Cancel RSPB online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Rspb service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Rspb: Easy Method
What is Rspb
Identity in New Zealand context
“Rspb” usually refers to the Royal Society for the Protection of Birds (UK). In a New Zealand context, the nearest equivalent is Forest & Bird (Royal Forest & Bird Protection Society of NZ Inc).
Services referenced in this guide
This guide covers cancelling purchases or subscriptions tied to RSPB (UK) online shop and app-based services, and notes how those processes relate to New Zealand consumers and Forest & Bird when relevant.
How to cancel Rspb
Cancelling goods ordered from the RSPB online shop
- Check your order confirmation for order number and delivery details.
- RSPB offers a 'no-quibble' returns right for shop goods within 90 days of delivery for replacement or full refund.
- Return items in their original packaging and condition where possible.
- Follow the RSPB shop returns procedure on their terms and returns pages before sending items back: RSPB shop terms and Delivery & returns.
Cancelling app-based subscriptions (iOS / Android)
- App subscriptions must be cancelled through the relevant app store, not via RSPB directly.
- On Android, use Google Play > Subscriptions or follow Google Play help: Google Play subscriptions.
- On iOS, cancel via your Apple ID > Subscriptions in the App Store settings; Apple handles billing and refunds.
What happens when you cancel
Access and service changes
Cancelling a paid subscription or membership typically stops future renewals and access to subscriber-only features at the end of the paid period.
Renewal and communication
Expect confirmation emails for cancellations. If you cancelled via an app store, confirmation comes from Apple or Google, and RSPB may not control that communication.
Will I get a refund?
Shop returns and refund timing
RSPB shop policy: returned goods are eligible for a replacement or full refund under their 'no-quibble' 90-day policy.
- Refunds are processed quickly but may take up to 14 days to appear in your account per the terms page.
- An alternate returns page notes refunds may take up to 21 days; allow this window before escalating.
App-store refunds and exceptions
App-based purchases are subject to Apple or Google Play refund rules and processes.
- Refunds for apps are handled by the store; contact Apple or Google for disputes.
- Some users report difficulty obtaining refunds for app purchases, and stores may treat some sales as final.
Rspb plans and pricing
Available plan(s)
Known free offering relevant to RSPB apps is listed below.
Pricing table
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| RSPB Birdsong Radio (app) | Free (NZ$0.00) | One-time download | Listen live, download Let Nature Sing, Cuckoo alarm, sleep timer |
Your consumer rights in New Zealand
General NZ consumer protections
In New Zealand, the Consumer Guarantees Act (CGA) and Fair Trading Act provide protections for goods and services that are faulty, not as described, or unfit for purpose.
There is no automatic universal cooling-off right for online purchases under NZ law; refunds or returns depend on the seller's policy and statutory guarantees for faults.
How RSPB terms relate to NZ consumers
RSPB's UK-based 90-day 'no-quibble' returns policy exceeds typical statutory rights and may be relied on by customers who can use the RSPB shop.
For app-store purchases in NZ, Apple and Google policies determine refunds; consumer disputes sometimes require contacting the store directly.
Customer experiences
Positive feedback
Some customers report excellent service: timely deliveries, good packaging, and satisfactory product range for gifts and wildlife items.
Online reviews note that certain orders arrived quickly and were well packaged, with positive comments about selection.
Negative feedback
Several complaints cite delivery failures, incorrect items, and difficulties obtaining refunds even after cancellations were acknowledged.
Other issues reported include poor customer service responses, website navigation problems, and concerns about product sourcing or descriptions.
Documentation checklist
What to keep
- Order number and confirmation email.
- Proof of payment (bank/ card statement or receipt).
- Photos of the item and packaging if faulty or damaged.
- All communications with RSPB or app-store support (screenshots or emails).
How to present your claim
- Include order number, date of delivery, and reason for return or cancellation.
- Attach photos and copies of messages to speed processing.
- For app refunds, include store transaction ID from Apple or Google Play.
Common mistakes
Errors with physical returns
Failing to return items in their original packaging or condition can delay or void refunds under the seller's policy.
Assuming a local NZ cooling-off right where none exists for the seller may lead to rejected refund requests.
Errors with app subscriptions
Trying to cancel or request a refund directly from RSPB for an app purchased through Apple or Google Play often fails; you must use the store's subscription and refund controls.
Not retaining proof of purchase, transaction IDs, or correspondence makes disputing charges harder and slows resolution.
Comparative recap
Quick comparison overview
The table below compares common cancellation and refund elements for RSPB shop, app subscriptions, and the NZ Forest & Bird context.
Comparison table
| Service | Cancellation window | Refund timeframe | Notes |
|---|---|---|---|
| RSPB online shop (UK) | Up to 90 days for returns; legal right to cancel up to 14 days after delivery (UK) | Processed quickly; allow 14 - 21 days to reach your account | 'No-quibble' 90-day policy exceeds statutory minimums. |
| App-based subscriptions (iOS/Android) | Cancellations via App Store / Google Play (store rules apply) | Store-dependent; contact Apple/Google for refunds | RSPB does not control billing for in-store purchases. |
| Forest & Bird (NZ context) | Varies | Varies | Local membership and cancellation policies differ; contact Forest & Bird directly. |
After cancelling
Follow-up actions
Keep cancellation confirmations and allow the stated refund window (14 - 21 days for RSPB shop refunds).
If a refund does not arrive in time, gather your documentation and contact the seller or the app store with evidence.
Useful links and escalation
- RSPB shop terms: https://shopping.rspb.org.uk/helpdesk/terms-and-conditions-pgterms-and-conditions
- RSPB delivery & returns: https://shopping.rspb.org.uk/page/delivery-and-returns
- Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en-NZ
Address
Organisation contact
In New Zealand, the closest equivalent organisation is Forest & Bird (Royal Forest & Bird Protection Society of NZ Inc).
Postal address
Forest & Bird, PO Box 631, Wellington 6140, New Zealand.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.