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Cancellation service #1 in Canada
Science For Sport (Science for Sport Ltd) is an online provider of evidence-based education and resources for coaches, athletes and sport scientists. Its offering includes the SFS Academy subscription with courses, research summaries and certificates, plus standalone digital products such as Research Alerts.
When you cancel a web subscription you will either lose access immediately or retain access until the end of the current paid period depending on how Science For Sport processes the request (confirm when you cancel). Subscriptions do not tie you into long-term contracts, so cancellation prevents future recurring charges. If you cancel an app-store subscription it will typically remain active until the end of the paid period managed by Apple or Google. Science For Sport will retain account and transaction data as described in its privacy policy for administrative and legal purposes; if you need data deleted, request that separately when cancelling.
For direct web subscriptions upgraded from a free trial, Science For Sport offers a 30‑day money‑back guarantee: you can claim a full refund within 30 days of the trial upgrading by emailing [email protected]. The Terms & Conditions also include a 14‑day cooling‑off period for web purchases: you may cancel within 14 days and obtain a refund by the original payment method, but this right may be lost once you start using the subscription. Digital downloadable products such as the Research Alerts membership carry a strict no‑refund policy once you have paid and gained access to downloadable content. If you purchased via the Apple App Store or Google Play, refunds and chargebacks are handled by Apple or Google according to their policies - contact the relevant store for refund requests.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | USD $30.00/month (approx. C$ ~40/month) | Monthly | 7‑day free trial; 100+ courses; research reviews; certificates; customer support; 30‑day money‑back guarantee |
| Yearly Subscription | USD $250.00/year (approx. C$ ~330/year) | Annual | 7‑day free trial; 100+ courses; research reviews; certificates; customer support; 30‑day money‑back guarantee |
Science For Sport's Terms are governed by English law, but Canadian consumers retain statutory rights under federal and provincial consumer protection legislation. These statutory rights can provide additional recourse in Canada and may not be overridden by a governing‑law clause. In particular, some provinces (including Québec) have protections for digital goods and cooling‑off rights that can affect cancellation and refund entitlements. Science For Sport's 30‑day money‑back guarantee for web subscriptions is an additional benefit beyond many statutory minima, but you should still check your provincial consumer protection office or a local consumer rights resource if you believe statutory rights have been breached.
Public reviews (Trustpilot) for Science For Sport are recurring patterns of positive, with a high average score and praise for course structure, presentation and responsive customer support. Reported strengths include usefulness for coaches and students, clear mini‑courses and professional issue resolution. There are no recent recurring negative themes visible among the available Trustpilot reviews.
Many problems arise because users assume the purchase channel is the same regardless of how they subscribed - cancelling on the website will not cancel an App Store or Google Play subscription and vice versa. Another common error is waiting until after an automatic renewal has posted and then expecting an immediate refund without contacting the correct party (merchant for web purchases; Apple/Google for app store purchases). Failing to keep receipts, transaction IDs or email confirmations also makes refund or dispute requests slower and less certain.
| Method | Refund | Difficulty |
|---|---|---|
| Web (SFS Academy direct) | 30‑day money‑back guarantee; 14‑day cooling‑off possible; exceptions for some digital downloads | Easy - email or online form |
| Apple App Store | Refunds handled by Apple per their policy (request via Apple Support) | Easy - manage in iOS Settings; refund requests via Apple |
| Google Play | Refunds handled by Google Play per their policy (request via Google Play Help) | Easy - manage in Play Store; refund requests via Google |
After you cancel, keep a copy of the cancellation confirmation and monitor your bank or card statement for any unexpected charges. If you requested a refund, allow the merchant or app store time to process it (processing times vary by payment method). If you need additional help, contact Science For Sport at [email protected] or use the contact form on scienceforsport.com. For app store matters use Apple or Google support links provided earlier. If you believe your consumer rights in Canada were not respected, contact your provincial consumer protection office for guidance.
Science for Sport Ltd
37 Shiphay Lane
Torquay, Devon
TQ2 7DU
United Kingdom
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Written by Charlotte Lavoie
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.