Cancel Young Living: Easy Method

What is Young Living

Overview

Young Living is a multi-level marketing company that sells essential oils, diffusers, supplements and home-care products via membership and retail channels.

Members can buy at wholesale prices, enrol others, and access starter bundles and single-oil purchases in New Zealand.

Membership types

Membership typically includes a wholesale membership account (distributor/member) and access to product bundles, member pricing and promotional offers.

Starter bundles are one-time purchases to begin membership; single oils and other products are sold separately at retail or member prices.

How to cancel Young Living

Online and phone cancellation

• Contact Young Living New Zealand customer support or use the online account contact form to request cancellation.
• Provide your membership number, full name, email, and clear statement that you wish to cancel the membership immediately.
• Request written confirmation and a cancellation reference number; save all correspondence and timestamps.

Postal cancellation steps

• Write a signed cancellation letter including membership ID, date, and explicit request to cancel the membership.
• Mail the letter to the address Young Living specifies for cancellations (confirm with support); consider using tracked postage and keep the receipt.
• If returning products, follow the product returns address and instructions. Keep proof of postage and photographs of items sent.

What happens when you cancel

Account access and membership status

After cancellation, member benefits such as wholesale pricing, access to member-only promotions, and ability to place orders at member rates generally end.

Your account may be deactivated or set to retail-only access depending on the company’s process.

Renewals, orders and data

Automatic renewals or monthly order subscriptions should stop after cancellation, but verify upcoming shipments or scheduled orders.

Young Living will retain some personal and transaction data per its privacy policy; download invoices or records you need before losing account access.

Will I get a refund?

General refund policy

Membership fees are not always refundable. Refunds are more commonly associated with product returns than membership cancellation.

Check the member agreement and the company’s returns policy for specific refund eligibility and timeframes.

Common exceptions and steps

• Product returns: unopened or faulty products may be eligible for refund or credit under Young Living’s returns policy and New Zealand consumer laws.
• Disputed charges: if you believe an unauthorised charge occurred, contact Young Living and your payment provider immediately and keep documentation.
• Requesting a refund: submit a written request and include order numbers, reason, and photos if claiming product issues; keep all responses.

Young Living plans and pricing

Price list summary

Below are representative New Zealand prices for common starter bundles and some single oils, including GST where indicated by sources.

Verify current pricing on the official Young Living New Zealand site before purchasing.

Your consumer rights in New Zealand

Consumer Guarantees and remedies

Goods and services you buy in New Zealand are protected by the Consumer Guarantees Act (CGA) where applicable.

The CGA gives rights to acceptable quality, fitness for purpose, and remedies such as repair, replacement or refund for faulty goods.

Cancellation and dispute resources

There is no single universal cooling-off period for all purchases; your rights depend on the contract type and how you bought the product.

For disputes or to confirm your rights, consult Consumer Protection New Zealand or seek independent legal advice before taking further action.

Customer experiences

Positive feedback

• Many customers praise product quality, aroma and the perceived health benefits of certain products.
• Starter bundles are often viewed as convenient introductions to product ranges for new members.

Common complaints

• Some customers report delays or administrative hurdles when cancelling memberships or stopping recurring orders.
• There are occasional disputes about refunds, return eligibility and clarity of membership obligations.

Documentation checklist

Essential documents to prepare

• Membership ID or distributor number and account email address.
• Order numbers or receipts for recent purchases you may wish to return.
• Signed cancellation letter with date and statement requesting account termination.

Helpful extras to include

• Photo ID, proof of postage (tracking number), screenshots of online requests and correspondence.
• Photos of product condition if requesting a return or refund for a product issue.

Common mistakes

Process-related mistakes

Sending a cancellation request without a signature or without including your membership number can delay processing significantly.

Using an untracked postage method for cancellation letters or product returns often causes proof problems later.

Communication mistakes

Assuming an email or social media message is sufficient without requesting written confirmation can lead to misunderstandings.

Failing to check for scheduled automatic orders or subscription programs can result in unexpected charges after you think you cancelled.

Comparative recap

Quick comparison

After cancelling

Practical next steps

Keep copies of your cancellation confirmation, proof of postage, and any return tracking numbers for at least six months.

Check bank or card statements for any continuing charges and contact your bank if unauthorised payments continue.

Helpful links

• Young Living New Zealand (official site) - contact and account support pages.
• Consumer Protection New Zealand - guidance on guarantees, refunds and disputes.
• NZ Skeptics - independent commentary and analyses of product claims (example resource).

Address

New Zealand return address (listed for product returns)

14 Eastridge Terrace, Huntington, Hamilton 3210, New Zealand

Note: this address is specified for product returns and may be accepted for some correspondence. Keep proof of postage if you use it.

Australasia cancellation address note

The official cancellation mailing address for Australasia is commonly an Australian mailing address listed by the company.

Please confirm the correct cancellation address with Young Living support before posting any signed cancellation letters to ensure proper handling.