Cancel Science For Sport: Easy Method

What is Science For Sport

Summary

Science For Sport (SFS) is an online sports‑science education and resources service offering courses, digests, and certificates aimed at coaches and sports professionals.

The company is UK‑based and delivers web subscriptions, an SFS Academy membership, digital downloads, and content accessible via apps and web.

Primary offerings

SFS provides monthly and annual subscription plans, a higher‑tier annual plan with certifications, short courses and research alerts.

Pricing on the SFS site is listed in USD; approximate NZD equivalents can vary with exchange rates at purchase time.

How to cancel Science For Sport

Cancel a web subscription (Science for Sport website)

• Email [email protected] stating you wish to cancel, or complete the online cancellation form on the SFS website.
• If within the 14‑day cooling‑off period, ensure you have not started using the subscription or accessed content to qualify for a refund.
• Cancellation takes effect the day after the last day of your current subscription period.

Cancel SFS Academy (trial or paid membership)

• Email [email protected] requesting cancellation; SFS states accounts will be cancelled immediately.
• There are no long‑term contracts for the Academy; you can cancel at any time.

Cancel App Store / Google Play purchases

• SFS documents do not provide explicit cancellation steps for App Store or Google Play purchases.
• If you purchased via Apple or Google, check your App Store / Google Play subscription settings or follow their refund/cancellation procedures.

What happens when you cancel

Access and content

For web subscriptions, access continues until the end of your current paid period and cancellation takes effect the day after that period ends.

For SFS Academy cancelled by email, SFS states the account will be cancelled immediately; confirm whether access is removed on cancellation.

Billing and renewal

Recurring billing will stop after cancellation takes effect; you will not be charged for future periods once cancellation is processed.

If you cancel within a trial or cooling‑off period, follow refund rules below to see if charges are reversed.

Data and account details

Your account and profile data will remain subject to SFS’s privacy policy and terms; contact support to request account deletion if required.

Keep copies of cancellation confirmation emails and any transaction references until the process is complete.

Will I get a refund?

Web subscription cooling‑off and refund rules

If you cancel within the 14‑day cooling‑off period and you have not started using the subscription or accessed content, you are entitled to a full refund.

Refunds are returned to the original payment method and will be processed within 14 days of notification.

Refunds after cooling‑off and other exceptions

• If you cancel after the 14‑day cooling‑off period for a web subscription, no refund is available.
• Research Alerts and similar digital downloadable products have a strict no‑refund policy once full access is granted on registration.

SFS Academy trial‑upgrade refund

If you upgrade from a trial to a paid SFS Academy membership, you have a full 30‑day period post‑trial upgrade to claim a full refund, no questions asked.

For Academy refunds or questions, email [email protected] with your account and order details.

Science For Sport plans and pricing

Available plans (as listed by SFS)

Science For Sport lists plans in USD with features; NZD prices below are approximate conversions and may vary.

Refer to the SFS site for current promotional pricing and trial offers.

Pricing notes

SFS lists prices in USD only; NZD equivalents are estimated using an exchange rate (approx. 1 USD ≈ 1.70 NZD) and may differ at purchase time.

Check the checkout screen for the final currency and charge or contact support for clarification before purchasing.

Your consumer rights in New Zealand

Statutory consumer rights

New Zealand consumers retain statutory rights that cannot be overridden by a supplier’s terms and conditions.

These rights include protections for faulty goods, services not supplied with reasonable care, and unfair contract terms under New Zealand law.

Governing law and dispute notes

SFS’s terms state they are governed by English law and disputes must be brought in English courts.

However, this does not remove your statutory rights as a New Zealand consumer; you can seek remedies under NZ law where applicable.

Where to get help in NZ

For guidance about consumer rights and complaint processes, see New Zealand consumer information resources.

Use official sources such as consumerprotection.govt.nz for practical next steps.

Customer experiences

Positive feedback

Trustpilot reviews for SFS show high ratings and describe the service as a valuable resource for coaches and sports professionals.

Highlights include quality mini‑courses, useful content for university work, and prompt issue resolution in positive reviews.

Negative feedback and caveats

Official Trustpilot results indicate very few negative reviews for SFS, but this can reflect a limited review volume or selection bias.

Separately, users on other platforms sometimes raise general concerns about the reliability of online review systems like Trustpilot.

Documentation checklist

Essential items to gather

• Order confirmation or receipt showing date, plan, amount and payment method.
• Your account email/username and any subscription ID visible in account settings.
• Screenshot of the subscription status or access page, and of any trial start date.

Support and evidence

• Copies of emails to and from [email protected], including cancellation requests and confirmations.
• Bank or card statement entries for the transaction, plus any refund references if issued.

Common mistakes

Contacting the wrong channel

Many customers mistakenly contact app stores for web purchases or vice versa; ensure you use the correct cancellation route.

If you bought via the SFS website, email [email protected] or use the SFS web form rather than the App Store/Google Play support.

Missing eligibility conditions

Expecting a refund after using content or after the 14‑day cooling‑off period is a common error; SFS requires non‑use during the cooling‑off window for a full refund.

Also note Research Alerts and some digital downloads are non‑refundable once full access is granted.

Comparative recap

At‑a‑glance comparison

Key takeaways

Web purchases have a clear 14‑day cooling‑off rule if unused; SFS Academy offers a separate 30‑day refund window after trial upgrades.

For app purchases and some digital downloads, SFS’s site does not provide explicit refunds - check platform policies or product terms.

After cancelling

Next steps to confirm cancellation

Save any confirmation email from SFS and check your account to confirm subscription status and access end date.

If you expect a refund, monitor the original payment method for the credited amount within the timeframe stated.

If you do not receive a refund or confirmation

Contact [email protected] with your order details, screenshots, and dates. Allow the stated processing time before escalating.

If unresolved, seek assistance from New Zealand consumer protection authorities or your payment provider for charge disputes.

Useful links: [email protected], Science for Sport, consumerprotection.govt.nz.

Address

Registered office

Science for Sport Ltd, 37 Shiphay Lane, Torquay, Devon, United Kingdom, TQ2 7DU.

Contact options from New Zealand

SFS does not list a New Zealand postal address; cancellations and enquiries can be made via email to [email protected].

Keep copies of all communications and transaction records when contacting SFS from New Zealand.