Cancel Indeed: Easy Method

What is Indeed

Overview

Indeed is an online jobs platform that connects employers and job seekers. It offers paid advertising for employers and subscription or account features for users.

Services in New Zealand

Indeed NZ provides job postings, pay-per-click sponsored ads, CV search and recruiter plans, and job-seeker tools via web and mobile apps.

How to cancel Indeed

Cancel Employer job ads or campaigns (Web)

• Sign in to the Indeed Advertiser Dashboard.
• Locate the Job Ad or campaign you want to stop.
• Choose the option to pause or cancel the ad/campaign.
• Confirm cancellation; changes are generally effective within 24 hours.
• Keep a screenshot of confirmation and note the date/time for your records.

Cancel subscriptions via app stores or other channels

• For job-seeker subscriptions on mobile devices, cancel through the device Subscriptions settings (iOS) or Google Play subscriptions (Android).
• No specific official Indeed instructions were found for app-store cancellations; follow your platform’s standard subscription cancellation flow.
• If unsure, contact Indeed support with purchase details and request guidance.

What happens when you cancel

Access and active listings

Cancelled job ads or campaigns are typically taken down or paused within 24 hours. Some listings may remain live briefly while the system processes the change.

Charges already incurred (clicks, applies, impressions, RSVPs) will still apply and appear on a final invoice.

Account data and renewals

Account access usually remains until you specifically delete your account; cancelling ads or subscriptions does not automatically remove your account data.

Auto-renewals should stop after cancellation, but verify your billing statement and saved payment methods to ensure no future charges.

Will I get a refund?

Indeed refund policy (general)

Indeed may offer refunds at its sole discretion within four (4) months of purchase for core Indeed services. Refunds are not guaranteed.

Expect limited or no refund if there is policy abuse, misuse, or violations of terms.

Exceptions and other entities

• Indeed Digital (an unrelated service) has a separate refund policy: refunds within 7 days for defective or unsatisfactory services, processed within 10 working days. This does not apply to the main Indeed jobs platform.
• To request a refund, contact Indeed support promptly and provide purchase details, invoice numbers and any evidence supporting your claim.

Indeed plans and pricing

Pricing summary

Indeed NZ displays recruiter plan pricing on its site. Pricing may be shown in $ rather than explicitly as NZ$; verify local currency and billing.

Notes on billing

Annual purchases can offer approximately 20% savings. Always confirm the current price and contract terms directly with Indeed before committing.

Your consumer rights in New Zealand

Statutory protections

Under New Zealand law (for example the Consumer Guarantees Act), consumers have rights if services are faulty, not as described, or unfit for purpose.

These rights can include remedies such as repair, replacement or refunds depending on the problem and its severity.

Practical steps and escalation

• Contact Indeed support first with clear evidence and ask for a remedy.
• If unsatisfied, consider lodging a dispute with the Commerce Commission or other NZ consumer protection bodies.
• Keep receipts, invoices, screenshots and communication records to support your claim.

Customer experiences

Positive feedback

Some NZ users report Indeed is intuitive and user-friendly and helps find candidates quickly.

Recruiter users have praised the size of Indeed’s database and ease of searching CVs.

Negative feedback and common issues

Public reviews cite problems such as fake or outdated postings, poor responsiveness, and technical issues.

Recurring complaints include difficulties deleting accounts, unsolicited communications, and confusion over charges.

Documentation checklist

What to gather before you cancel

• Account email and username.
• Invoice numbers, transaction dates and payment method details.
• Screenshots of active ads, billing entries, or confirmation messages.

What to keep when requesting refunds or disputes

• All communication with Indeed support (dates and content).
• Proof of cancellation and any confirmation screenshots.
• Records of performance metrics (clicks, applies, impressions) related to disputed charges.

Common mistakes

Assuming cancellations are immediate

Some users expect instant removal of ads or immediate refund. Cancellations for ads can take up to 24 hours and refunds are discretionary.

Do not assume charges will be reversed automatically after cancelling.

Confusing services or channels

Users sometimes confuse Indeed with unrelated services (e.g., Indeed Digital) and expect the same refund rules across entities.

Also, cancelling a subscription on the web may not stop an app-store subscription; always cancel in the correct platform.

Comparative recap

Quick comparison

After cancelling

Verify and follow up

Check your billing statements and the Advertiser Dashboard for final invoices and confirmation of cancellation.

Save any final invoices and confirmation screenshots for your records.

Helpful links and contacts

• Indeed NZ Terms FAQ
• Indeed NZ Terms of Service
• Indeed Digital refund policy (separate service)
• General app-store cancellation guidance
• New Zealand Commerce Commission

Address

Mailing address for formal notices

Indeed, Inc., c/o CT Corporation, Attn: Indeed Legal Team, 1999 Bryan Street, Suite 900, Dallas, TX 75201

When to use this address

This postal address is the official contact for legal notices and arbitration demands as set out in Indeed’s Terms of Service for NZ users.

For routine cancellations or support requests, use the Advertiser Dashboard or Indeed support channels first.