Cancel Adblock: Easy Method

What is Adblock

Overview

Adblock (branded as Total Adblock / Adblock Plus in some apps) is a paid ad‑blocking service and app that aims to block ads across browsers and mobile apps.

How it is delivered

Subscriptions can be purchased directly from the Total Adblock/Adblock website or via app stores (Apple App Store or Google Play).

Features generally include ad blocking, improved browsing and some malware protection, depending on the plan and platform.

How to cancel Adblock

Cancel if purchased directly via the website

• Log into your Online Portal at the Total Adblock site.
• Go to My Subscriptions and click "Cancel Subscription".
• Identity verification is required (2FA or email) to complete cancellation; this stops auto‑renewal but access normally continues until the end of the paid term.
• Official guidance: help.totaladblock.com - cancel subscription.

Cancel if purchased via Apple App Store or Google Play

• Apple: Open iOS Settings → your Apple ID → Subscriptions → select Total Adblock → Cancel.
• Google Play: Open Google Play Store app → Profile → Payments & subscriptions → Subscriptions → select Total Adblock → Cancel.
• If purchased through an app store, follow the store’s subscription and refund processes; the provider cannot directly cancel store‑managed subscriptions for you.

What happens when you cancel

Access and renewal

Cancelling auto‑renewal via the portal stops future charges but typically leaves access active until the current paid period ends.

If you request termination as part of a refund, access usually ends immediately upon approval.

Data and account effects

Cancellation typically does not delete your account or stored settings unless you request account deletion separately.

Keep account login details and confirmation emails until the cancellation and any refund are final.

Will I get a refund?

Refund windows by plan type

• Annual or biannual subscriptions: eligible for a full refund if you request termination within 30 days of purchase or renewal. (totaladblock.com - terms)
• Monthly or quarterly subscriptions and add‑on services: eligible for a full refund if termination is requested within 14 days of purchase or renewal. (totaladblock.com - terms)

Important exceptions and store purchases

• Canceling auto‑renewal alone is not sufficient for a refund - refunds require termination of the subscription and will end access immediately. (totaladblock.com - refund/termination)
• If you purchased via Apple App Store or Google Play, refunds must follow the respective store refund policies; contact the store for those requests. (help.totaladblock.com - billing/refund)

Adblock plans and pricing

Available plans

Below are in‑app purchase prices listed in New Zealand dollars (NZ$) for relevant AdBlock‑branded apps.

Price table

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under the CGA, digital services must meet acceptable quality and perform as promised.

If the service is faulty or fails to do what was advertised, you can request a fix, refund, or cancellation.

Fair Trading Act and app store purchases

• The Fair Trading Act prohibits misleading representations, including misleading "money‑back" claims that are hard to claim.
• App Store and Google Play purchases are subject to their store refund processes in addition to NZ consumer protections.
• If you cannot resolve a refund or misleading conduct, you may escalate to NZ authorities such as the Commerce Commission or Consumer Protection offices.

Customer experiences

Positive feedback

Many reviewers on Trustpilot praise effective ad blocking, ease of use, and perceived improvement in browsing and malware protection.

Positive comments often highlight straightforward ad blocking performance and cleaner browsing.

Negative feedback

• Some users report the app turning itself off randomly, especially during YouTube use, requiring manual reactivation.
• There are multiple reports on Trustpilot and Reddit about difficulty cancelling subscriptions, unexpected recurring charges, and refund denial.
• Other complaints mention misleading pricing, poor customer support, and users describing the service as a "scam" in strong criticism.

Documentation checklist

What to gather before you contact support

• Order or subscription confirmation email and subscription ID (if shown).
• Account email address used to purchase and screenshots of billing or subscription screens.
• Payment method details or screenshot of the charge on your card or bank statement.

Additional evidence to support refund requests

• Dates of purchase and renewal, and any error messages or app behaviour logs.
• Correspondence with support (timestamps, case numbers) and screenshots of any cancelled subscription screens.

Common mistakes

Confusing cancel vs terminate

Many users only turn off auto‑renewal (cancel) but assume that also triggers a refund; in most cases refunds require a separate termination request.

Example: turning off renewals in your account stops future charges but does not automatically issue a refund for the current term.

Store purchases and wrong contact

Another common error is contacting the provider for a refund when the subscription was bought through Apple or Google; the store controls billing and refund decisions for those purchases.

Example: Apple/Google purchases usually require you to request refunds through Apple/Google support, not the website portal.

Comparative recap

Quick method comparison

The table below summarises cancellation and refund differences by purchase method to help you choose the right route.

Comparison table

After cancelling

Next steps

Keep confirmation emails and a screenshot of the cancelled subscription page until any refund or dispute is fully resolved.

If you requested a refund, check whether access ended immediately and confirm the refund amount and timing with the provider or store.

Helpful links

• How to cancel - help.totaladblock.com
• Refunds and billing - help.totaladblock.com
• Terms and refund windows - totaladblock.com

Address

Listed postal address

The provider lists a UK postal address under Total Security Ltd for contact or cancellation purposes: Barnes Wallis Road 16‑18, Fareham, PO15 5TT, United Kingdom.

Notes about the address

This address may refer to Total Adblock / Total Security Ltd and appears in some cancellation guidance; if you need to escalate, use the online support routes first.

If you purchased via Apple or Google Play, use the store's support channels for billing disputes before sending postal correspondence.