Cancel SAPPHIRE RESORTS online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sapphire Resorts service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Sapphire Resorts: Easy Method
What is Sapphire Resorts
Overview
Sapphire Resorts presents itself as a timeshare/membership holiday company offering long‑term access to resort stays. Publicly available marketing and sites describe membership-style accommodations rather than per-stay bookings.
Public information limits
There is limited official detail about platform-specific purchases, cancellation, or refund terms in their Help Center or Terms & Conditions. Many operational specifics are not publicly documented.
How to cancel Sapphire Resorts
Initial steps
- Locate your contract, membership number and any confirmation emails or receipts.
- Search the company’s Help Center or Terms & Conditions for any specified cancellation procedure.
Recommended cancellation actions
- Send a written cancellation request and keep copies. Use the US mailing address: P.O. Box 231300, 235 E Warm Springs Rd., Ste 107, Las Vegas, NV 89193‑9119, United States.
- If available, submit a support request or message via the Sapphire Resorts website and save timestamps and reference numbers.
- Contact the app store (Apple/Google) or your payment provider if you purchased through those platforms to ask about refunds or recurring payment stops.
- Raise a dispute with your credit card issuer or bank for unauthorised or recurring charges if other routes fail, and keep all evidence.
What happens when you cancel
Access and membership status
Cancellation may terminate your access to member benefits and bookings, depending on contract terms. Expect that already-scheduled stays or credits could be affected.
Renewal and ongoing charges
Members commonly report ongoing annual fees and difficulty stopping charges. Ensure you ask for written confirmation that future charges will cease.
Data and records
Request confirmation of account closure and retention of your personal data in writing. Keep copies of all correspondence and proof of posted mail or delivery.
Will I get a refund?
Public policy summary
There is no clear, publicly posted refund policy for Sapphire Resorts. No formal refund terms were identified on the company website or help pages.
Exceptions and practical options
- Refunds are not guaranteed; independent sources indicate refunds or exits may be difficult to obtain.
- If you paid via a credit card, you may be able to dispute the charge with your card issuer depending on timing and circumstances.
- If you purchased through Apple or Google Play, check their refund processes and file a claim through the relevant store.
Sapphire Resorts plans and pricing
Plans overview
There is no publicly available, authoritative list of specific New Zealand pricing or plan names for 2024/2025.
Pricing summary table
| Plan / Product | Price (NZD) | Notes |
|---|---|---|
| Sapphire Resorts timeshare / membership | Varies | No official NZ pricing publicly available for 2024/2025 |
Your consumer rights in New Zealand
Cooling-off rules for timeshares
If a company belongs to the New Zealand Holiday Ownership Council, buyers of timeshares are generally entitled to a 5‑day cooling‑off period for a full refund of a deposit.
Application to Sapphire Resorts
There is no indication Sapphire Resorts is a member of that council or that it offers a 5‑day cooling‑off period.
Other New Zealand options
- Contact Consumer NZ or the Citizens Advice Bureau for guidance on contracts and dispute steps.
- Consider contacting your bank or card issuer about chargebacks if you believe a charge is unfair or unauthorised.
Customer experiences
Common negative reports
Many reviewers report high‑pressure sales tactics, long sales presentations, misleading promises, and difficulty cancelling after purchase.
Reported customer service issues
Reviews frequently describe poor or unresponsive customer service, continued annual charges, and barriers to exiting agreements.
Balancing notes
Public reviews skew negative in independent sources. If you have a positive or neutral experience, document it and retain all confirmations in case of future disputes.
Documentation checklist
Essential documents to collect
- Signed contract or membership agreement.
- Payment receipts, bank/credit card statements showing payments.
- Emails, messages, and confirmation numbers from Sapphire Resorts.
Supporting records
- Notes of phone calls (date, time, agent name) and copies of written communications.
- Proof of posted or delivered cancellation letters (tracked mail receipts).
Common mistakes
Assuming easy refunds
A frequent mistake is assuming a statutory 14‑day cooling‑off period or easy refunds apply. No such general right was found in Sapphire Resorts’ public materials.
Not keeping records
Many customers later report difficulty proving requests; failing to keep written records, receipts, and confirmation numbers makes disputes harder.
Relying solely on verbal promises
Verbal assurances during sales presentations may not be honoured. Always request and keep written confirmation of any promises or offers.
Comparative recap
Quick comparison
| Feature | Sapphire Resorts (public info) | Typical consumer expectation |
|---|---|---|
| Ease of cancellation | Often difficult; no clear process published | Clear online cancellation process |
| Refund availability | No formal refund policy found; refunds reportedly uncommon | Clear refund terms or statutory cooling-off |
| Cooling-off period (NZ) | No evidence of a 5‑day council cooling-off being offered | 5‑day timeshare cooling-off if council member |
| Pricing transparency | No NZ pricing publicly available | Published pricing and fees |
| Customer service | Frequent complaints of poor responsiveness | Responsive support and clear dispute handling |
After cancelling
Follow-up actions
- Confirm in writing that cancellation is accepted and future charges will stop.
- Monitor bank and card statements for any continued charges and act quickly if they occur.
Helpful contacts and links
- Consumer.org.nz - Timeshare guidance
- Trustpilot - Sapphire Resorts reviews
- Citizens Advice Bureau (NZ)
Address
Corporate mailing address
P.O. Box 231300, 235 E Warm Springs Rd., Ste 107, Las Vegas, NV 89193‑9119, United States.
Local presence
No New Zealand postal address was located in public records. If you need local assistance, contact New Zealand consumer advice services listed above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.