Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Inflow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Inflow: Easy Method
What is Inflow
Overview
Inflow is a mobile app designed to help people with ADHD manage focus, routines and productivity through learning modules and timed focus sessions.
The service is offered as a subscription with optional coaching and is available via the Apple App Store, Google Play, and directly from Inflow's website.
Who it's for
Inflow targets users seeking structured, ADHD‑friendly strategies for attention and task management.
Users often combine the app's modules with co‑working/focus sessions or optional coaching plans.
How to cancel Inflow
Cancel via Apple App Store
- Open your device Settings or the App Store then go to your iTunes Account Settings → Subscriptions.
- Select Inflow and choose Cancel Subscription. Ensure you cancel at least 24 hours before the renewal date.
- App Store purchases and cancellations are handled by Apple; keep an Apple confirmation for your records.
- Inflow on the App Store
Cancel via Google Play
- Open the Google Play app on your Android device and go to Subscriptions.
- Select Inflow and turn off auto‑renewal. Do this at least 24 hours before the renewal date.
- Keep an on‑screen confirmation or email from Google Play as proof of cancellation.
- For policy details see Inflow's terms: Inflow Terms
Cancel via Inflow website
- Log in to your Inflow account on the website and open the Subscription Portal.
- Go to Manage your Subscription → Cancel your Subscription. Cancel at least 24 hours before renewal.
- Deleting the app or removing it from your device does not cancel the subscription.
- See the FAQ/Subscription Portal: Inflow FAQs
What happens when you cancel
Access after cancellation
Cancelling stops future auto‑renewals but typically lets you use paid features until the end of your current billing period.
Access duration depends on whether you had a monthly or annual plan and when the next renewal was due.
Renewal and billing
Once cancellation is processed you should not be charged again after the current period ends.
If you are charged after cancelling, collect evidence (screenshots, receipts) and contact the store or Inflow support.
Data and account
Your account and any data remain with Inflow unless you request deletion through account settings or support.
Check Inflow's privacy policy or contact support for specifics about deleting personal data.
Will I get a refund?
Official policy
App Store and Google Play purchases are final; refunds are handled by Apple or Google and depend on their policies.
For website purchases, Inflow may allow a refund within 7 days of the first payment (post‑trial) if you have not meaningfully used the app.
Common exceptions and steps
- Renewals are generally not refundable except in exceptional circumstances; gather evidence if you request a refund.
- If you purchased through Apple or Google, request a refund through their support portals; Inflow cannot directly refund those charges.
- For website purchases, contact Inflow and quote their terms and the 7‑day condition when asking for a refund.
- Reference: Inflow Terms
Inflow plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly - without coaching (base) | USD 22.49 (approx NZ$36) | Monthly | Base monthly subscription without coaching |
| Monthly - includes coaching | USD 47.99 (approx NZ$77) | Monthly | Monthly subscription including coaching |
| Annual - without coaching (base) | USD 95.99 (approx NZ$153) | Annual | Base annual subscription without coaching |
| Annual - includes coaching | USD 199.99 (approx NZ$320) | Annual | Annual subscription including coaching |
Notes on pricing
Exact NZD pricing for New Zealand is not publicly listed and may vary by App Store regional pricing and taxes.
Prices above are USD amounts with approximate NZD conversions; see your store for the final NZD charge.
Your consumer rights in New Zealand
Relevant laws
Digital content and services in New Zealand are governed by the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA).
These laws protect against misleading representations, unfair contract terms and require services to be fit for purpose.
What this means for cancellations and refunds
- Terms that try to remove basic consumer protections or mislead about cancellations may be challenged under the FTA.
- Even if a provider states “no refunds,” you may have rights under the CGA/FTA if the service is defective, misrepresented, or cancellation was unduly difficult.
- If you believe your rights are breached, keep evidence and consider contacting Consumer Protection NZ or seeking legal advice.
Customer experiences
Positive feedback
- Many users praise the learning modules and co‑working/focus sessions for helping with ADHD burnout and productivity.
- Some reviewers call the app a “game‑changer” for improving focus and self‑understanding after an ADHD diagnosis.
Negative feedback
- Several users report forgetting to cancel free trials and being charged, sometimes for long periods, and say they received no reminder.
- Complaints include difficulty canceling, delayed or no confirmation of cancellation, and slow or unhelpful support responses.
- Some users describe the cancellation process as confusing and poorly designed for ADHD users on Reddit and review sites.
Documentation checklist
Purchase and account proof
- Order or receipt email from Apple, Google Play, or Inflow's website.
- Account email address used with Inflow and the sign‑up date.
- Subscription details showing plan name and renewal date.
Cancellation and communication records
- Screenshots of the cancellation steps or confirmation screens.
- Any emails or messages exchanged with support, including timestamps.
- Bank or card statements showing the charge you want refunded.
Common mistakes
Forgetting the store used
Many users assume cancelling the app deletes the subscription; in reality you must cancel through the store or Inflow's subscription portal.
Example: deleting the app from the phone while the App Store subscription remains active leads to unexpected renewals.
Missing cancellation deadlines
Not cancelling at least 24 hours before renewal is a frequent error; users then find they were charged for another period.
Example: expecting an email reminder that never arrives and missing the cut‑off for cancelling a free trial.
Comparative recap
At a glance
| Platform | How to cancel | Refunds | Notes |
|---|---|---|---|
| Apple App Store | Cancel in iTunes Account Settings → Subscriptions → Inflow. | Handled by Apple; refunds depend on Apple policies. | Cancel ≥24 hours before renewal. See App Store listing: App Store. |
| Google Play | Turn off auto‑renewal in Google Play app → Subscriptions → Inflow. | Handled by Google; refunds depend on Google policies. | Cancel ≥24 hours before renewal. Refer to Inflow terms: Terms. |
| Website (Direct) | Log in to the Subscription Portal → Manage your Subscription → Cancel. | May request refund within 7 days of first payment if not meaningfully used; renewals not usually refundable. | Deleting the app does not cancel; see FAQs: FAQs. |
Key takeaway
Choose the correct cancellation route for your purchase source and keep evidence of the cancellation and any communications.
If you believe your consumer rights were breached in New Zealand, you can seek further advice under the CGA/FTA.
After cancelling
What to check
- Confirm you have an on‑screen or email confirmation of cancellation and save it.
- Monitor your bank or card statement to ensure no further charges occur after the current period.
- If charged after cancellation, collect all documentation and contact the store or Inflow support immediately.
Useful links
Address
Registered address
Get Inflow LTD., 20-22 Wenlock Road, London, England, N1 7GU.
Contact notes
The service is controlled from the UK; for subscription issues use the store where you purchased or contact Inflow via their website.
For serious consumer law concerns in New Zealand, consider contacting local consumer protection authorities.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.