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Cancel IBUUMERANG
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I hereby notify you of my decision to terminate the contract relating to the Ibuumerang service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Ibuumerang: Easy Method
What is Ibuumerang
Overview
ibüümerang (Ibuumerang) is a global membership platform that offers travel-related services, discounts, and an Ambassador enrolment program.
Members and Ambassadors buy enrollment packages, subscribe to monthly services, and may purchase sales aids or promotional materials.
Services and enrolment
The company operates via online accounts, recurring subscriptions, and sales-aid purchases tied to Ambassador agreements.
Ibuumerang’s published materials focus on membership benefits, Ambassador commissions, and product/service access for enrolled users.
How to cancel Ibuumerang
Immediate steps to cancel
- Check your enrolment date and identify whether you are within the three (3) day full-refund window.
- If within three days, request cancellation and a full refund for the Ambassador enrolment package via the company support channel or in writing.
- If after three days, you may still cancel the Agreement and seek returns for eligible sales aids (see refund section).
How to send your cancellation
- Prefer written notice: email support and send a written cancellation to the company’s principal address (see Address section).
- Include your full name, account ID, enrolment date, items to be refunded, and the reason for cancellation.
- Keep copies of all correspondence, proof of postage, and any tracking numbers for returned sales aids.
What happens when you cancel
Access and subscriptions
After cancellation your access to Ambassador tools, bookings, and paid subscriptions may end immediately or at the end of the paid period.
Monthly subscription payments already used or billed are stated as non-refundable in Ibuumerang’s policy.
Account closure and data
Account closure can remove access to booking history, training materials, and platform features tied to the account.
Chargebacks or disputes can result in immediate account termination; the company’s policy mentions a reinstatement fee if reversal is attempted.
Will I get a refund?
Company refund policy (key points)
Ibuumerang offers a three (3) day full money-back guarantee on enrollment packages.
Monthly Ambassador subscription payments are stated as non-refundable in the company policy.
Returns, exceptions and limits
- Sales aids personally purchased may be returned within one year if unused and resalable for a 90% refund of net cost; shipping is excluded.
- Refunds are not available for accounts found violating Terms & Conditions; chargebacks can lead to termination and a $50 USD reinstatement fee if reversal is attempted.
- The company’s refund documentation does not reference any 14‑day cooling-off period under New Zealand law.
For full details see the published policy: Ibuumerang refund policy.
Ibuumerang plans and pricing
Available plan types
Publicly available sources do not list exact New Zealand pricing for 2024/2025 on the company site.
Typical plan types include enrollment packages, monthly Ambassador subscriptions, and optional sales aids or promotional materials.
How to confirm current prices
To get current NZD pricing you will usually need to log into your Ibuumerang account or contact Ibuumerang support directly.
If you cannot find pricing online, request a written price quote before purchasing to retain evidence for cancellation or refund requests.
| Plan / Item | Typical cost (NZD) | Notes |
|---|---|---|
| Ambassador enrollment package | Varies | 3‑day full refund window stated by company |
| Monthly Ambassador subscription | Varies | Company states monthly payments are non‑refundable |
| Sales aids / promotional materials | Varies | Returnable within 1 year if unused; 90% refund of net cost (shipping excluded) |
Your consumer rights in New Zealand
Cooling-off and distance sales
Under New Zealand law (including the Consumer Guarantees Act and distance‑sale rules), consumers frequently have a 14‑day cooling‑off period for distance contracts and cancellation rights.
Ibuumerang’s published policy refers only to a 3‑day refund window and does not acknowledge a 14‑day statutory cooling‑off right.
Statutory guarantees and remedies
New Zealand consumers may have additional statutory rights beyond the company’s policy if goods or services are not supplied with reasonable care and skill.
If you believe statutory rights apply, you can seek advice from consumer protection agencies or legal counsel to clarify your options.
Customer experiences
Positive feedback
- On Trustpilot about 72% of reviews are 5‑star and many users praise leadership and community support.
- RealReviews.io includes testimonials describing strong leadership, culture and a "wonderful opportunity".
Common complaints
- Approximately 25% of Trustpilot reviews are 1‑star; common issues include unexpected account cancellations and loss of access.
- Some reviews allege poor customer communication, perceived aggressive marketing, or concerns about business practices.
Documentation checklist
Essentials to include
- Enrollment receipt, order numbers, dates of purchase and enrolment.
- Account ID, screenshots of account pages, and copies of the Terms & Conditions shown at purchase.
- Proof of any payments made (card/bank statements) and subscription billing dates.
Returns and correspondence
- Photographs showing sales aids are unused and in resalable condition, if returning goods.
- Copies of all emails/messages with support and proof of postage/tracking for returned items.
- Keep a written cancellation notice and a dated record of when it was sent and received.
Common mistakes
Timing errors
Waiting too long to request cancellation is a frequent mistake; missing the three (3) day full‑refund window can limit your recovery options.
Also, failing to return sales aids within the one‑year return window or returning items in non‑resalable condition may forfeit refunds.
Documentation and chargeback errors
People sometimes rely on informal messages instead of formal written cancellation and lose proof of their request.
Initiating a chargeback without following company processes can lead to immediate account termination and possible reinstatement fees.
Comparative recap
Quick comparison
The table below contrasts Ibuumerang’s stated policy with typical New Zealand consumer expectations and statutory rights.
What it means for you
Use this comparison to identify gaps between company terms and local consumer protections and to prepare your next steps.
| Feature | Ibuumerang (company policy) | Typical New Zealand consumer expectation / law |
|---|---|---|
| Cooling-off / distance cancellation | 3‑day full refund for enrolment; no mention of 14 days | Consumers often have a 14‑day cooling‑off right for distance sales; statutory rights may apply |
| Monthly subscription refunds | Monthly payments stated as non‑refundable | Refunds may be required if the service is not provided with reasonable care/skill |
| Returns of sales aids | Return within 1 year if unused: 90% refund of net cost (shipping excluded) | Consumers can expect clear return rights; cost of returns and deductions should be transparent |
| Account violations / chargebacks | No refunds for violations; chargebacks can cause termination and $50 USD reinstatement fee | Businesses can enforce terms, but statutory consumer protections still apply where relevant |
After cancelling
Next practical steps
Confirm receipt of your written cancellation and any refund timeline in writing from Ibuumerang.
If returning goods, use tracked postage and retain proof until your refund clears.
Where to get help
- Company refund policy: Ibuumerang refund policy
- Community reviews: Trustpilot - Ibuumerang
- Additional reviews and testimonials: RealReviews.io - Ibuumerang
Address
Company address (as listed for notices)
Written cancellation notices should be sent to the company’s principal business address as referenced by Ibuumerang.
One address used in company materials for notices is: ibüümerang LLC, PO Box 106052 Panmure, Auckland, New Zealand.
Notes on sending notices
Send cancellations by recorded or tracked post and by email to company support; keep copies of everything for your records.
If you are unsure about jurisdiction or rights, consider contacting a New Zealand consumer advice service or legal advisor before taking further action.