Cancellation Unsubby: Easy Method

What is Unsubby

Unsubby is a third‑party cancellation service that offers to cancel subscriptions on your behalf by submitting a cancellation request or formal letter to a merchant. For Canadian users the Unsubby web flow allows you to submit a form and have Unsubby send a tracked cancellation letter, provide confirmation, and let you track the status of the request. Unsubby does not act as the merchant or the app store and cannot directly change subscription status inside Apple or Google Play accounts.

How to cancel Unsubby

Choose the path that matches how you are billed (direct merchant, website, App Store/Google Play). If the subscription is managed via an app store, cancel directly with Apple or Google Play; Unsubby cannot revoke app‑store recurring charges for you. For merchant or Plan Canada style subscriptions, you can use Unsubby’s web form to send a formal cancellation letter that they track and confirm.

• Via Unsubby (web): Go to unsubby.com/en-ca/cancel-plan-canada, complete the cancellation form with your account and payment details, submit the request. Unsubby will send a formal cancellation letter on your behalf and provide confirmation and tracking.
• App Store / Google Play purchases: Cancel directly through Apple or Google Play following their procedures (example Apple support: support.apple.com), then keep confirmation screenshots or emails.
• Direct merchant or account cancellations: Log in to the merchant account, cancel or submit a support request, and save confirmation. If the merchant requires postal notice, consider using Unsubby or sending registered mail to the merchant address (see Address section).

What happens when you cancel

When you use Unsubby, they send a formal cancellation letter or request to the merchant and provide you with confirmation and tracking. The merchant must process the cancellation, but Unsubby cannot force how quickly the merchant responds, whether access ends immediately, or whether the merchant issues a refund. For app‑store subscriptions, cancellation via Apple or Google Play typically stops future renewals but access timing depends on the store’s and app’s policies.

Keep copies of all confirmations, tracking numbers, and any merchant responses. If charges continue after cancellation, you will need those records to dispute the charge with your bank, card issuer, or the merchant.

Will I get a refund?

Unsubby states a “100% Refund policy” if you are not satisfied with their service. See Unsubby’s page for details: unsubby.com. However, independent user reports note cases where customers were charged despite attempting cancellation and experienced difficulty obtaining refunds - examples and complaints have been posted on consumer review sites. A refund from Unsubby relates to their service fee; refunds of merchant subscription charges are governed by the merchant (or app‑store) refund policy and Canadian consumer law.

Unsubby plans and pricing

Your consumer rights in Canada

Under Canadian consumer protection, if you paid for unsolicited goods or services you are generally entitled to a refund and have up to one year to request it; rules and time limits can vary by province and by the nature of the transaction. See a summary at legalline.ca. If a merchant or third‑party service fails to provide the agreed service or continues billing incorrectly, you may be able to dispute the charge with your card issuer, file a complaint with your provincial consumer protection office, or pursue a small‑claims action if necessary.

Customer experiences

Reviews are mixed. Many users report that Unsubby makes cancellations straightforward, fast, and stress‑free and praise the convenience of a managed cancellation flow and tracked letters (see Trustpilot: ca.trustpilot.com). Other users report unexpected charges, recurring billing after cancellation, difficulty obtaining refunds, and poor customer support; some have described experiences posted on complaint boards (see PissedConsumer: unsubby.pissedconsumer.com).

Documentation checklist

• Account/email used to sign up, username, and any subscription ID.
• Payment method details (last four of card), billing statements showing charged amounts and dates.
• Confirmation of cancellation from Unsubby or merchant (email, tracking number, letter reference).
• Screenshots of account settings or billing page showing active subscription or cancellation status.
• Copies of any correspondence with merchant and dates of contact attempts.

Common mistakes

Common mistakes include assuming Unsubby will cancel app‑store subscriptions (it cannot affect Apple/Google billing), failing to save confirmation or tracking information, and not checking bank/card statements for post‑cancellation charges. Another frequent error is relying solely on a verbal confirmation; always get written or digital confirmation and keep it. If you do not follow up promptly when charges continue, you may miss dispute windows with your card issuer.

Comparative recap

After cancelling

After you submit a cancellation, monitor your email and bank statements for confirmation and any further charges. Save Unsubby’s confirmation and tracking details and any merchant responses. If charges continue, contact the merchant first with your evidence; if unresolved, contact your card issuer to dispute the charge and consider filing a complaint with your provincial consumer protection office. Useful pages: Unsubby cancel page (unsubby.com), Apple support for subscription cancellation (support.apple.com), and consumer rights overview (legalline.ca).

Address

If you need to send a registered postal cancellation or a formal notice by mail, the WHOIS‑listed postal address associated with Unsubby is:

PO Box 786
UB3 9TR Hayes
Middlesex, United Kingdom

Consider sending any postal notices by tracked/registered mail (e.g., raccomandata A/R) and keep the tracking and delivery confirmation for your records.