Cancel PEOPLESMART online
Cancellation service #1 in United States
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Peoplesmart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Peoplesmart: Easy Method
What is Peoplesmart
Overview
PeopleSmart (PeopleSmart.com) is an online people search and background information service that offers subscription access to contact details, public records, and personality tools.
Service scope
The service markets membership plans and a "Mastery Membership Club" with monthly resources and DISC-related content.
Pricing is displayed in US dollars; there is no confirmed New Zealand-specific offering or local office found for 2024 - 2025.
How to cancel Peoplesmart
Cancel via website
- Log in to your account at PeopleSmart.
- Go to My Account → Manage membership → Cancel.
- PeopleSmart auto-renews subscriptions unless you cancel before the renewal date.
- Guide reference: howtocancel.com.
Cancel by phone, email or contact form
- Phone: call support (example US number listed: 1‑888‑813‑1008) and request cancellation; ask for a confirmation number or email.
- Email/contact form: submit a cancellation request through PeopleSmart’s contact options and request written confirmation.
- Third‑party guides: howtocancel.com, cancelhow.com.
Cancel App‑store subscriptions
- If you subscribed via Apple App Store or Google Play, you likely must cancel through your App Store account settings, not directly in PeopleSmart.
- No verified, NZ‑specific app cancellation policy was located; check your App Store subscription management pages.
What happens when you cancel
Access and renewal
When you cancel, auto‑renewal should stop so you are not charged again after the current paid period ends.
Typically you retain access until the end of the paid billing period; confirm this at cancellation and get written confirmation.
Account and data
PeopleSmart may retain account data for its records; the retention period and deletion process are not publicly confirmed for NZ users.
Request account closure and data deletion when you cancel if you want your information removed, and ask for confirmation.
Confirmation and timing
Always obtain a confirmation number or confirmation email and note the cancellation date and any promised refunds.
If you are charged after cancelling, keep evidence (screenshots, emails, bank statements) to support a dispute.
Will I get a refund?
Official policy status
No official PeopleSmart refund policy for New Zealand customers was located in available sources.
Claims about refunds come from third‑party sites; they are not the company's confirmed terms.
Reported refund outcomes and exceptions
- Some third‑party guides say PeopleSmart may issue full refunds for unused periods if you request by phone or email, often within ~10 days.
- Other sources report a 60‑day money‑back policy for all plans, but these are unverified third‑party claims.
- Because official terms were not found, treat third‑party refund claims as tentative and request written confirmation of any promised refund.
Peoplesmart plans and pricing
Known plan
Available public information lists at least one membership plan billed in US dollars.
Pricing table
| Plan | Price | Billing period | Features (summary) |
|---|---|---|---|
| PeopleSmart Mastery Membership Club | US$14.97 / month | Monthly | Membership resources, assessments, coaching, discounts, DISC-related content |
Prices are shown in USD. No direct NZD pricing or additional NZ plans were confirmed for 2024/2025.
Your consumer rights in New Zealand
Key laws that may apply
The Consumer Guarantees Act 1993 prevents businesses from contracting out of consumer guarantees for goods and services.
The Fair Trading Act 1986 prohibits misleading or deceptive conduct and requires clear terms on auto‑renewal and cancellation.
Practical steps under NZ law
- If service quality or representations (including auto‑renewal) were misleading, you may have remedies under the Fair Trading Act.
- For failures to meet guarantees, you can seek remedies under the Consumer Guarantees Act.
- Useful reference: consumerprotection.govt.nz.
Customer experiences
Negative reports
Numerous reviews and complaint sites describe unwanted recurring charges, difficulty cancelling, and poor or inaccurate data.
Some users report being charged after attempting to cancel or charged following free trials.
Positive or neutral reports
There are fewer documented positive reviews in the available sources; some cancellation guides note refunds being issued when contact was successful.
Balance your expectations: experiences vary and third‑party guides may report favorable outcomes that are not guaranteed.
Documentation checklist
Essential items to have ready
- Account email and username used with PeopleSmart.
- Order/receipt details showing charges and dates.
- Bank or card statements with disputed charges highlighted.
Supporting evidence to request/refute charges
- Copies/screenshots of cancellation confirmation or attempted cancellation steps.
- Correspondence with PeopleSmart (emails, chat transcripts) and confirmation numbers.
- Notes of phone calls: date, time, agent name, and confirmation number.
Common mistakes
Assuming app cancellation is automatic
Some users assume cancelling the PeopleSmart website account also cancels App Store subscriptions; often App Store subscriptions must be cancelled separately.
Not getting written confirmation
Failing to obtain a confirmation email or reference number makes disputes harder to resolve with banks or consumer agencies.
Always request and keep written confirmation when you cancel or request a refund.
Comparative recap
Quick comparison table
| Method | How to do it | Likely refund (reported) | Common issues |
|---|---|---|---|
| Website | Log in → My Account → Manage membership → Cancel | Possible full refund for unused period (third‑party reports) | Auto‑renewal must be stopped before renewal date; confirmation needed |
| Phone | Call support (example: 1‑888‑813‑1008) and request cancellation | Some guides report refunds within ~10 days when requested by phone | Hard to find regional support numbers; get confirmation number |
| Email / Contact form | Submit cancellation via contact form or support email | Third‑party sites report possible refunds if requested in writing | Response time varies; keep copies of messages |
| App Store (Apple/Google) | Cancel subscription in App Store / Google Play settings | Refunds governed by App Store policies; not PeopleSmart directly | No NZ-specific app cancellation policy located; check store policies |
After cancelling
Monitor accounts
Watch bank and card statements for 1 - 2 billing cycles to ensure no further charges occur after cancellation.
If you see unexpected charges, contact PeopleSmart with your cancellation confirmation and your bank or card issuer.
Escalation and helpful links
- If cancellation fails or you believe you were misled, consider contacting NZ consumer authorities or your bank to dispute charges.
- Consumer law overview: consumerprotection.govt.nz.
- Third‑party cancellation guides (examples): howtocancel.com, cancelhow.com.
Address
Mailing address
PeopleSmart, Attn: Customer Service, 48 West 38th Street, New York, NY 10018, United States.
Support phone (example)
Reported support number: 1‑888‑813‑1008 (US). No New Zealand‑specific postal address or phone number was found in the available sources.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.