Cancel Unsubby: Easy Method

What is Unsubby

Service overview

Unsubby is an online service that helps users cancel subscriptions and recurring payments by generating and sending cancellation letters to providers on your behalf.

It also offers tracking and confirmation that a cancellation request has been sent and processed for many types of subscriptions.

Who uses it

People who want to stop unwanted subscriptions without navigating multiple provider interfaces often use Unsubby for convenience.

It can act for subscriptions that originate directly with providers as well as provide guidance for app-store subscriptions.

How to cancel Unsubby

Cancel via Unsubby website (recommended for many providers)

• Go to Unsubby.com and fill out the cancellation form with your subscription details.
• Unsubby generates and sends a cancellation letter to the provider, tracks the request, and sends you confirmation when processed.
• This method generally applies to many providers (examples: Shopify merchants, some direct provider subscriptions).

Cancel App Store (Apple) subscriptions

• Unsubby can send a cancellation letter for Apple subscriptions on your behalf if needed.
• Apple subscriptions auto-renew at the end of the billing period; you must cancel before the renewal to stop the next charge.
• There is usually no prorated refund; you keep access until the end of the paid period.

Cancel Google Play subscriptions

• Unsubby can send a cancellation letter, but Google Play subscriptions are typically cancelled through Google Play itself.
• To cancel directly in Google Play: open Settings → Payments & subscriptions → Subscriptions and cancel the relevant subscription.
• Cancellations generally take effect at the end of the current billing cycle and do not usually receive prorated refunds.

What happens when you cancel

Access after cancellation

For most app-store and provider subscriptions, cancellation stops future renewals but you usually keep access until the paid period ends.

Unsubby’s sending of a cancellation letter does not change the provider’s normal access rules unless the provider confirms.

Renewals and timing

Apple and Google subscriptions normally remain active until the end of the current billing cycle; cancelling before renewal prevents the next charge.

If Unsubby sends a letter to a provider, they will track whether the provider acknowledges and stops renewals.

Data and records

Keep copies/screenshots of cancellation confirmations from Unsubby and any emails from the provider as proof of the request.

Unsubby typically sends tracking/status updates; save those messages in case you need to escalate a dispute.

Will I get a refund?

Unsubby’s refund promise

Unsubby offers a 100% refund guarantee for its own service with the statement: "Not satisfied with our service? We will give you a full refund."

This refund applies to fees you paid to Unsubby for using their cancellation service, not to the subscription charged by the provider.

Provider refunds (Apple, Google)

• Apple generally does not refund unused time after you cancel; cancellations stop future renewals but do not usually trigger prorated refunds.
• Google Play also generally does not provide prorated refunds when you cancel mid‑cycle.

Exceptions under New Zealand law

• There is no general 14‑day cooling‑off period for online subscription services in New Zealand.
• If a cancellation falls under a statutory cooling‑off right (for example certain uninvited direct sales), a full refund may be required immediately.
• Consumer rights vary by situation; for door‑to‑door sales a 5 working‑day cooling‑off period can apply, and traders must collect goods within 10 working days if a refund is due.

Unsubby plans and pricing

Plan summary

Below is the currently advertised Unsubby plan and an estimated NZD conversion where noted.

The NZ$ price is an estimate and may differ slightly from actual billing.

Pricing notes

The official Unsubby listing shows €12.95 per 4 weeks for the "My Unsubby" plan; NZD shown above is an approximate conversion.

No separate New Zealand price is publicly provided by Unsubby; actual billed NZD may vary with exchange rates and fees.

Your consumer rights in New Zealand

Cooling‑off periods

• There is no general 14‑day cooling‑off period for online subscription services in New Zealand.
• Uninvited direct sales (door‑to‑door, some telemarketing) may have a 5 working‑day cooling‑off period.
• Consumer credit contracts have their own cooling‑off periods (typically 5 - 9 working days depending on disclosure).

Refund and return rights

If a purchase falls within a statutory cooling‑off right (for example certain direct sales), a full refund is typically required immediately.

Traders in those cases must collect goods within a specified period (for example within 10 working days) if a refund applies.

Where to get help

• For practical information, check New Zealand government consumer guidance and dispute resolution options.
• If a provider refuses a lawful refund, you can contact the relevant consumer protection authority or seek dispute resolution advice.

Customer experiences

Positive reports

Many users report that cancelling via Unsubby was easy, quick and convenient.

Common positive comments in reviews note that the service made cancellation "very easy" and "fast and easy".

Negative reports

Some customers have complained about unexpected charges or confusion over payment and fees related to Unsubby or the subscription provider.

Examples from reviews include concerns such as being "charged to stop it" or surprise at cancellation fees, and doubts about whether the cancellation completed.

Documentation checklist

Before you cancel

• Subscription name, provider name, and account email or username.
• Recent receipt or invoice showing the subscription and billing date.
• Payment method details (last four digits of card, payment platform).

After you request cancellation

• Save Unsubby confirmation emails or tracking updates.
• Keep screenshots of the subscription entry in Apple App Store or Google Play if applicable.
• Record dates of cancellation request, any provider responses, and transaction IDs.

Common mistakes

Assuming Unsubby cancels app-store subscriptions directly

Some users expect Unsubby to stop Apple or Google subscriptions instantly; in many cases you must cancel through App Store or Google Play to stop renewals.

Relying solely on a cancellation letter without confirming the provider’s process can leave renewals active.

Missing the renewal window or losing confirmation

For auto‑renewing subscriptions, cancelling after the renewal date will not prevent that charge; always cancel before the renewal date.

Not saving confirmation from Unsubby or the provider can make disputes harder to resolve if charges continue.

Comparative recap

Quick comparison

The table below summarises practical differences between cancel methods and likely outcomes for refunds and timing.

After cancelling

Monitor your accounts

Watch your payment method for any unexpected charges after cancellation and keep all confirmation emails.

If a charge appears, contact the provider and keep records of all communications.

Useful links

• Unsubby website
• Apple - manage subscriptions
• Google Play - cancel subscriptions
• New Zealand consumer protection

Address

Registered address

Unsubby’s registered mailing address (not in New Zealand):

Wilhelminaplein 1-40, 3072 DE Rotterdam, South Holland, Netherlands

No New Zealand office

Unsubby does not appear to have a specific New Zealand postal address; contact and service are handled online.

For disputes involving NZ consumers, keep local consumer protection resources in mind when seeking resolution.