Cancel Quinn: Easy Method

What is Quinn

Overview

Quinn is a subscription service that provides audio content and in-app purchases accessed via apps and a web platform.

Service offered

Quinn offers recurring plans (monthly and yearly) and one-off purchases such as tips ("Roses"), with purchases listed in USD on app listings and on Quinn's site.

How to cancel Quinn

Cancel via Apple App Store

• Open the App Store app on your Apple device and tap your profile.
• Go to Subscriptions, find Quinn and tap Cancel Subscription to stop future billing.
• Note: Apple subscriptions auto-renew until you cancel. Quinn Terms.

Cancel via Google Play

• Open Google Play, tap your profile, then Payments & subscriptions > Subscriptions.
• Select Quinn and tap Cancel subscription to stop renewals.
• This prevents future charges through Google Play. See Quinn Terms: tryquinn.com.

Cancel via Quinn directly (web or in-app)

• Sign in to your Quinn account on the website or app and manage subscriptions in your account settings.
• If you cannot cancel from your account, contact Quinn customer support for assistance.
• Quinn states access continues until the end of the current billing period for direct subscriptions. Quinn Terms.

What happens when you cancel

Billing and renewals

Cancelling stops future auto-renewal. App store subscriptions must be cancelled through the respective store to prevent further billing.

Access after cancellation

For subscriptions purchased directly through Quinn, access typically continues until the end of the current billing period.

For app-store purchases, cancellation prevents future charges; in many cases you retain access for the remainder of the paid period - check your store receipts or Quinn support for confirmation.

Data and account status

Cancelling a subscription does not necessarily delete your Quinn account or personal data. Contact Quinn if you want account deletion or data removal.

Will I get a refund?

Quinn's stated refund policy

Quinn's terms state that purchases, including subscriptions and single-purchase products, are generally final and non-refundable.

The terms also say there are no credits for partially used periods. See Quinn Terms: tryquinn.com.

Exceptions and jurisdictional rights

• Subscribers in the EU, EEA, UK and Switzerland may be entitled by law to a full refund within 14 days of the subscription start; Quinn recommends contacting them if your jurisdiction entitles you to a refund.
• New Zealand consumer law (see next section) may provide remedies that override "no refunds" clauses in some circumstances.

Quinn plans and pricing

Common plans

Pricing varies between app stores and Quinn's official site; listed prices below come from publicly available listings.

Pricing table

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under the CGA, services must be supplied with reasonable care and skill, fit for purpose, and delivered within a reasonable time.

If Quinn's service fails these guarantees (for example, persistent app crashes), you may be entitled to a remedy such as repair, repeat service, refund, or cancellation.

Contract terms cannot remove your rights

Terms that say "no refunds" cannot override statutory guarantees in New Zealand.

If you believe your CGA rights have been breached, contact the business first, then seek help from Consumer Protection NZ or Consumer NZ.

Customer experiences

Positive feedback

Many New Zealand users rate Quinn positively on the App Store (4.56/5 from 111 ratings), praising its help during difficult times. AppTail.

Negative feedback

Some users report being charged after cancelling free trials, difficulty cancelling subscriptions, and limited response to refund requests.

Other complaints include app crashes and organisational issues. Some Trustpilot reviews reference a different service (QuinnBet) with separate issues; check the service name carefully. Trustpilot QuinnBet.

Documentation checklist

What to prepare before contacting support

• Proof of purchase or subscription receipt (Apple/Google/email confirmation).
• Subscription ID, order number or transaction ID from your store receipt.
• Screenshots of subscription pages, billing history, or cancellation attempts.
• Dates and times of charges and cancellation attempts.
• Payment method details (card type, last four digits) if needed for verification.

Useful links to include

• Link to the Quinn Terms page: tryquinn.com/terms
• App Store or Google Play receipt links provided in your email receipt.

Common mistakes

Not cancelling in the correct store

A frequent error is attempting to cancel via Quinn's website when the subscription was purchased through Apple or Google.

If you bought via the App Store or Google Play you must cancel through that store to stop future billing.

Assuming "no refunds" always applies

Believing a blanket "no refunds" term will always block a remedy can be a mistake in New Zealand.

If the service fails to meet CGA guarantees, you may still be entitled to a remedy despite the stated policy.

Comparative recap

Quick comparison

The table below summarises cancellation method, refund likelihood, and typical access after cancelling by purchase source.

Comparison table

After cancelling

Follow-up steps

• Keep your cancellation confirmation or screenshot and any store receipts.
• Monitor your bank or card statement for unexpected charges and document them.

Helpful links and contacts

• Quinn Terms: tryquinn.com/terms
• Apple subscriptions help: Apple - manage subscriptions
• Google Play subscriptions: Google Play - cancel subscriptions
• Consumer rights in NZ: Consumer Protection NZ - CGA

Address

Quinn Law Solicitors (listed contact)

PO Box 25-608, St Heliers, Auckland 1740.

Clarification

This address is for Quinn Law Solicitors in New Zealand. If the service you mean is a different "Quinn" (for example an app or QuinnBet), please clarify so contact details can be updated.