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Cancel HAPPYO
in 30 seconds only!
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Happyo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Happyo: Easy Method
What is Happyo
Service overview
Happyo is a digital wellness subscription service offering guided sessions aimed at relaxation, sleep, focus and motivation.
Content is delivered via app and web interfaces and is sold through subscription plans with varying billing periods.
How users interact
Users access sessions through the Happyo app or website after subscribing and logging in with their account.
Happyo promotes regular engagement; some refund eligibility depends on session activity.
How to cancel Happyo
Primary cancellation method
- Email Happyo customer support at support@gethappyo.co and clearly request cancellation of your subscription.
- Include your account email, subscription plan, last payment date, and a short request line such as “Please cancel my subscription and stop future billing.”
Additional practical steps
- Keep a copy of the sent email and any reply from support as proof of your cancellation request.
- Check your App Store or Google Play subscriptions and cancel there if the subscription appears listed; Happyo’s documentation requires contacting support regardless of platform.
- If you paid via a web checkout, keep payment receipts and bank/card statements for reference.
What happens when you cancel
Access after cancellation
Cancellation typically stops future renewals but may not always immediately remove access to content for the remainder of a paid period.
Confirm with support whether your account access continues until the end of the billing period.
Renewal and billing
Cancelling via email requests that Happyo stop future billing; you should monitor your bank or card for any unexpected charges after cancellation.
If you are charged after cancellation, keep documentation and contact support with timestamps and receipts.
Data and account retention
Ask support how long account data and session history are retained and whether you want your account deleted.
Account deletion and billing cancellation are separate actions; confirm both in writing if you request them.
Will I get a refund?
Standard refund policy
Happyo offers a 30-day money-back guarantee, subject to eligibility conditions.
To qualify, you must have actively engaged with the service and completed at least six sessions within the 30-day period.
Processing and timing
- Once a refund is approved, processing typically takes 3 - 5 business days to reach your bank account.
- Bank policies or payment provider timelines may extend the effective receipt time beyond those 3 - 5 business days.
Exceptions and disputes
- Refunds that do not meet the stated eligibility (for example, fewer than six sessions) may be declined under Happyo’s policy.
- If you believe a refund was wrongly refused, keep records and escalate via email to support or pursue consumer protection options in New Zealand.
Happyo plans and pricing
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| 6‑month plan (official discounted) | USD 11 / month (billed USD 66 total) | Monthly (6‑month term) | Deep discount; 30‑day money‑back guarantee |
| 4‑month plan | USD 13.49 / month | Monthly (4‑month term) | Discounted rate |
| 2‑month plan | USD 16.50 / month | Monthly (2‑month term) | Discounted rate |
| 1‑month plan (regular vs discounted) | USD 29.99 / month (discounted from USD 129.99) | Monthly | Cancel anytime |
| 3‑month plan | USD 39.97 every 3 months | Quarterly | Best value per some reviews |
| 6‑month plan (review‑cited discount) | USD 66.97 every 6 months | Semi‑annual | Lower daily cost per some reviews |
Currency and NZ customers
All official prices found are listed in USD. No explicit NZD pricing was located for New Zealand purchases.
If you purchase from New Zealand you will be charged in USD and your card/bank will convert at the prevailing exchange rate and may apply fees.
Your consumer rights in New Zealand
Relevant laws and protections
In New Zealand, consumer protections include the Consumer Guarantees Act and the Fair Trading Act which guard against misleading conduct and unfair practices.
These laws apply to services and may give you remedies if the service is not supplied as described.
Digital subscriptions and cancellation rights
There is no automatic statutory “cooling‑off” period for all digital content in NZ, but consumers still have rights against misleading or unfair terms.
If you believe Happyo’s refund policy or sales practices are misleading or unfair, you can seek advice from Consumer NZ or the Commerce Commission.
Where to get help
- Consumer NZ: https://www.consumer.org.nz
- Commerce Commission NZ: https://comcom.govt.nz
Customer experiences
Positive feedback
- Many users report relaxing, calming sessions that aid sleep, motivation and reduced mental clutter.
- Some reviewers praise consistency, improved focus and professional support.
Negative feedback
- Multiple customers reported being charged after requesting cancellation or having difficulty cancelling.
- Complaints include denied refunds, surprise renewals, poor customer service and lack of transparent contact details.
What to take from reviews
Reviews are mixed: some users find clear benefits while others report billing and refund problems.
Documenting your interactions and following the prescribed cancellation steps improves your chance of a smooth outcome.
Documentation checklist
What to collect before contacting support
- Account email or username used with Happyo.
- Subscription receipts, billing dates and payment method details.
- Screenshots of active subscription pages in the app or website.
What to keep after requesting cancellation
- A copy of the cancellation request email and any reply from support@gethappyo.co.
- Bank or card statements showing charges and any refunded amounts.
- Records of session activity (dates/times) if claiming refund eligibility under the 6‑session rule.
Common mistakes
Assuming in‑app cancellation always works
Users sometimes cancel only within their device app store and assume Happyo’s subscription is stopped; Happyo’s documentation requires emailing support to cancel.
Always confirm cancellation with Happyo in writing to avoid ongoing charges.
Not keeping proof of requests or activity
Failing to save emails, receipts or session logs weakens refund or dispute claims.
Collect screenshots and statements before and after cancellation to support your case if problems arise.
Misunderstanding refund eligibility
Expecting an automatic refund within 30 days without meeting the six‑session engagement requirement leads to disappointment.
Read the refund terms and provide evidence of session completion when requesting a refund.
Comparative recap
Key facts at a glance
| Topic | Happyo (New Zealand) | Notes |
|---|---|---|
| How to cancel | Email support@gethappyo.co | No automatic in‑app cancellation flow documented; keep written confirmation. |
| Refund policy | 30‑day money‑back guarantee, requires ≥6 sessions | Refunds approved typically process in 3 - 5 business days. |
| Pricing | Listed in USD (various plans) | No NZD prices found; card conversion applies. |
| Customer reports | Mixed: calming content vs billing/refund complaints | Keep documentation to resolve disputes. |
Quick action summary
- Email support with account details to cancel.
- Gather proof of payments and session activity for refund requests.
- Monitor statements after cancellation and escalate if charged.
After cancelling
Immediate next steps
Wait for written confirmation from Happyo that your subscription has been cancelled.
If you requested a refund, note the approval timeline and expected 3 - 5 business day processing window.
If problems persist
- If you are still charged after confirmed cancellation, contact your bank or card issuer to dispute the charge.
- Escalate unresolved issues to Consumer NZ or the Commerce Commission if you suspect misleading or unfair practices.
Helpful links
- Happyo support articles: https://support.gethappyo.co/en/support/home
- Contact email: support@gethappyo.co
- Consumer NZ: https://www.consumer.org.nz
Address
Company contact details
No public physical postal address for Happyo in New Zealand was found during verification.
The primary listed contact method for cancellations and support is email: support@gethappyo.co.
If you need a postal address
If a postal address is legally required for a formal complaint, request one in writing from Happyo via the support email and keep the reply as proof.
If no satisfactory response is provided, seek guidance from Consumer NZ on next steps for formal complaints or legal notices.