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Cancellation service #1 in New Zealand
Quora is an online question-and-answer platform where users ask questions and receive answers from the community. It hosts free content, plus paid subscription options such as Quora+ and paid Spaces for exclusive or ad-free content.
Paid subscriptions are purchased either directly via Quora's web interface or through mobile app stores (Apple App Store or Google Play). Billing and management method depends on where you subscribed.
Steps to cancel if you subscribed on Quora’s website or in a browser:
If you subscribed via a mobile app store you must cancel through that store’s subscription manager.
After you cancel a paid Quora subscription, your paid benefits continue until the end of the current billing period. You will not be charged at the next renewal.
Cancelling a paid subscription does not delete your Quora account or your posted content. To remove your account, request account deletion through your Quora account settings or the Help Center contact form.
Quora’s published policy states refunds are possible within 30 days of a charge under certain conditions. Refunds are processed to the original payment method when approved.
Quora lists pricing in USD; local storefronts (App Store / Play Store) convert to NZD at purchase time. Below are the core plans Quora publishes.
| Plan | Price (listed) | Period | Features |
|---|---|---|---|
| Quora+ Monthly | USD 6.99 (converted in local storefront) | Monthly | Exclusive content, ad-free browsing |
| Quora+ Yearly | USD 47.88 (converted in local storefront) | Annual | Exclusive content, ad-free browsing |
Quora’s refund policy states it does not affect statutory rights. In New Zealand, consumers retain protections under laws such as the Consumer Guarantees Act and the Fair Trading Act.
There are few clear positive Trustpilot reviews referenced; overall public TrustScore for Quora reviews appears low in the cited sources.
Many users try to cancel inside Quora even though they subscribed through Apple or Google. If you used the App Store or Play Store, cancel in that store’s subscription manager to stop future charges.
Some users expect immediate deletion or instant refunds. Cancelling a subscription stops renewal but does not delete your account automatically.
Also, refunds are subject to Quora’s review and the store’s policies; they are not guaranteed automatically on cancellation.
The table below summarizes cancellation and refund differences between the web, iOS, and Android channels.
| Aspect | Web (browser) | iOS (App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Settings → Subscriptions & Billing → three‑dot menu → cancel membership | Cancel via Apple ID Subscriptions in iOS Settings | Cancel via Google Play → Subscriptions in your Play account |
| Refunds | Quora may refund within 30 days for valid reasons; processed to original payment method | Apple manages refunds - contact Apple Support for store purchases | Google Play manages refunds - contact Google Play Support for store purchases |
| Cancellation fee | No cancellation fee; benefits continue until billing period ends | No Quora fee, but App Store terms apply | No Quora fee, but Play Store terms apply |
| Notes | Best route for direct Quora subscriptions and refund requests to Quora | Subscriptions tied to Apple ID; Quora cannot directly cancel these | Subscriptions tied to Google account; Quora cannot directly cancel these |
Quora’s publicly listed U.S. headquarters address (for reference):
650 Castro Street, Suite 450, Mountain View, CA 94041, United States.
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Written by Maya Bell
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.