners' World plans and pricing
Plan overview
Specific plan names and pricing can vary by region, purchase channel and promotions. If you need exact current pricing, check the point of sale or your account page.
Pricing summary
| Plan | Price (NZD) | Billing period | Purchase channel |
|---|---|---|---|
| Digital subscription | Varies | Monthly / Annual | Website / App Store |
| Print subscription | Varies | Annual | Website / Mag Nation |
| App subscription (iOS) | Varies | Monthly / Annual | App Store |
Your consumer rights in New Zealand
Cooling-off and refunds
Digital subscriptions purchased via the website are covered by a statutory 14-day cooling-off period allowing full refunds if cancelled within that time. After 14 days no pro-rata refund is offered.
App Store purchases and Apple rules
Subscriptions purchased via the App Store follow Apple’s management rules. You can manage auto-renewal via your Apple account settings, but purchases remain subject to statutory rights such as consumer guarantees.
Non-delivery and supply interruption
If the provider withdraws supply of digital content for seven or more consecutive days you may end the subscription immediately and be eligible for a full refund of advance payments.
Customer experiences
Positive experiences
Some customers report helpful resolutions, for example receiving a replacement copy as a gesture of goodwill when an issue failed to arrive.
Negative experiences
Other customers report problems cancelling: unanswered phone lines, broken online account management, ignored emails and cancellations not processed.
What this means for you
Expect generally straightforward online cancellations via the website and App Store controls, but be prepared to keep records and follow up if problems occur - especially with local distributor purchases.
Documentation checklist
What to gather before you contact support
- Order number or subscription ID from confirmation email.
- The email address used for the account or purchase.
- Proof of payment (receipt, card statement, or App Store invoice).
Additional supporting items
- Dates: purchase date and any trial start/end date.
- Screenshots of account pages, cancellation attempts or error messages.
- Copies of any correspondence with Gardeners' World, Mag Nation or the App Store.
Common mistakes
Failing to turn off auto-renew in time
Many users miss the 24-hour App Store deadline or the renewal date on website subscriptions and are charged again. Always check renewal dates and switch off auto-renew with time to spare.
Not keeping proof of purchase
Customers sometimes cannot prove the purchase when support requests a reference. Save confirmation emails and receipts to avoid delays in cancellation or refunds.
Contacting the wrong support channel
Purchases via the App Store are best handled through Apple; web purchases are handled by Gardeners' World or Mag Nation for New Zealand. Contacting the correct party speeds resolution.
Comparative recap
Quick comparison
| Purchase channel | How to cancel | Refund within 14 days | Notes |
|---|---|---|---|
| Gardeners' World website | Account > Cancel subscription or email premium@gardenersworld.com | Yes - full refund if within 14 days | Subscription continues until term end if cancelled after 14 days; no pro-rata refund |
| App Store (iOS) | Apple Account Settings > Subscriptions; turn off Auto-Renew | Handled via Apple; statutory rights may apply | Must turn off auto-renew at least 24 hours before period end; cannot cancel active period to end access |
| Mag Nation (NZ distributor) | Contact Mag Nation (local rules apply) | Depends - cancellations through Mag Nation may only be allowed within 48 hours | After 48 hours refunds/cancellations are at publisher/distributor discretion |
After cancelling
What to monitor
After requesting cancellation, monitor your email for confirmation and any refund processing notifications. Keep your proof of cancellation until the matter is resolved.
Helpful links and contacts
- Gardeners' World official website
- premium@gardenersworld.com
- Apple: manage subscriptions
- New Zealand consumer protection
- Consumer NZ (advice and complaints)
Address
Local distributor address
Mag Nation
3/63 Ponsonby Road, Ponsonby, Auckland 1011, New Zealand
How to use the address
Use this address for written correspondence related to locally distributed print subscriptions. Include your order details and contact information to speed processing.