Cancel VERV online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Verv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Verv: Easy Method
What is Verv
Overview
Verv is a health and wellness app offering meditation, sleep and fitness content under subscription plans. The app provides both free features and paid Premium content.
Main features
Premium access typically includes guided meditations, sleep tracks and training programmes. Subscriptions can be purchased through the Verv web account, Apple App Store or Google Play.
How to cancel Verv
Via the Verv web account
- Sign in to your Verv web account.
- Go to the Manage Subscription / Credits page and choose Cancel Subscription.
- No support contact is required for web cancellations. See the Verv help article: Verv account help.
On iOS (App Store) and Android (Google Play)
- iOS (App Store): Open your Apple ID account settings → Subscriptions → select the Verv subscription → Cancel. Turn off auto-renew at least 24 hours before the period end. App listing: Meditation & Sleep by Verv.
- Android (Google Play): Open Google Play Store → Subscriptions → select Fitness Verv (or Verv) → Cancel Subscription. Guidance example: Cancel Verv on Google Play.
What happens when you cancel
Access after cancellation
When you cancel, you normally retain access to paid features until the end of the current billing period. Access typically ends once the paid period expires.
Auto-renewal and billing
Cancelling stops future auto-renewals but does not always trigger a refund automatically. Ongoing charges should stop after cancellation, though some users report issues with repeated charges.
Account data
Canceling a subscription does not necessarily delete your account or personal data. Check Verv's account settings or help pages for data-deletion options.
Will I get a refund?
Official policy
Verv does not publish a clear, standalone refund policy for subscriptions. There is no advertised 14-day cooling-off guarantee specific to Verv.
Platform refunds and common exceptions
- Google Play: Google generally accepts refund requests within 48 hours of purchase, but outcomes are inconsistent and subject to approval.
- App Store: Apple handles refunds for App Store purchases; Verv does not publish a direct App Store refund policy in its listing.
- Support intervention: Some users report refunds after contacting Verv support, but this appears to be handled case-by-case.
How to request a refund
- First, request cancellation via the platform you used to subscribe (web, Apple or Google).
- Then ask for a refund through the platform (Apple/Google) or contact Verv support with purchase receipts and dates.
- If that fails, consider contacting your bank/card provider to dispute charges or raising a complaint with New Zealand authorities (see links in After cancelling).
Verv plans and pricing
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | USD 9.99 (NZD equivalent not disclosed) | Monthly | Full access to Premium content |
| 6‑Month | USD 41.99 (NZD equivalent not disclosed) | 6 months | Premium access |
| Lifetime | USD 59.99 (NZD equivalent not disclosed) | One‑time | Lifetime Premium access |
Notes
Exact NZD pricing for New Zealand was not found in public sources; App Store listings may show USD with local currency conversions applied. Prices and availability can vary by location.
Your consumer rights in New Zealand
Relevant laws
The Consumer Guarantees Act may not directly cover digital subscription services in all cases, but the Fair Trading Act prohibits misleading conduct and requires services to be as described.
Practical steps under NZ law
- Cancel the subscription via the platform used to purchase (web, Apple, Google) as a first step.
- Request a refund via the platform or Verv support, keeping records of your requests and receipts.
- If unresolved, you may contact the Commerce Commission or your bank/card issuer for further options.
When to escalate
Escalate if you have clear evidence of misleading advertising, repeated unauthorised charges, or unresponsive support. Keep documentation and timestamps for any complaint.
Customer experiences
Positive reports
Some customers report successful cancellation assistance and refunds after contacting support. Examples cited include users who had subscriptions cancelled and refunded following support intervention.
Common complaints
Many reviewers report being charged for subscriptions they did not intend to buy, difficulty cancelling, limited communication options and feelings of being "scammed".
Patterns to note
Refund outcomes are inconsistent across platforms. Some users obtain refunds; others report denials or repeated charges even after cancellation attempts.
Documentation checklist
What to gather
- Order confirmation and receipt (App Store, Google Play or Verv web receipt).
- Subscription ID or order number if available.
- Screenshots of subscription pages, billing dates and attempted cancellations.
- Bank or card statements showing the charges.
How to present it
- Organise items chronologically with clear dates and amounts.
- Include copies of any emails or messages sent to Verv or platform support.
- Prepare a short timeline summarising actions taken and responses received.
Common mistakes
Cancelling in the wrong place
Uninstalling the app does not cancel a subscription. Cancelling on the Verv website will not stop an App Store or Google Play subscription - you must cancel via the platform used to buy.
Timing and auto-renewal
On iOS, failing to turn off auto‑renew at least 24 hours before the period end can lead to an unwanted renewal. Subscriptions often need cancellation before the renewal window.
Poor documentation
Not saving receipts, screenshots or dates of cancellation attempts makes refunds or disputes harder to pursue. Always keep records of purchase and cancellation actions.
Comparative recap
Comparison table
| Platform | How to cancel | Refund likelihood | Recommended first step |
|---|---|---|---|
| Verv web account | Manage Subscription / Credits page → Cancel | Moderate (refunds handled case-by-case) | Cancel online and contact Verv support with receipt |
| iOS (App Store) | Apple ID → Subscriptions → select Verv → Cancel | Low to moderate; Apple handles refunds | Cancel via Apple and request refund through Apple |
| Android (Google Play) | Google Play → Subscriptions → select Verv → Cancel | Low to moderate; Google allows 48-hour refund requests but results vary | Cancel via Google Play and request a refund via Google |
Quick takeaways
Cancel on the same platform you used to subscribe to stop renewals promptly. Refund outcomes are variable - document everything and follow the platform's refund process first.
After cancelling
What to check
- Verify that auto-renewal is turned off in the platform account used to subscribe.
- Check your bank or card statement for any further charges after the cancellation date.
- Keep copies of confirmation screens or emails showing the cancellation.
Useful links
- Verv help article: Verv account help
- App Store listing: Meditation & Sleep by Verv
- Google Play cancellation example: Cancel Verv on Google Play
- Customer reviews (Trustpilot): Verv on Trustpilot (NZ)
- New Zealand Commerce Commission: https://comcom.govt.nz
Address
Registered office
Care of Gilligan Rowe & Associates LP, Level 6, 135 Broadway, Newmarket, Auckland 1023, New Zealand.
Note on contacting
No specific postal cancellation address was identified. Using the registered office is advised for formal correspondence where required.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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